Samsung deleted something in the background. The photo album of mobile phone does not display the pictures saved by other software (such as WeChat and Netease Cloud), but the files still exist.

1. Restart the phone and open the photo album to view.

2. Exit the album and re-enter the view.

3. Settings-Applications-Albums-Set as Default-Clear Default (Settings-Application Manager-All-Albums-Clear Default). )

4. If the photo album is stored in the memory card, please change it to another memory card.

5. Back up data (contacts, text messages, pictures, etc.). ) and restore the factory settings.

If the problem still exists, it is recommended to take the purchase invoice, maintenance card and mobile phone to the local after-sales service center for professional engineers to help test.