Can I complain without entering my mobile phone number and verification code on Jinan 12345 platform?

According to the public information inquired, when making a complaint on Jinan 12345 platform, it is necessary to authenticate the identity information, on the one hand, to avoid false and malicious complaints, on the other hand, to ensure that the complainant can be contacted as soon as the complaint processing result comes out.

12345 refers to the public service platform set up by local people's governments, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. , and provide all-weather manual service.