Advanced deeds materials of sales department

Advanced deeds of the sales department (generally 5 articles)

In study, work and life, everyone is familiar with deeds. Deeds are summary written materials formed by comprehensively sorting out the exemplary deeds of advanced collectives and advanced figures. How do we draft the contract? The following is my collection of advanced deeds of the sales department (generally 5 articles), welcome to share.

Chen Xiaoqin is an ordinary account manager at the customer service front desk of Xiji County Tobacco Branch. Over the years, with our love for the tobacco industry, we have moved our customers with sincerity, won the market with service and played a harmonious movement with our customers. Whether it's windy or rainy, whether it's cold or hot, they are a group of people who come to work every day. After a simple morning meeting, they started a new day's work. It is their bounden duty to serve customers, cultivate brands and conduct market research.

Wholehearted service and dedication. Cigarette market work is a bridge for tobacco companies to contact retail customers, a work that needs to be paid with heart, and the core of the first-line team. There are 160 licensed cigarette retail customers in her county east service area. With her love for this job, she devoted herself enthusiastically to her work, traveling day and night between customers. In order to promote market sales and maximize income, she is not only a salesman of new brands, a counselor of business knowledge, but also an information officer who communicates with retail customers, a waiter who solves problems for customers and sincerely serves every retail household.

Unite colleagues and be helpful. While completing her job, she can patiently and timely complete the requirements of other colleagues and give help. She clearly realized that in order to become a qualified enterprise talent, she must keep growing, always "walking on thin ice" and constantly reflect and improve herself. Being a man is more important than doing things. She often communicates with colleagues and does not "fool" customers. "The interests of customers are not trivial." Consciously maintain order, actively handle disputes between customers, avoid escalation of contradictions between customers, and create a good harmonious environment. Doing a line, loving a line and drilling a line, in order to fully grasp the market situation, she went to the street to have a heart-to-heart talk with retail customers, listened to their opinions on cigarette sales with an open mind, often worked overtime, gave up rest time, and used her spare time such as lunch break to study and solve problems encountered in her work with her comrades. Showed the enthusiasm and dedication of a tobacco man with his own practical actions.

Be honest with others and have love in your heart. Some people say, "account managers are like matches, and customers are like candles." You have to illuminate yourself to illuminate others. " In customer service, she has always followed the industry service concept, impressed customers with her true feelings, infected customers with enthusiasm, contacted customers with friendship, established deep feelings with customers, and won development space for the enterprise. When visiting the market, Chen Xiaoqin insisted on facing customers with heart. She saw dust on the cigarette cabinets of retail customers and took the initiative to help clean them up; When the child's academic performance drops, she also takes time to make every effort to coach; When some clients have difficulties in family life, she also offered to lend a helping hand. On a home visit, she found that the cigarettes in the old man's cigarette case needed to be rearranged, so she talked and worked. She told Li Ergui that the display of cigarettes is exquisite and should conform to people's habits and psychology. Cigarettes with higher grades and higher profits and cigarettes advertised by the company should be placed in the middle of the counter, facing the store door, so that they look conspicuous, and customers can see them without looking for them when they enter the door, which is also in line with people's visual habits. Putting two boxes of cigarettes of a brand at a time can give customers a visual impact and deepen their impression, and this placement can make the cigarette cabinet look fresh and generous, and the customers look very comfortable. Finally, he specifically told the old man that he could usually empty cigarette cases at the door of the store and put more. People passing by the store will think that there are many cigarettes in the store when they see various brands of cigarette cases. This invisibly promotes the storefront and attracts new customers. Li Ergui was overjoyed to hear her carefully explain the doorway of smoking, with a satisfied smile on her face.

Keep forging ahead and achieve excellent results. Peaches and plums say nothing, but they go their own way. In the cigarette marketing department, customers are the ultimate service goal, and customer satisfaction is the eternal pursuit. She always thinks about what customers think, is anxious about what customers are anxious about, innovates customer management, and comprehensively improves the satisfaction of retail customers. She always works hard on the principle of "everything starts from customers, everything is for customers, everything is responsible for customers, and everything makes customers satisfied". After several years of continuous efforts, the sales volume and structure of cigarettes in his area have been greatly improved, and the marketing level of retail customers has also been greatly improved.

As a nail in the tobacco system, she starts from small things, from bit by bit, from details, sincerely serves customers and enthusiastically helps them. At a new starting point, she always reminds herself that only continuous high-quality customer service can win long-term customer satisfaction and loyalty, form customers' dependence on the company, and finally achieve a win-win situation for customers and the company. She will never be complacent about her achievements, never admit defeat to difficulties and never relax at work. In the future, she will always do a good job every day with full work enthusiasm, serve every customer well and strive for greater achievements.

This is Chen Xiaoqin, a grass-roots employee in the tobacco industry. She can't say anything exciting and heroic, and she has nothing to be proud of. She just loves her post, her colleagues and customers around her, and makes silent contributions to the development of the tobacco industry day after day and year after year.

The account manager is an ordinary post, and she is also a very ordinary person.

Li Li is a salesman of Jiang Jie Mining Company. This 40-year-old man holds up half the sky. Since 2000, she has been engaged in sales for just a few years, constantly surpassing herself and bravely becoming the pioneer of Huaiyu brand. In 2005, her sales performance increased year by year. She personally created a sales performance of 465,438+10,000 yuan, 6.5 times that of 2003 and 2.7 times that of 2004, and won the team championship for many times. She was awarded the titles of "Outstanding Woman" and "Top Ten Outstanding Women" in this mine successively, and was awarded the honorary titles of "March 8th Red Flag Bearer" in 2003 and "Xuzhou Model Worker" in 2004.

Will and endurance accompany the road to entrepreneurship.

Starting a business is very hard. As a woman, she has many inconveniences than men, but from the beginning, she chose to engage in marketing, and Li Li has no regrets and struggles in the fierce competitive market with strong will and endurance. Taking "consolidating old customers and expanding new customers" as the starting point and direction of his sales work, Li Li often goes deep into the user's construction site to explain and demonstrate on the spot, so as to let more people know the brand of Huai Yu and let more users use the products of Huai Yu brand, such as strong resin anchor rod, anchoring agent, double-resistant pipe, emulsified oil and medium-pressure gear oil. In 2004 alone, Li Li made more than 30 business trips, with a journey of more than 400,000 kilometers, and visited Shanxi, Shaanxi, Sichuan, Gansu, Shandong and other areas with relatively concentrated mines. In that year, the annual export sales reached 6,543,800 yuan+0,360 yuan.

Integrity and persistence open the door to sales.

In 2005, Lili Mining Industrial Company put forward the goal of striving for annual operating income 1 100 million yuan. Lili resolutely undertook the export task of 6.5438+0 million yuan, and consciously assumed the responsibility of "leader" of the sales team. In July 2005, the summer sun was like fire, and Li Li went to the mines in Shaanxi to sell products. After taking the train for more than 20 hours, I continued to take the bus, got off at noon, starved in the scorching sun, and walked the rugged mountain road of 10 kilometers. Sweat ran down my cheeks and my feet were swollen, and I didn't reach my destination until after three o'clock in the afternoon. She rested for a while and immediately went to work. Combined with the geological conditions of the mine, we helped the other party to choose the product type, accompanied technicians to visit similar mines nearby, and systematically introduced the characteristics of "safety, low maintenance and high efficiency" in the use of "Huai Yu" brand anchor support series products, which were persistent and delicate, and grasped every tiny link in the sales process. Li Li's persistent work attitude touched the users, thus winning the trust and opening the door to sales. In sales, Lili does not blindly pursue the number of customers, but pays attention to the investigation of customer credit reliability. Today, she has more than 40 users, two of whom earn more than one million yuan.

Keep forging ahead and help her sell at a new high.

In just a few years of marketing experience, Li deeply realized that marketing is the truth of "sailing against the current, if you don't advance, you will retreat" There is an inequality in Li Li's mind that sales can increase and climb exponentially, that is, "individual customers ≥ individual customers". Retail investors who have developed in the first year may be lost in the second year, but we must find ways to find new scattered customers to supplement them. Faced with her own work pressure, she has the courage to make progress, analyze users' psychology, constantly improve sales skills and standardize contract management. Modern business, business etiquette and trade negotiation have become her must-read books on business trips. Once, when Li Li introduced the product to the other party, the other party proposed to send the product description by email. Li Li deeply feels that electronic information is also a kind of benefit, so we must make effective use of network resources to promote "Huai Yu" brand products. If you don't understand, you have to learn. Li Li is addicted to computers; In less than a month, I not only learned to use e-mail, but also used the internet to publish company products and personal sales information.

Practice has proved that Lili is a person who never gives up after seeing her goal. As long as there is a little possibility, she will make 100% efforts. She will be the pioneer of Huai Yu brand with women's unique delicacy, shrewdness and talent, and make Huai Yu brand products sell well all over the country. In the first quarter of this year, Li Li has achieved a sales performance of 6.5438+0.22 million yuan, striving to break through 500 yuan for herself.

Advanced deeds of the sales department 3 The sales department of Tianwei Project Company, a real estate company of China Railway Fifth Bureau, has 9 employees, including 7 female employees, with an average age of 25, and all of them have college education or above. Is a young, energetic, pioneering, professional ethics, unity, fighting capacity of the group. The sales department was established in 2003, mainly responsible for the sales of Xinglong Fengdan Egret City Garden developed and constructed by China Railway Fifth Bureau Real Estate Company. The construction area of the project is 465,438+2,000 square meters, covering comprehensive resources such as houses, businesses, parking spaces and educational facilities. It is a comprehensive residential area with high-end positioning and French flavor. By the end of 20 13, the sales area of the project * * * was 268,800 square meters, and the sales amount was 9610.38 million yuan, which successfully fulfilled the sales target issued by the company for many years and contributed to the sustained and stable development of the real estate company of China Railway Fifth Engineering Group.

First, the learning atmosphere is strong and enterprising.

In order to enrich sales knowledge, sales skills, and further update and enhance their comprehensive quality, the sales department implements the simultaneous promotion of work and study to ensure that work and study are correct and promoted. Actively use their spare time to study by themselves. No matter whether the customer is received or not, the sales department is always in a relaxed state, and actively uses its spare time to master the basic situation and sales situation of this project, so as to ensure that it provides customers with true and accurate information and win the trust of customers; At the same time, actively participate in various trainings organized by the company. In 20 13, the sales department participated in the etiquette reception training and legal knowledge training organized by the company, which further improved the department's ability to treat people and prevent risks; We will visit and study the surrounding large and famous markets from time to time. Through the visit, I can understand the advantages and advantages of other units, improve my own shortcomings in time, and lay a good foundation for strengthening and promoting the next sales work.

Second, based on the post, strong cohesion.

Due to many subjective and objective factors, the pace of project development is slow, which has lasted for 8 years. At present, the project is in the later stage, and there are not many new houses, and the old houses lack advantages. In addition, the impact of newly opened large and famous markets in the surrounding areas has caused great pressure on the highly mobile sales industry. In the case that some sales staff of real estate enterprises chose the best job-hopping, the sales department of the company retained people through feelings and positions, and no employees left because of interests. Instead, based on the existing position, with the company's annual assessment task as the goal, we should do our job conscientiously and practically. The employees in the sales department are as few as two or three years, as many as five or six years, and as long as eight years. They devote their youth to ordinary sales positions in the company. At present, all of them have bought their own houses in the project, and three employees have become full members of the real estate company family of China Railway Fifth Bureau due to their own efforts and outstanding performance, further enhancing the cohesion and sense of belonging of the sales department.

Third, be good at innovative ideas and have strong combat effectiveness.

Under the macro-control of the increasingly tense real estate market in the country, facing the impact of newly opened large and famous markets around, how to successfully sell the remaining houses of the project and achieve the company's sales target is the biggest test that the sales department 20 13 has been facing. To this end, the sales department conducted an all-round and multi-level market research at the beginning of 20 13 to understand and master the needs of market customers in time, and prepared first-hand materials for optimizing sales methods and achieving sales targets. Through brainstorming, bold innovation, breaking the traditional face-to-face sales model, and in-depth cooperation with Tencent.com and other media, the sales department released detailed online information on project area, environmental advantages, remaining room types, prices, discounts and so on, which attracted a large number of customers in this city and surrounding counties and cities to book rooms and achieved good sales turnover. Different preferential policies were adopted for different periods, and special preferential houses were launched in time, which further promoted the elimination of the remaining houses. At the same time, in accordance with the preferential policies for the purchase of houses by employees in the bureau, we will conscientiously do a good job in the purchase of houses by employees in the bureau. Through the concerted efforts of sales staff in Qi Xin, the sales volume reached149.73 million yuan in 20 13 years, and the annual sales task assigned by the real estate company was successfully completed.

To say that sales work is hard and tiring, the answer is yes. However, it is said that women don't want men, and in this special industry of sales, the girls in the sales department of real estate companies just hold on for more than half a day. For the better development of China Railway Fifth Bureau Real Estate Co., Ltd., as always, they are fighting in ordinary jobs with no regrets.

Advanced deeds of the sales department 4 20xx 1, from an Avon company promoter to a contract worker in a shopping mall, and then to a grass-roots manager. This comrade has experienced post changes, not only his ideological consciousness has been improved, but also his working ability has been further improved. At work, she always strictly abides by the rules and regulations of shopping malls, studies business skills and commodity knowledge assiduously, never cares about personal gains and losses, cares about and unites colleagues, and her conscientious work attitude and professionalism have won unanimous praise from leaders and colleagues. It is precisely because with a grateful heart, she rewards customers with her own efforts, so she warmly receives customers with all her colleagues in her daily work, patiently and meticulously answers customers' inquiries and questions about products, and takes customer satisfaction as her working goal. Therefore, no matter what kind of needs customers have, she always faces them with a sincere and sweet smile, so that they can come with needs and return with satisfaction.

In 20xx 10, this comrade began to work as a foreman, and his personal ideological and moral, professional quality and management ability have been greatly improved. In 20xx, due to his outstanding work performance, this comrade was promoted to the sales team leader of cosmetics group. She set an example and loved this enterprise and her work. Have good professional ethics and ideological quality. Have rich commodity knowledge and skilled business skills, and have certain organizational management and coordination capabilities. It also performed very well in team building and daily management, ensuring the orderly development of all work on the business site. In terms of market research, we have achieved "substance is more important than form", and we don't look through competitors' promotional activities, merchandise display, POP publicity, goods situation, employees' business and service skills, but go deep into details, feed back the sales situation and promotion effect to superiors in time, and make records for analysis. When making the group sales plan, the comrade calmly analyzed and predicted the future sales of the group's key brands and decomposed the group sales tasks into brands. Supervise and guide, follow up the sales plan completion progress of key brands. Completed the group sales task with good quality and quantity; In the "double quality" work of the store, the comrade strengthened the management of commodity quality and service quality. Adopt the principle of high requirements, strict control and strict control, and strictly implement the four-level responsibility system of purchasing, listing and sales. Ensure the quality of the goods sold. At the same time, seriously organize employees to carry out training in commodity knowledge, service skills and skills, and commodity distribution processes. In order to continuously improve and improve in practical work. Establish a distinctive service brand, so that high-quality service can promote sales; In the innovation of promotion methods, she takes customers as the center and emphasizes emotional marketing with humanistic care. In-depth schools, government agencies and units provide "intimate services" to customers, improve customer satisfaction and loyalty, adopt festivals and festivals as marketing methods, and carry out promotional activities in an orderly manner. The comrade also communicated with key brand directors and suppliers in time, so that the brand culture and corporate culture of the company were integrated, and advanced brand management methods were integrated with the management system of the company's shopping malls. In order to get the maximum resources and support from suppliers. In terms of management, the comrade emphasized the humanization of management, grasped the ideological trends of employees in the group in time, and adopted the method of "encouraging more and criticizing less" in his work to stimulate employees' work passion. Improve the quality of team work. On weekdays, we should pay more attention to communication with employees, care for employees, and try our best to solve their worries, thus enhancing team cohesion. In daily work, this comrade always insists on safety first, and regularly conducts on-site safety knowledge training for employees to improve their safety awareness, and promptly eliminates and corrects hidden dangers in daily inspections.

Inspired by the spirit of "gathering the wisdom of employees and making bold innovations" in the company's corporate culture, she led the whole group to conduct in-depth market research, analyze the current situation and report to leaders at all levels for instructions. At the beginning of 20xx, the Group made a strategic change to the existing sales model-changing its thinking from the passive sales model of "waiting for customers at the store" to the active sales model of entering customers, and informing members and customers in advance by making an appointment with customers in advance. Subdivide the customer base, invite high-end customers to participate in the beautiful salon, realize sales in a relaxed and happy atmosphere, publicize the promotional activities of various brands in the mall in the salon, and use effective resources such as clothing, shoes and bags to match the makeup show. , effectively promoted all categories of the mall and won unanimous praise from customers. At the same time, the Group actively contacted various brands, invited factory professionals to the shopping mall to explain all kinds of skin care and makeup knowledge to customers, and asked every employee of the Group to develop from "cosmetics salesman" to "consultant shopping guide" to provide customers with comprehensive and meticulous services. Thanks to her efforts, the make-up group achieved sales of 36 1 1.96 million in 20xx, an increase of 13. 16% year-on-year, and successfully completed the established sales tasks.

Sales is one of the most important tasks of an enterprise. Only by doing a good job in sales can enterprises open up markets, sell products, ensure normal production and obtain good economic benefits. I am the vice minister of enterprise sales, responsible for the sales of explosives in Yunnan Province. How to be an excellent vice minister of sales, live up to the trust and high hopes of enterprises, do a good job in explosive sales in an all-round way, complete various tasks of explosive sales, and create good economic benefits for enterprises, I think it is necessary to do the following four things:

First, study hard and improve sales skills.

As a vice-minister of sales, you must have a solid foundation in sales, so as to lead the salesman to do a good job in explosive sales, complete the sales tasks assigned by the enterprise, and create good economic benefits. To this end, since I became the deputy director of the sales department in 2006, I have always regarded learning business knowledge and improving work skills as the top priority, earnestly grasping it and achieving practical results. First, master the knowledge of explosives. Through my careful study and open-minded consultation with leaders and colleagues, I have basically mastered the knowledge of explosives, understood the performance and usage of various explosives, and laid a solid foundation for my own explosive sales. The second is to master the policies and regulations of explosive products sales in enterprises. I have carefully studied the policies and regulations on explosive sales of enterprises, including the signing of contracts, the delivery of products, the payment for goods and so on. In explosive sales, I can correctly answer customers' questions and inquiries according to the requirements of enterprises and do a good job in explosive sales. The third is to master the safety knowledge of explosive sales. Explosives are dangerous and explosive, and the state has strict safety management regulations. I seriously study the knowledge of explosive sales safety, understand the relevant national legal knowledge and policy provisions, and ensure that I can do a good job in explosive sales in accordance with the relevant regulations of enterprises and the state, and no safety accidents will occur. The fourth is to master negotiation skills. Sales can not be separated from negotiation, and good negotiation skills can get customer satisfaction and promote business success. I have carefully studied the sales etiquette, negotiation skills, product pricing and the problems that need to be paid attention to in the sales work, which has obviously improved my sales skills and promoted the development of explosive sales.

Second, improve the service level and promote the development of explosive sales business.

The main sales customers of our enterprise's civil explosive products are prefectural civil explosive companies and some direct supply customers. I want to straighten my position, do my job well, straighten out the sales channels, strengthen communication and contact with these customers, consolidate and develop business cooperation, and promote the development of explosive sales business. First, do a good job in self-construction. As the vice minister of the sales department, I will study hard and practice hard, strictly demand myself by the cadre standard of "strong politics, good business and good management" in the new period, put the position of the vice minister in order, cooperate with the work of the minister, and do my work in place without being offside. It is necessary to straighten out sales channels, establish sales networks, strive to stabilize old customers, actively develop new customers, and promote explosive sales growth. The second is to improve the service level. Through serious, hard and diligent work, we can effectively improve the service level and ability of ourselves and the whole sales team, enhance the service image, reflect the service value, achieve the goal of "good service, good quality and customer satisfaction", and become the explosion production enterprise with the highest customer satisfaction and the first choice of customers. So as to promote the stable and rapid development of explosive sales business and create good economic benefits for enterprises. The third is to treat guests with integrity. It is necessary to establish the spirit of seeking truth from facts, seeking truth from facts and being pragmatic, perform contracts in good faith, treat customers honestly, provide intimate services to customers and improve their attractiveness; Adhere to people-oriented, customer-oriented, all for customers, sincerely treat customers as friends, serve with heart, and solve problems for customers; Always adhere to the customer-centered, adhere to the customer's interests as the first consideration, achieve sincere service, unlimited care, provide quality services to customers, and promote the development of explosive sales.

Third, strengthen team building and improve the quality of sales staff.

Team building is the foundation of doing a good job in explosive sales. Only by comprehensively improving the quality of sales staff can we complete the explosive sales task assigned by enterprises. As the vice minister of sales, I must do three things well:

First, firmly establish the "people-oriented" management concept, listen carefully to the opinions and suggestions of the sales staff, share the same fate with the sales staff, build a strong team, rely on the wisdom and strength of the team, work together with Qi Xin and Qi Xin to speed up the development of various sales work, complete sales tasks and achieve excellent sales results. The second is to do a good job in team building. It is necessary to strengthen the study of salesmen, learn business knowledge, learn sales work experience and learn tenacious and excellent work style. Through learning, we can improve the professional quality of sales staff in an all-round way, master the basic knowledge of explosive performance and application scope, improve sales skills and skills, and improve service quality. Further improve the sales rules and regulations, strengthen management, grasp the work discipline, and create a serious, serious and responsible working environment for increasing and expanding the sales of explosives. The third is to comprehensively expand business. All sales staff are required to further improve their overall awareness, service awareness and innovation awareness in their work, work hard and forge ahead, constantly create a new situation in explosive sales, contact more customers, find more customers, establish good mutually beneficial cooperative relations with customers, make new breakthroughs in explosive sales business, and strive to create good work performance.

Fourth, strengthen safety management to ensure that sales safety accidents do not occur.

Explosives are dangerous and explosive. Strengthening safety management to ensure that sales safety accidents do not occur is an important job responsibility of me as the deputy director of the sales department. I need to do three things well: First, study hard and improve my understanding of the importance of safety management. I want to organize sales staff to seriously study the laws and regulations such as People's Republic of China (PRC) Law on Work Safety, People's Republic of China (PRC) Fire Protection Law, the State Council Notice on Further Strengthening Work Safety in Enterprises and the spirit of the series of documents on work safety in this enterprise, so as to improve their understanding of the importance of safety management and always be vigilant. Establish the idea of "safety first", resolutely put an end to safety accidents, and ensure that the second is to formulate systems and strengthen safety management. Safety management is related to the harmony and stability of enterprises. I want to take safety management as the first important thing in my work, put it on the agenda, and arrange, implement, check and assess it together with other work. It is necessary to formulate a safety management system, strengthen its implementation, and ensure that the safety management of explosive sales is rule-based, evidence-based and effective. The third is to ensure driving safety. In the process of explosive transportation, it is necessary to strengthen the safety inspection of the transport vehicles, and require all vehicles to be inspected before leaving the vehicle to ensure the good performance of the transport vehicles. At the same time, each vehicle is equipped with necessary emergency materials to ensure that it can be used for first aid in time when a safety accident occurs, and to maintain the safety of explosives and personnel on board.

There are many tasks to be an excellent deputy sales minister, but if you can do the above four things, you will basically be an excellent deputy sales minister. I will keep these four points in mind, implement them in every day and every job, do a good job and make my due efforts and contributions to the development of the enterprise.

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