Do high-speed rail ticket candidates have SMS notification?

A high-speed rail ticket candidate means that you haven't bought a ticket, or you are still in the stage of grabbing tickets. You wait patiently. If the system helps you get the ticket, you will be notified by SMS.

Operating instructions for alternate ticket purchase?

All registered users of 12306 website can apply for this service voluntarily. In order to ensure the authenticity of the standby demand, users need to verify the consistency of witnesses before applying for the service. At present, users who have passed the consistency verification of personal certificates and activated the members of "Railway Smooth Travel" can automatically obtain this service. Users can witness the verification entrance through the railway 12306 App personal center and complete the verification according to the guidelines. ?

1. Substitute order submission

Passengers purchase tickets on 12306 website (including mobile phone client), and enter information such as boarding date and arrival date. When there are no remaining tickets, the word "alternate" will appear in the remaining ticket display list of relevant trains. Passengers can click on the "Alternate" area corresponding to the corresponding train number and seat as needed, and the system will automatically add the demand to the current alternate ticket purchase demand list. ?

Each user can submit 1 standby orders, and two adjacent boarding dates with the same destination (which can be different stations in the same city) can be added to the 1 order, and two different "trains+seats" combination requirements can be added to each boarding date. ?

2. Waiting for payment of the order

Payment should be completed within 30 minutes after the successful submission of the standby order, and the standby ticket purchase order will take effect immediately after the completion of the standby advance payment. After the standby ticket purchase order takes effect, the related standby demand cannot be modified. If changes are needed, you can terminate the order and operate again. At the time of redemption, the eligible standby demand shall be redeemed in priority according to the time sequence when the standby order takes effect. The advance payment is calculated according to the highest fare amount required by different combinations of this order (the berth is calculated according to the lower berth fare). ? After the prepayment for standby ticket purchase is paid successfully, the system will continue to try to cash the standby demand for you (the same standby demand will not be partially cashed). If there is a ticket that meets the demand, the system will automatically generate a payment order for you. If the advance payment is greater than the actual fare, the system will automatically return the difference fare. If the seat can't meet your needs, the redemption will automatically terminate on the redemption deadline. If the user terminates or the system automatically terminates the standby, the system will automatically refund the advance payment according to the original amount. ? When the redemption is successful or automatically terminated, the notification method you choose will inform you. Please pay attention to the news and the exchange of the "waiting list". ? The refund and change rules for successful ticket purchase shall be handled according to the existing rules. ?

3. Check the standby order

Click "Substitute Order" on the navigation bar of the personal center of the website to enter the order viewing page. Standby orders are divided into three options: pending orders, pending orders and processed orders, in which "processed orders" include orders in three statuses: cashed, returned orders and failed cashing, and cashed indicates that the standby demand has been cashed successfully; Returning documents means that users return documents voluntarily; Exchange failure refers to the failure to exchange the standby demand, which may be due to insufficient tickets, passenger trip conflict and other reasons. ? Click "Substitution Order" in the navigation item "Order" on the App to view all paid substitution orders, and the unpaid orders can be viewed in "Pending Payment" in the "Order" item. ?

Step 4: Skills

1) will be allocated according to the actual situation of your spare train seats. Many people may be assigned to different cars when they travel. If it is a sleeper seat, it will be allocated according to the seat. ?

2) The refund and change rules of successfully exchanged tickets shall be handled according to the existing rules, and the refund fee shall be charged according to the following rules: no refund fee shall be charged more than 65,438+05 days (excluding) before the departure time of the ticket collection station, 5% of the fare shall be charged for more than 48 hours, 65,438+00% for more than 24 hours and 20% for less than 24 hours. If the arrival date of the ticket is changed or changed during the rush hour in Spring Festival travel rush, the refund fee will be charged according to the standard of less than 24 hours before the driving time. The mantissa calculated above is based on 5 angles. If the mantissa is less than 2.5 angles, it will be rounded to 5 angles, and if the mantissa is less than 7.5 angles, it will be rounded to 1 yuan. The minimum refund fee is charged in 2 yuan. ?

3) Returnable items shall be returned by the original payment channel within the specified time according to the relevant provisions of online payment tools used during payment. ?

4) real-name registration system registration and travel conflict rules shall be handled according to the existing rules.