What should I do if my mobile phone is inexplicably charged by Monternet?

If the mobile phone card is detained for no reason, you can unsubscribe through the mobile online business hall.

Step 1: Open the browser, search China Mobile official website, and click to enter China Mobile official website.

Step 2: After entering the business hall, you will see the login button at the top of the screen and click Login.

Step 3: After entering the login interface, click the SMS random code to log in. Enter the mobile phone number at this time, click "Click to get" below, wait for a few seconds, and the SMS verification code will be sent to the mobile phone. Enter the verification code, and then click Login.

Step 4: After successful login, automatically return to the initial interface. On the top left of the screen, you will see the Personal Center. Click on the Personal Center to enter the Personal Center.

Step 5: After entering the user center, in the middle position of the left row of the screen, you will see the business query in unsubscribe, and click the business query in unsubscribe.

Step 6: Enter the business query unsubscribe interface at this time, and click the positions marked in the four red boxes below to query the business. After the inquiry, all the services ordered on the mobile phone will appear. At this point, unsubscribe from some unused services that need to be charged, and click the unsubscribe button behind the service to unsubscribe.