Service hours of Jinan mayor's hotline

Jinan Mayor's Hotline has been integrated into 12345 Citizen Hotline, with a service time of 24 hours.

Jinan 12345 hotline is on duty 24 hours a day, and it accepts citizens' demands all day. 12345 The public service hotline was upgraded on September 26th, 2008 on the basis of the original mayor's public telephone, and 38 government public service hotlines including urban management, municipal administration, industry and commerce, and power supply were integrated. As a multi-functional public service hotline, it was officially opened, and at the same time it undertook the acceptance work of the provincial government service hotline in Shandong Province.

Jinan 12345 Acceptance Method:

For fixed and mobile phones in Jinan, dial 12345 directly (charged by local calls) and send a short message to106-3531-12345. For domestic calls outside Jinan, dial 0531-12345; Hong Kong, Macao and Taiwan provinces and overseas telephone +86-53 1- 12345.

Extended data

Jinan 12345 Hotline Acceptance Scope:

Natural persons, legal persons or other organizations can consult, ask for help, make suggestions, complain and report on matters related to social governance and public services within the administrative area of this Municipality through the 12345 citizen service hotline. Mainly includes:

1, government information and public service information consultation;

2 needs to be solved by state organs, departments or units;

3. Suggestions on the construction of economic, political, cultural, social and ecological civilization;

4. Complaints and reports on the honesty, diligence, work style, work quality and work efficiency of state organs, institutions, enterprises and their staff who undertake public service functions;

5. Other issues that need to be reflected.

Jinan Municipal People's Government-Brief Introduction of Hotline