How to find customers for loan officers and how to find customers for credit loans.

I am in the loan business. What channel is better to find customers?

1, understand the business scope of the company and fully understand the company's business in order to better communicate with customers and gain their trust;

2. Understand the structure of the company's existing sales team, and analyze your own market circle according to other people's experience and your own actual situation;

3, do a good job in goal planning, performance task decomposition, do not blindly find customers in order to find customers;

4. Understand the area of your city and find the target customers;

5. Serve every customer sincerely, don't rush for success, be down-to-earth, and do your own reputation.

Ten channels to develop new customers

1. From people you know.

One with a circle, which is the quickest way for salespeople to make friends. One of your friends doesn't need your car, but are you sure you don't need your friend? Get to know them and you will meet many people. Tell people around you what you are doing, what your goal is, gain their understanding, and you will soon find your potential customers, because people around you will help you and are willing to help you.

2. With the help of professionals.

Most enterprises will form a group of novices and experienced veterans to work together and let the veterans train novices for a period of time. This enterprise tutor system works well all over the world. Through this system, the knowledge and experience of established enterprises are recognized, which is also helpful for the cultivation of novices. Of course, you can also entrust enterprises or other enterprises to help you find customers, which requires the support of enterprises. There are many kinds of agents and they can provide many kinds of services. You should seek a suitable agent according to your own strength and needs.

3. List provided by enterprises

If you serve a company, the company will get the best performance through the details of advertising and marketing. Many enterprises provide sales staff with performance lists. In order to be an excellent business master, you need to find your own potential customers from them. In this way, even if you get nothing from the list of enterprises, you are prepared. If you are always looking for potential customers, you will encounter the least setback and make great strides.

Check the list of past customers, and you will not only get future business, but also get the business recommended by them.

4. Develop business contacts

Whether you are new to sales or not, you may be selling. Business contact is easier than social contact. With the help of contacts, you will make business contacts faster. Not only the people you know in the business world, but also the government functional management departments, associations, driver training schools, clubs and other industry organizations, which bring you a huge group of potential customers.

5. Know a salesperson like you.

You have met many people, including salespeople like you. Well-trained salespeople sent by other enterprises are familiar with the characteristics of customers. As long as they are not your competitors, they will generally make friends with you. Even if they are competitors, you can become friends and get along well with them, and you will gain a lot of experience. The other party will remember you when they visit customers. If you have a suitable customer for them, you will definitely remember him. Not to mention the extra achievements, you have a very effective business partner.

6. Look for potential customers from automobile customers.

When the old car is about to be eliminated, the salesperson who contacts the customer in time wins. Make plans early and you will achieve fruitful results. Remember to get involved as soon as possible.

Step 7 read the newspaper

Perhaps the most effective tool for finding potential customers is the newspaper you put there every day. When reading, underline all the opportunities you find. Unless you do international trade, you may like to watch the local news, business and statement pages. The part that is beneficial to most people is the part that describes the life of ordinary people. It only takes a few days to learn to read newspapers. Once you start, you will be surprised to see a lot of valuable information. Pay attention to marking and recording. Take today's newspaper, read every front page news, and tick off the statements that are of certain commercial value to you. Just like an excellent salesperson tries to contact the relevant people, keep a copy for himself, and then send a short message: "I saw you on the news, I am doing business locally, and I hope to know you." I think you may need to have a copy of the news to share with friends and family. "And attach a business card. People like to appear in the news themselves, and they like to send copies of articles to relatives and friends who are not local. By providing this small service, you can get a lot of big business.

8, understand the technical personnel of vehicle service.

Other people in the enterprise will think of you when they hear valuable information. For example, someone in the finance department knows that the bank may buy a car, which is valuable information in sales. You can arrange a visit. Develop the habit of regularly checking the service and maintenance records of enterprises. Ask the customer service department how many consultation calls your customer has made. If it is repeated, you need to pay a return visit to them. Maybe they are in the growth stage, and you can help them win new services. Try to provide services beyond those provided by ordinary salespeople, which will help you establish long-term relationships, establish credibility and get recommended business.

I am in the loan business. How can I find the customer I need?

The loan officer's method of obtaining customers is for your reference:

1. Identify your target customer base. Know who your target customers are, where they come from, what kind of people they are, what characteristics they have and so on.

2. Need to establish contact with customers. Run your own business, get in touch with customers, and establish contact with strangers with credit needs. Most of the accumulated contacts will become your own customers, and you will have a lot of contacts with yourself. I will also communicate with myself when I encounter problems.

3. Combine the company's marketing activities to get customers. Whether it is a loan officer or a staff member in other businesses, in order to obtain more customers, in addition to their own efforts, they need to obtain more customer resources through their own company's platform;

4. Use the Internet platform to get customers. Now is the Internet age, people get more information and news through the Internet, including credit information. As a loan officer, you can promote your business through the internet platform to get customers;

5. Pay attention to marketing means and design marketing words. Find a marketing method that suits you and design a marketing speech that suits you. This will leave a deep impression on customers and give people a professional feeling. This will allow you to accumulate a lot of trust and gain customers more easily.

6. Complete tasks with team members. Teamwork is much easier and more efficient than running a business alone. If you want to get customers, you still need to rely on the strength of the team. Let's work hard together and accumulate more customers together.

7. Be enthusiastic and make more friends. As a loan officer or a business person in other industries, if you want to get customers, you still need to have more contacts and make more friends.

Tips: The above information is for reference only.

Response time: 2021-01-13. Please refer to the latest business changes announced by Ping An Bank in official website.

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How to follow up interested customers when lending?

How to follow up interested customers when lending?

How to follow up the intended customers when lending? The credit industry is both a financial industry and a service industry. Customers are our parents. For interested customers, we must follow up in time and strive to make business. Here's how to follow up with prospective customers when making a loan.

Loan 1 How to follow up the intended customers

1, leaving an excuse to visit.

When visiting customers for the first time, because they are strangers, the main purpose of visiting is to build trust through affinity. If you are eager to promote the product, it is easy to cause the other party's disgust. Therefore, for the first visit, it is necessary to determine whether it is necessary to make a product demonstration according to the visit scene.

If customers have needs, we will briefly introduce the products, focusing on arousing customers' interest. At this time, the customer has not established sufficient trust with us, so it is not suitable for explaining the product too much. The first time you visit a customer, you can also leave an excuse for the next return visit and not introduce the product.

2. Be a product expert and create a professional image.

If you have introduced the product knowledge to your customers at the first visit, you should repeat the main points of the last product introduction at the second visit, and most customers will not notice what you introduced at the first time.

If it's not your first time to introduce the product, then you should give a detailed introduction to the product on your second visit. What are the advantages and highlights of the product? What benefits can the product bring to customers? Through our introduction, let customers have the desire to buy, be sure to show our professional image and be ready at any time.

3. Keep the access frequency.

Generally speaking, after we visit our customers for the first time, it is best to visit our customers for the second time on the third or fourth day. If the interval is too long, customers will forget us and follow us too closely, which is a bit like forcing debts, which makes customers disgusted. Subsequent visits should be arranged according to the customer's level.

If customers have great purchase prospects in the near future, we will visit them more frequently. For potential customers who have no purchase demand at present, you can relax the frequency of visits, which can be two or three weeks, or you can visit again in a month or two.

4. Make good use of the "hit and run" tactics.

The "hit-and-run" strategy is a sales technique commonly used by Hara Yi, the god of Japanese marketing.

Every time he visits a customer, he is good at judging and controlling the visiting time. When he finds it impossible to visit, he will never be a "bad bench". He often tells customers that the next customer is waiting for me to visit, and even if the customer stays, he will leave in a hurry.

This will make the customer feel that his business must be very good, he has a strong sense of time, he will leave a good impression on the customer, which is better than the impatient customer urging you to leave, and at the same time, he will leave an opportunity for the next visit.

5. Choose "special period" to visit customers.

In the process of customer follow-up visit, we must have a clear purpose of visit, and the effect of choosing "special period" visit will be greatly enhanced.

6, take the initiative to contact customers

After sending the product information or email to customers, we should actively communicate with customers and ask them whether they have received our product information, whether they have received our email, what questions or needs they have for our products and what work they need to do.

On the one hand, it expresses our sincerity and service attitude, respects and attaches importance to customers, on the other hand, it is convenient to know the real needs of customers at any time, so as to prevent customers from contacting us without receiving information at some time.

7. Stick to communication.

Ensure communication and contact with important customers at least 1 times a week, which reflects our respect and attention to customers and reminds them of our existence. Once customers have real needs, they will think of us first.

8. Send messages to key customers every weekend.

Every Friday night, send greetings to all key customers one by one, and finally sign "(company) (employee name)." Send short messages with concise content, appropriately explain the advantages of the company's products and services, highlight the key points, and send short messages, especially indicating "Please call at any time if you have needs or problems". Don't mention specific product requirements, it will be snobbish and let customers rest on weekends.

9. Give the customer a definite time.

When customers make demands, they should give each other a definite time at the first time. If you can't specify the time on the spot, he must give clear feedback within the agreed time and clearly tell the customer, "I need to consult the boss about this problem you said; I will give you a definite answer before tomorrow morning! Such a reply will make customers very satisfied and win their understanding and support to the maximum extent.

10, actively communicate with customers and strengthen the return visit.

For our key customers, especially those who have signed the bill, we must learn to pay a return visit, actively communicate with customers, understand and find problems in advance, and solve problems before they accumulate, so as to win greater customer satisfaction.

How to follow up the intended customers when lending 2.

First of all, show our professionalism, explain and introduce our customers professionally with a warm and responsible attitude, so that customers can have a comprehensive understanding and cognition of our products and services. Make professional answers to customers' inquiries in a timely manner, without shirking or ice.

Keep in touch and communicate with customers through door-to-door visits, telephone calls, WeChat and emails. Be enthusiastic about customers, so that polite people can feel our enthusiasm and sincerity and let customers know our professionalism and attitude. However, customers should not feel that we are bothering them and cling to them desperately in order to achieve business. Doing so will introduce the comfort of customers, and will also introduce customers' disgust and leave us.

Give full consideration to customer service and consider the problem from the perspective of customer service. We must ensure our interests and the interests of customer service. Only win-win business will last long, and there will be opportunities for cooperation next time. We cooperate once and be friends for life.

How to follow up the intended customers when lending 3

1, take the initiative to contact customers.

The first principle of tracking customers is: initiative. It is far better to take the initiative than to wait passively. The advantage of this is that it can not only express your willingness to serve customers; It can also grasp the current situation and progress of customers in time, and understand the needs of customers at the first time, which plays a vital role in the achievement of business cooperation in the later period.

Many times customers are busy, so the information or products we sent are probably not checked. Taking the initiative to contact customers can reduce this kind of thing.

Therefore, when we send the company introduction and product information to our customers, don't forget to ask them if they have received the information. Have you received the mail? Have you read the message sent? Is there anything unclear? If you have any questions or needs about the products, you need our help.

This can avoid the problem that customers can't receive our information and contact us. Therefore, my friends, we should show the spirit of "cheekiness" when tracking customers, and don't be afraid to "harass" customers. Where can I get an order without "harassing" customers?

2. Adhere to communication.

In addition to actively contacting customers, we should also pay attention to the time and frequency of communication and insist on communication and contact.

In terms of time and frequency, Brother Quan suggested to ensure communication and contact with important customers at least once a week, including but not limited to: WeChat, QQ, SMS, email, telephone, etc. This aspect can reflect our respect and attention to customers; On the other hand, it also reminds customers not to forget us. This is the so-called "brush presence"!

It is inevitable that acquaintances will become a little strange if they don't contact for a long time, let alone sell them to customers like us. Therefore, on the basis of active contact, we must insist on contacting customers. Only in this way can customers really remember us!

3. Send messages to key customers every weekend.

In addition to communicating with customers at ordinary times, we can choose some key customers on Fridays and weekends and send greetings to them one by one. These so-called key customers include but are not limited to: customers who are about to sign the bill, customers with strong loan intentions, customers who need long-term follow-up, and so on.

The main points of sending information are:

★ Send them one by one, not in groups.

★ The signature is clear and clear: xx company xx (name)

★ The information content should be concise and not too utilitarian.

★ Special note: If you have any questions, please feel free to contact.

Customers have a weekend off, and the probability of checking emails and QQ is extremely low, so choose a good sending channel; Secondly, the readability of weekend information is generally low, so the content must not be too long, just emphasize the key points.

4. Answer the customer with a clear time point.

When tracking customers, we should also pay attention to efficiency When customers ask us for a solution, we should give them a definite time in time. Even if we can't determine the time on the spot, we should give them an approximate time range to reply to customers or help them solve problems within the prescribed scope.

The advantage of this is that customers will be more practical and more assured, and we can also get the understanding and support of customers; On the other hand, we also give ourselves a deadline, which is conducive to improving our work efficiency, urging us to solve intractable diseases for our customers and avoiding procrastination.

For example, "manager x, I'm sorry, I need to go back to the company to consult the leader on this issue." If it's convenient for you, shall I give you an answer tomorrow morning? "

Usually, customers will say yes. After that, you can reply to the customer according to the agreed time. Remember not to talk about a time casually, so as not to forget the appointed time and leave the impression that the customer has broken his word.

5. Strengthen customer return visits.

Whether communicating with customers, sending messages to customers or serving customers, don't forget to pay a return visit to customers. The advantage of this is that, on the one hand, you can get feedback from customers more directly and understand their needs and opinions; On the other hand, it is also convenient for us to understand our shortcomings and defects in our work, and urge us to improve in time and improve the quality of service.

For example, "Hello, Mr. X, this is xx from xx Company. I have helped you with loan services before. In order to provide you with better service and improve the service quality and level of our company, I want to call you back. Do you think it is convenient for you now? "

In general, because you have had contact with customers before, customers will not refuse you. At this time, you can safely call back. Don't forget to take notes or records during the return visit, and make a summary of the return visit after the return visit. If the customer was busy at that time, or there are other things that are not convenient for a return visit now, you may wish to arrange another return visit time with the customer.

6, grasp the degree of tracking and "harassment"

Generally speaking, constantly sending messages to customers will really make customers feel "harassed". At this time, you should grasp the tracking degree. In general, it is more appropriate to follow up once or twice a week. If there are special circumstances or emergencies, it is another matter to keep in touch frequently.

In addition, there is another situation where customers are more willing to accept "harassment".

That is, it can bring practical help to customers, or it can bring benefits or benefits to customers.

For example, what policies and regulations have been issued by the state and what changes have taken place? You can remind customers to pay attention; Or adjust the price and interest rate of the loan, so that customers can do it quickly; Or introduce a development trend of the loan industry next year, what changes the industry will usher in, and let customers make plans early. Generally, if it can bring tangible help to customers, customers are willing to listen.

7, don't show the desire to clinch a deal.

We do tracking to understand the needs of customers, solve problems for customers, and then achieve the purpose of cooperation. If you show strong utilitarianism when tracking customers at the beginning, customers will reject us, so when introducing companies or products to customers, don't show too urgent desire to clinch a deal, but step by step, let customers have confidence in us, and then find a suitable time to place an order!

Where can I find customer resources for loans?

Cooperative organizations, customer service groups and public resources.

Customer resources of loan business can be obtained from the following aspects:

1. Through their own customer base: For some loan companies, they can obtain loan customers from their own customer base. For example, banks can get loan customers from their own savings customers, and trust companies can get loan customers from their own investment customers.

2. Cooperative institutions: You can cooperate with other institutions to obtain loan customers from the customer groups of cooperative institutions. For example, you can cooperate with real estate agents to obtain loan customers from the intermediary's customer base.

3. Online channels: online channels can be used to obtain loan customers. For example, you can carry out loan business on the online platform and accept online applications.

4. Public resources: loan customers can be obtained from public resources. For example, we can get information about loan customers from government departments and industry associations.

Generally speaking, there is not a single channel to obtain loan customers. We can choose the appropriate channel to obtain customer resources according to the actual situation.

How to find the source of customers when lending.

1, maintain old customers, maintain the relationship with old customers through irregular return visits, and then make new customers through the introduction of old customers;

2. Expand your circle of friends through the introduction of friends;

3, self-promotion, go to some places with large traffic to send an advertisement;

4. According to Internet technology, join some communities and make some interested people in the community network.

Brief introduction of loan

In daily life, a loan means that a borrower applies for a certain amount of funds from a bank or other financial institution, and both parties agree on the repayment period and repayment principal and interest. For banks and other financial institutions, the more loans, the better for banks, which can greatly increase the interest income of banks and increase their own capital to some extent. But for the society, the more loans, the faster the market capital circulation and the faster the economic development. When faced with the problem of capital turnover, users still need to choose formal financial lending institutions, and fully consider the safety, liquidity and efficiency of funds.

The introduction of how to find customers for credit loans and how to find customers for loan officers ends here. I wonder if you have found the information you need?