How to recover refund from Rongyiyou

You can make complaints through the Black Cat platform. If Rongyi Youxuan's customer service does not provide a refund, you can lodge a complaint through the Black Cat platform. Black Cat Complaint is a consumer service platform under Sina. Users can complain about merchants' irregular behavior through this platform, and there is also a corporate reputation list. To help consumers make consumer behavior decisions. On March 14, 2018, Weibo and Sina jointly held the 3·15 Forum with the theme of "Building a New Consumption Ecosystem". The consumer service platform Black Cat Complaints jointly launched by both parties was officially launched.