I clearly didn’t handle that business, why was my fee deducted?

Our company will not customize value-added services for you and deduct fees without your consent. The general reasons for ordering value-added services without reason and deducting fees are as follows:

1. The mobile phone terminal manufacturer you are using illegally builds a menu on the mobile phone;

2. Some manufacturers of value-added services Sending inducement text messages or unclear tariff descriptions to mislead you;

3. Customizing or on-demand services due to your wrong operation.

Warm reminder: Due to the diversity of value-added services, the situation of activating services for no reason is more complicated. It is recommended that you contact China Unicom's manual customer service where the number belongs and provide the specific situation for verification and processing. The actual situation is subject to local policies.

You can also check the value-added business details through the following channels to learn about your value-added business deduction details:

1 Log in to the online business hall/v to participate in the event!

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