It has become normal for courier companies not to deliver express mail home. Who indulges their service?

Let's just say that the person with this problem hasn't delivered the courier. You can try to deliver the courier for one day. Generally, it takes about 1 yuan to send a card. If you send 150 tickets a day, and each ticket takes 5- 10 minutes, then a day needs 750- 1.500 minutes, and 750 minutes is at least 1.2 and a half hours. There is also a receiving task in the middle, and I have to go to the scene at noon in the morning. Did you ask the courier to send you a package without rest or eating? Everyone understands that express delivery and take-out are not easy, and everyone can tolerate it. If you take a few more steps, the courier will be much easier.

It is acceptable to send it downstairs without asking for delivery. Why can some couriers do it, and some couriers have precious time, so you have to throw away the courier when you send the courier. This idea belongs to the typical selfish type. You think it's so wronged to send a courier, don't do it, there are still many high-tech jobs waiting for you in the market.

I used to have a courier in Tong Yuan who didn't call, so he didn't want to deliver the courier, and people didn't care about bad reviews. After three or two times, I also felt distressed, and later I found a way to deal with this kind of person. I saw a message in Taobao that day, and the courier arrived. Hehe, I haven't even heard the number of the courier. I don't think it's necessary to go against him this time. Take him for a few days first, don't worry. Almost spent. I wrote a complaint to Guan Wei in Tong Yuan Headquarters, but I didn't receive it and sent it in error. Less than half an hour later, the contractor called and said that the courier would send it to me.

Later, the courier called me and asked me when to deliver the pieces, saying that there were too many pieces piled up in the grocery store to find. Hehe, you didn't call me, so you don't know when to send it. This is what the courier calls "two steps". Is it easy? After searching for a long time, the courier said he couldn't find it, and began to cheat, saying that he had my signature there, and I signed it. I held back at that time, and the system showed that I put it in the * * supermarket. You said I signed for it, you forged the customer's signature, you showed me the signature, I complained to the head office and the General Post Office, and all the evidence was available. He didn't dare to say anything, so he hung up and went to find it himself.

Later, the courier came to the door. I saw the rights protection period. I also saw that he was unhappy and refused. I have a good reason to pester him for a long time! In the past, delivery was never made by phone, and it was sent directly to the express delivery point (accurately speaking, there would be no brand store without counting the express delivery point). He didn't send a piece, but sent it three times and four times. Call him. He asked you to send him a text message, indicating who you are, pretending that he is a god and I am the second child. In the end, I went my own way and the courier was confiscated. I still went to the express delivery point myself, and I was tired of chasing express delivery.

The express delivery point was very unhappy with this rejection. I called him to cheat him. To tell the truth, the system said that the signer signed for it, and the physical object went through the return process. I could have taken another screenshot as evidence before I went to the headquarters, and the General Post Office took another screenshot to complain that he cheated. But that day I heard a phone call from the courier contractor, and it sounded that he was very upset, so I lost more than half of my fire. My time is precious, too. There's no need to toss. Many survey calls come from customer service in Tong Yuan. I won't talk about it later. Couriers will still do this in the future to help them improve their service quality. Although I don't know whether such complaints, deliveries and rejections will affect the fast-selling stores. But I just move my fingers, write a complaint application, and someone will deal with it immediately and get back the dignity that belongs to the customer.

After reading a lot of comments, what many people say from the perspective of couriers is nothing more than: couriers are very tired, send a lot of pieces, and have low income. You should leave room. Let me get this straight: I work in architecture. Manual labor 12 hours is also very tiring and the income is very low. If you want to build a three-story house, I'll build you two. You should also understand me. You're not building a tall building. Do you think it is very profitable to build houses? Can this be a reason to cut corners? The four links are unprofitable and I don't know how to go public. More than 90% of the bosses in the market are not as good as Stone, facing the problem of enterprise survival. Since the courier company is profitable and developing so well, you should strive for your own interests from the boss instead of exploiting the rights and interests of consumers. See a 9.9 yuan package, has been persistent? All the goods in the world are 9.9? Scare consumers with a 9.9 package all day, and Taobao buyers squeeze all links into the market? Brainwashed by the boss, crying makes you think you know something. A bunch of actuaries from listed companies can't beat you as a courier? It's like when 9.9 yuan bought a set meal, the customer owed him a huge sum of money. In fact, these people who don't send emails are just selfish people who have no contractual spirit and professional ethics. If we condone this opportunistic behavior, is it fair to many honest people who insist on delivering express delivery to customers (even if they are waiting for your signature downstairs, there are many such couriers)? Every courier has some hateful opportunistic couriers. Is your service more expensive than those who stick to the professional bottom line? In fact, everyone is dissatisfied with those opportunistic couriers who are good at claiming compensation. I don't believe it. You call the customer, and the customer agrees to let you put it in the store for express delivery, and then discourages you from sending it to the customer. Those selfish, immoral and just remarks are resolutely refuted to the end.

I received another courier today, with a picture. 90% couriers can be delivered to users and perform the duties of couriers. Indulge those selfish, opportunistic couriers and people with moral deficiencies to complain. Have you ever thought about being fair to these courier brothers who are proud of their careers?

Those couriers who are selfish, have no contractual spirit and lack morality, don't forget that you are also a consumer. When your rights and interests are infringed by black-hearted businessmen, please remember to forgive them, because they are struggling for their lives every day. You have no right to despise them, because you don't.

I'm a rookie in the post office. Let's just say. For example, there are 300 couriers in the community, and then these 300 couriers are placed in the post office at the gate of the community. It's all SMS notifications, and then there will definitely be complaint calls. This is like screening problem customers, and we will gradually know that those customers have problems.

Through this post, I can draw a conclusion that 97% of users will take the initiative to pick up the courier, and only 3% will not pick it up, and these 3% people give me a bad feeling. One is poor quality, the other is a typical snob, the third is poor moral character, and the fourth is that I feel that I have some money and don't care about anyone!

Those who are truly qualified, have status, and know how to understand the hard work of others are very polite to come and clean up the mess. They will say thank you when they pick up the courier.

Although we are a post station, there must be some people who have to deliver it. For example, the elderly, pregnant women, disabled people and people in poor health will send them, and heavy, big, fresh and medicines will be sent in a hurry. Post stations usually put some small pieces. Someone in the comment area said that express delivery must be delivered to your door. Rules are rules, but they are not dead. Otherwise, these rules are definitely necessary for the express delivery industry. The post office has been open for two or three years, and many people began to say that our post office is very convenient, so we don't have to wait for express delivery when we go out to do things …

This happened just the other day. The thing is, I bought a yellow oil drum on Taobao, the area is about 50*50*70, which is not very big at all. When I bought it, I said it would be delivered to my door (because I didn't have time to pick it up at the post office). When the goods arrived, the delivery man of Shentong called me and asked me to pick them up at the post office. If it's nice, ask someone to come. There is no time to deliver the goods tomorrow, so I have to do it myself. I said my goods are not urgent. I can send them today or tomorrow. As long as it can be delivered, there is no problem. The courier said indifferently, because my goods are big and my car is small, other people's goods can't be loaded. I said, it doesn't matter if they pretend or not. This car won't fit. The courier said, anyway, don't send it, just put it in the post office. I'm angry if he wants to take it himself. I said, if you don't send it to me, I will complain to the platform. I didn't expect the courier to complain soon. It's no use complaining. I'll get it myself.

Hang up the phone and I'll call to complain immediately. After the complaint, the goods will be delivered before 5 pm.

We can also understand that the delivery man is very tired and the express delivery industry is very hard, but this is not the reason why you refuse to deliver the goods. I spent money, but I didn't get the service I deserved. It's nothing to be rich, but since I have received my money, I have to do my service well. If I spend less money than others and let me move my goods back to the van, I will admit it. I spend as much money as others, and my goods are bigger and weigh more than ten kilograms. Why can't we get the service we deserve? If we let the delivery man pick up the goods himself because of his hard work, it feels a little moral kidnapping. The deliveryman takes money piece by piece. If there is a lot of goods around here, we can ask the boss to hire more people or get a bigger car. Inn bosses are generally contracted. The delivery man can't ask our customers to sympathize with the delivery man because the boss of the post office squeezes the delivery man's labor.

Many people say that express delivery is hard and take-out is hard. I want to say that all workers are hard-working, and only hard work can get their due rewards.

For another example, I produced a batch of goods and worked overtime day and night, spending hundreds of thousands. I put all my savings into production and the market fell sharply. This batch of goods can only be sold for more than 10 thousand Is it possible for customers to pity me and accept it at the cost price so as not to ruin me? If there were, so many people would not commit suicide by jumping off a building when the stock market was in a bear market.

I hate moral kidnapping. Don't kidnap me with my money for various reasons, so that I can't get the service I deserve.

I'm not a courier. I am a consumer. I don't think it's connivance not to deliver the goods to your door. If you are a courier, you will understand. If you are a healthy person, I suggest you go downstairs and get a piece. This is not a question of kindness. It is evil for you to criticize others too much! How many pieces do you think they will send every day? The courier has arrived. Are you sure you can pick it up on time? Will you sign for it yourself? You think the service is not in place, and you say you are a consumer. Can your consumers really enjoy omnipotent service? You also spent money by bus. Did it take you home? A harmonious society is more about tolerance and understanding.

Usually sent directly to the post office without informing me. I often go to the express headquarters. Ask him to help me check whether my express number belongs to the courier. If it doesn't belong to me, I can take it myself. But if the express headquarters admits that it must be delivered to your door. Then I'm sorry. Please give it to me. Don't complain directly. There is nothing wrong with defending your rights and interests. Sometimes I am really angry when I am not at home. You call me and put it in the post office. There's nothing wrong with it. But when I was at home, you sent me to the post office without knowing anything. I have to go again to buy it. The current three views of the whole people are terrible and scary.

200 yuan a day. Send it as soon as it's scanned. They are one yuan each, including all expenses. How can they come one by one? Those who don't answer the phone, there's no one at home, wait for me to drag dozens of baskets and bring them back in 2 hours 10. Send more than 80% (1 00 pieces) before1point, or 2 yuan will be fined for one vote. What do you suggest? Don't say this is our business. It's boring to wait! If you want to deliver goods, someone will serve you soon. Yes, who will entertain them? How much will people pay for this service? The service of SF Express is fine. As you said, if more than 20 provinces in more than a dozen provinces in SF Express don't pay, we will pay 8,9,3-10 yuan/4 yuan. As for WeChat merchant Taobao, the price is lower than 5 yuan /3kg. A lot of 9 yuan 9 bags, Pinduoduo a few dollars, even if I put it in the post office or in the express cabinet, it's still a few cents. I hope to charge for peer-to-peer service in the future. If you have enough money, I can take it to the bedside. At present, the service can only be covered by a large amount and a small amount of funds. When it is refined, the unit price rises and the service is equal, more service personnel will participate, and then the status quo can be changed. But this is not for the courier to decide. 90% couriers have no sense of belonging to the courier company and are freelancers. To put it bluntly, they are carrying it, with no basic salary, no benefits and no holidays. If they do, they will be fined if they are complained. Even the goods that are urged to be sent are still borne by the regional couriers at the express outlets in the process of logistics and transportation. What's the status quo? !

The earliest express delivery is airmail, which is faster than ordinary mail, and it is delivered directly to the consignee by a special person! That's why it's called express delivery

The decline in the quality of express delivery service actually lowers the service standard. Without the consent of the recipient, putting it in the rookie station and beehive box without being criticized is actually giving up the recipient's own interests. Therefore, China's "Express Law" has specific provisions on this. However, how many courier companies are dealt with according to law, and the law has not been observed. In the final analysis, what is lost is the interests of the people themselves. Finally, "Rookie Station" and "Honeycomb Box" can charge you with dignity. Therefore, I firmly oppose it.

In particular, door-to-door delivery is an inevitable requirement of express delivery and becomes an additional burden for express delivery. Now, our country is entering the aged society. The old man bought a courier, which could have been used directly, and now he has to pick it up himself. This is contrary to the original intention of express delivery. Moreover, in Taobao and Pinduoduo, when dealing with the problem of returning goods, they adopted a conniving and shielding attitude towards fake and shoddy products. This requires vigilance and prevention. For example, I spent 20 yuan to buy a fake, and the so-called return fee (courier fee) cost 18 yuan, and the person who signed for me was an unauthorized courier. If there is a normal acceptance link, these problems can be found and dealt with at that time. There are many such examples.

China is developing the tertiary industry (service industry). Therefore, the demand for services can only be improved rather than regressed, and can only be improved rather than indulged. This is our hope and demand for express delivery service.

At first glance, I support nothing more than vested interests, that is, couriers and the owners of rookie stations and beehives. It also created new terms such as "unnecessary acceptance". As a member of the common people's team, I firmly oppose it.

If the delivery time is not allowed, the courier with a daily delivery rate of 200 to 300 should contact the recipient and think about the workload of the courier. And their delivery fee is only one yuan. When will it be finished? But now most online shoppers can understand the courier's hard work, which makes the courier feel very gratified. No matter where your courier is placed, such as the translation station, the doorman and the community courier cabinet, you will be notified to collect it in time through SMS and WeChat, because this is the responsibility and obligation of every courier.