You lost it yourself, and you have to cry to get it back.

These days, I have been thinking about the bottom line of strangers helping each other because of a little thing with the courier brother. If a person is in danger of losing his job because of his negligence, as the other side of the incident, do you want to help him "take the fall" and keep his job?

Let's restore the ins and outs of the incident first.

About last Tuesday or Wednesday, a little brother said to send me a nickname Unicom. Asked my identity information, he paid in my name online, and Unicom entrusted SF Express to deliver the goods. By last Friday morning, the courier called me and the goods arrived. I was outside, so I told him that I could ask the front desk to sign for me. He said that I needed a copy of my ID card as a receipt. There was definitely no copy of my ID card at the front desk, so I negotiated with the courier brother. I'll call him at the office this afternoon.

After 3 pm, I contacted the courier and asked him if he could deliver it before 5: 30 (the company gets off work at 5: 30). He said it should be possible, so he waited. In the blink of an eye, the mobile phone showed that it was 5: 30, and there was no sign of the courier. My colleague urged me to go with him, and I called the courier again. If he is already on his way, I will stay and wait for a while. When the phone was connected, I asked him why he didn't arrive before 5: 30. He didn't explain why, but told me to send him a new address, and he would deliver it to my residence the next day.

Because I was going to lend flowers to other friends to change my mobile phone card, I contacted my friend and asked for her address in Guangzhou when I got home that night. It's a pity that she will go back to Shenzhen the next day and Guangzhou three or four days later. I'm not sure about being at home on Saturday myself. In this way, I can only send a text message to the courier and tell him to deliver it to the unit on Monday. He said, okay.

Last Monday morning, it was almost 1 1 point. I didn't expect the courier to contact me, so I called him and told him I was in the office. When can he send the card? Brother express prevaricated on the phone and said that I couldn't seem to find the card in any warehouse. I feel a little sick, I think, how does this person do things? But I still asked him to look carefully as soon as possible and give me an approval letter. He said yes.

Monday passed and the courier didn't contact me. Tuesday all day, or ... On Wednesday, the little brother asked if the card had been received. I called the courier again, and his answer was that I couldn't find it, but he didn't say what to do. I can only tell my brother what happened, and I hope he will report it to Unicom, and Unicom will communicate with the courier company.

After my brother complained, Unicom customer service said that someone would contact me within two hours. As a result, I have never received a call from Unicom. He complained to the courier company, and the courier company also said that it would contact me after investigating the facts as soon as possible. And no one explained it to me. Later, I told my brother that the leader of Unicom was so stupid. How did he become a leader? It's simple. Let them cancel the original card, reissue it and deliver it early on Friday, and then Unicom will argue with the courier company who is responsible.

On Friday morning, I received a phone call from my former courier brother for the first time, saying that he had lost the courier company and wanted to fire him. I was in a hurry to go to work at that time, so let him talk about it later.

After arriving at the office, the courier brother came to my desk. The implication is that the company is investigating this matter, and if he loses the bill, he will be fired. Please ask me to cooperate with the investigation of the customer staff of his company, saying that I didn't lose the list, but I couldn't find the receipt myself, so that he could keep his job.

I was very angry after listening to his words. I think it's a small matter to lose the express bill. What is exasperating is that in the following week, he didn't take the initiative to contact me to communicate and deal with the remedy. I contacted him every time. Now the situation is serious. He wants me to help him. I reviewed the whole story for him and told him clearly that I wouldn't take the blame for him. He left angrily. My female colleague once said worriedly for me, "If you want him to lose his job, I am not afraid that he will retaliate against you." I think, if he dares, then he will do it if he has a move. It's no use being afraid. I can't give up my principles of life for fear of revenge.

At 4 o'clock in the afternoon, the courier sent a message in the morning. "Hello, I am the courier in the morning. I'm really sorry. Unicom has reissued it. You have nothing to lose. Please don't let me lose this job! Our leader talked to me many times. I know the seriousness of the matter. I won't be so careless in the future, I hope you can understand! I am really sorry. "

In fact, I have discussed this matter privately with my colleagues before, and I don't want to kill them all in my heart. If he handles this matter well, call his leader and ask him to help him find a love. However, when I saw this short message, I was angry again. "You have nothing to lose." Didn't I just spend time and cost on this matter regardless of the loss? Can our mistakes be ignored because the customer has "no loss"?

I feel a little angry. I called the courier brother and I said, "Why haven't you realized your mistake? If you think I have nothing to lose, then send a second card next year. "

After a while, the courier called. Looks like the second card has arrived. It seems that he reached an agreement with me on the phone. If I don't help him keep his job, my second card won't be given to me easily. I said, "Send the card first, and we'll talk about your work later."

Later, he sent the card modestly. Compared with his apology attitude on Friday morning, this time I feel that he really realized his mistake. I was looking for scissors to pull the bag cover on the table, and he immediately said, "I have scissors." Nowadays, the employment pressure is so great that it is not easy for everyone to live. Who would deliberately have a hard time with who? After I carefully checked that the card was safe, I asked him for the phone number of their company director, ready to say a word for the young man.

The supervisor's phone line is busy. Later, the courier brother who had already left called again and said that it was useless to call the supervisor. Let me call their company's customer service hotline 800 ... I called again, reported the first courier number, briefly described the situation, and told the customer service that the courier brother had a good attitude of admitting his mistake. Please ask the company to give him a chance and not fire him for this matter. The other party said that my opinions would be recorded and handled as appropriate. I sent a short message to the courier and told him, "I have called your customer service. It is not easy to do any work now. I hope this will let you know something. " He quickly replied, "Thank you. I'm really sorry about that. I'm sorry, too. Thank you for your understanding. I promise it won't happen again. "

At 7 o'clock that night, my friends and I ate out. Brother Express's phone is calling again. I said it's not convenient to talk more. I'll contact you later. Later, I received a text message from him, "I'm sorry to bother you. I mean, you called our customer service and said that the first courier had been received. Don't say you lost it, just say you forgot it. " So it doesn't constitute a loss problem? I'm sorry to bother you so late. "

The question went round and back to the original point. I didn't reply to him after receiving this message. I really can't figure out how to reply. If I tell the customer service that I received the first courier, but I forget where it went, will the customer service call me sick? It is obviously my own responsibility. Why do you ask me to frame others? More importantly, my conscience will be restless all night. If the cost of every mistake is so small, who will be willing to seriously correct it in the future? If I don't call the courier as he said, then he may lose his job and there will be another unstable factor in society. What should I do?

These days, I have been thinking that if the courier brother is more responsible, develops good work habits, and sorts out the parcels that are not distributed in time every time, won't it be so tortuous in the future? If the courier really finds that the parcel is lost, he can tell me at the first time and we will find a way to remedy it together. Could it be that my brother didn't complain once every three days and made things worse and worse?

In fact, in real life, it is not just the post of express delivery. If we don't pay attention to everything, will the curve of life be smoother? I always feel that the brand that I don't care about my feathers will eventually be picked up by myself. Moreover, sometimes, I can get it back; Sometimes, it's not so lucky.