Chongqing Li issued an apology letter and announced the recall.

Recently, Chongqing Li Co., Ltd. filed a recall plan with the State Administration of Market Supervision according to the requirements of the Regulations on the Management of Defective Automobile Product Recall and the Measures for the Implementation of the Regulations on the Management of Defective Automobile Product Recall.

Recall scope: recall the products with the production date of 20 1 91014 to June 20201? One Li electric car, * * * 10469.

Reason for recall: Due to the design reason of the loss force of the lower arm pin of the front suspension, when the vehicle is impacted by collision, the ball pin of the lower arm of the front suspension may fall off, which will affect the handling of the vehicle, and in extreme cases, it will increase the risk of accidents and have potential safety hazards. ?

Solution: Chongqing Li Co., Ltd. will replace the lower arm of the front suspension with higher ball pin release force for vehicles within the recall range free of charge to eliminate potential safety hazards. ?

Chongqing Li Co., Ltd. will notify relevant users of the recall by registered mail, Li APP, SMS, WeChat and telephone. Users can also call Li's service hotline: 400-686-0900 for information about this recall.

In other words, ideals are full of twists and turns. On June 1 65438+1 October1day, Li announced that the lower arm of the front suspension with higher ball pin release force was upgraded for the Li ONE model produced on or before June1day, 2020, so as to reduce the probability of the ball head of the lower arm of the front suspension falling off after the vehicle collision. After the release of the upgrade measures, it caused controversy. What should have been a "recall" was officially beautified as a hardware upgrade. According to Li's data, as of June 365438+1October 3 1 day in 2020, Li ONE had 97 front suspension collision accidents, of which the lower arm of the front suspension was separated from the ball pin 10. Through the analysis of the accidents that have happened, it is found that one side of the wheel was severely damaged in Li No.1, which caused the ball head of the lower arm of the front suspension to fall off the ball pin. At the same time, it is found that the probability of Li Yizhong's ball head falling off in the accident is higher than that of the same level. However, Li still said that there is no problem with the quality and materials of Li ONE's front suspension and lower arm, and there will be no unreasonable disconnection under normal driving conditions.

In order to reduce the probability that the ball head of the lower arm of the front suspension falls off, Li will upgrade the ball pin of the lower arm of the front suspension to 50 35kN, which is produced on or before June 1 2020. As for the Li ONE model produced after June 2, 2020, a new ball pin has been used, and the ball of the lower arm of the front suspension has not come out yet.

Li also said that this replacement has been reported to the higher authorities.

In addition, for vehicles delivered on or before June 65438+1October 3 1 2020, Li will upgrade the new metal chassis rear fender for the owner free of charge. At the same time, in view of many collision accidents in the state of "assisted driving on", Li introduced the functions of truck parallel warning and so on.

Li's announcement of hardware upgrade measures is another "recall" method in the eyes of many netizens. Netizen commented that "the recall is hardware optimization, and other car companies will say the same in the future." Another netizen also said: the quality problems caused by the original design defects were forcibly recalled and beautified as hardware upgrades. China's language is true and profound.

Influenced by public opinion, on June 6th, 165438+ Li officially issued an apology letter on the hardware upgrade of Li ONE. Li said in the letter: "After the information was released, many car owners, media and experts pointed out that this action should be defined according to" recall "rather than" upgrade ". Li's statement is not in line with the perception of the industry and the public. "

Li said? : "For these criticisms, Ideal sincerely accepts everyone's criticisms and expresses deep apologies to all car owners, media and friends in the industry for their incorrect and unreasonable practices." In addition, Li also mentioned that the recall will be carried out in strict accordance with the requirements of the State Administration of Market Supervision, and the recall and replacement work is expected to be completed within three months.

Anyway, recognizing mistakes is the beginning of getting better. I hope Li will come on.

This article comes from car home, the author of the car manufacturer, and does not represent car home's position.