What should I do if the train information I booked with Ctrip was deleted by mistake? Can I get tickets with my ID card?

Hello! Thank you for your attention to Ctrip.com!

Accidentally deleting the text message sent to you will not affect your boarding. As long as the ticket is successfully issued, you can go directly to the station automatic ticket machine with the valid second-generation ID card used when booking. Pick up tickets at the window or sales point. If you have other documents, please go to the station window to pick up the ticket. Since you need to provide the ticket pick-up number in this case, the editor recommends that you contact our customer service. After verification, we will resend you a successful booking message.

For more train ticket discount information, please click here: /sPrS3 to view.

You can search for the Ctrip official account "iCtrip" on WeChat and reply "Bind" or "Associate" to use WeChat to book Ctrip products. There are also exclusive discounts to surprise those who love traveling. On and on~

In addition, we recommend you download the "Ctrip Travel" APP (/m/c270), "Ctrip is in your hand, just go!" Move your fingers and scan the QR code image below to follow And download, booking consultation is easier~