I used my mother's mobile phone to charge me 30 yuan, and the payment was successful, but there was no information on the mobile phone and it didn't arrive.

This is normal. First of all, it depends on whether your mobile phone is in arrears. If the power is in arrears, you won't receive the message. Alipay charges the mobile phone if it can't receive the information. Alipay also shows that the reason for the success of the transaction is that the transaction may have been successful and the phone bill has arrived, but the mobile phone has not received the information. You can call the operator's customer service phone with your mobile phone to check whether the phone bill has arrived.

Maybe the phone bill has not been recharged. If the phone bill is recharged quickly, it will arrive in 10 minutes; If you are slow, it will take 24 hours. You can wait and see if it will arrive late.