Is it okay to deposit money into the Dongcheng system?

No.

I am a Dongcheng Hotel APP user. I spent 31,792 points between 2014 and 2020. When I logged in to the Dongcheng Hotel APP around July 29, 2019, I found that the points in my account were all normal. .

I have rarely logged in to the Dongcheng Hotel APP since then. When I logged in to the Dongcheng Hotel APP again recently, I found that 31,792 of my points were cleared on June 29, 2021.

Dongcheng Hotel: 1. Bullying the weak and changing the original points without authorization is an agreement with no expiration date;

2. Ignoring the user’s right to know, when the user’s mobile phone, etc. are clearly present, Under the contact information, there was no notification via text message, but it was said that in January 2021, there was a notification somewhere on its APP, which resulted in a large number of users who did not frequently use its APP being unable to learn about the points change regulations;

< p>3. When clearing points, users were not notified in advance before the points expired.

Appeal: My 31,792 points should be refunded with no expiration date.