How to retrieve the password of China Railway 12306

First log in to the homepage of the 12306 website, click "Passenger Transport Service", and the website user login interface will pop up.

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Click the "Forgot username/password?" link under user registration to enter the username/password retrieval window

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There are two ways to retrieve your password. One is to "retrieve username/password based on email" to retrieve your password. The other is to "retrieve password based on password prompt questions and password prompt answers" to retrieve the password. Let’s first talk about retrieving the password by email. Enter the registered email address in the email, and then click the “Submit” button. The system will prompt that the password retrieval is successful. Let us log in to the email to check the email and reset the password.

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Open the mailbox, click to receive the email, click the reset password link in the email content, and enter the reset password window

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Enter the same password twice in the reset password window and click "OK" to complete the password setting. The password must be a combination of any two of six digits, uppercase letters, lowercase letters and symbols, such as A11111

Retrieve password based on password prompt question and password prompt answer

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Retrieve password based on password prompt question by entering the answer to the question entered during registration Verify user identity. First enter the password retrieval interface

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Enter the user name and password and click "Extract Questions". The system will call up the questions set when the user name was registered. After entering the correct answer, re-enter the password twice. Finally, enter the verification code and click "OK" to complete the password reset.

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After setting the new password, the system prompts "Password changed successfully", and then you can log in to the system with the new password.

Other methods

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You must use the mobile phone filled in by the handler when registering to call the 12306 customer service hotline, and the salesperson will record the information you provide The company name and ID number of the person in charge, please provide feedback after verification

Notes

The email password link can only be used to change the password once. If you still forget it after changing it You have to apply again

The email is valid for 24 hours, that is, you can reset the password within 24 hours after the application is successful. After the expiration, the password link will become invalid