Operation management personal work summary

Operation management personal work summary example

Time flies, and the hard work has come to an end. After this period of hard work, we are constantly growing. I have made more progress and need to seriously write a work summary for this. But I found that I didn’t know what to write. The following is a sample personal work summary of operation management that I collected for everyone. It is for reference only. You are welcome to read it.

Personal work summary of operation management 1

I took a production leave in the first half of 20xx and returned to work in July. Over the past six months, under the correct leadership of the company, I have followed the company's work spirit and work arrangements, adhering to the spirit of unity, cooperation, hard work and enterprising, working diligently and conscientiously, completing the work tasks well, and achieved certain work results. Contributed to the development of the company. The specific summary of personal work in 20xx is as follows:

1. Study hard and improve your own quality

20xx is a year of great changes in the company's development. The company's operation and management model , the operation system, various systems and work processes are gradually improved and improved, employees change their ideological concepts and enhance their enthusiasm for learning. In order to integrate into the company team faster and better and pave the way for future work, I stepped up my time to study, carefully studied and became familiar with the company's various rules, regulations and work processes; I also understood the company's corporate culture construction to improve my own quality. In actual work, I focus on work goals and tasks, follow the company's rules and regulations as criteria, strictly demand myself, and strive to complete various tasks faster and better.

2. Work hard and complete the project tasks

According to the sales time node progress of the Jinye City Meilin project, I participated in the seminars on the project demonstration area, sales center and model house Participated in the design communication meeting and plan design review meeting of the design department three times and formed meeting minutes; cooperated with the sales agency to formulate project demonstration area house viewing channel packaging suggestions, project demonstration area packaging suggestions, project hardcover room suggestions, and demonstration area guidance system Suggestions on layout plan and base production of project model size, and submit these suggestions to the headquarters. I perfected the first draft of sales questions, sales forms and sales site bill of materials. Responsible for participating in the management of the sales agency company, making preparations for the weekly sales meeting, and forming 21 meeting minutes; making preparations for the monthly marketing report meeting, and forming 5 meeting minutes; The work plan and completion status of the sales agency company should be checked one by one, and any problems should be reported in a timely manner to avoid disconnection in marketing work.

I participated in the tea garden project market consultant procurement review meeting and was responsible for the bid opening work of the review meeting; participated in the tea garden project product positioning plan symposium and formed the special meeting minutes; cooperated with the headquarters to inspect the Municipal Bureau Cuntan project land situation , collect land parcel pictures, market information, and project status information for the project feasibility study report. At the same time, I actively assisted the company in system construction, adjusted and modified the sales site management system, sales penalty management regulations, promotional product management system and other relevant systems, and followed the company's submission and system approval processes to ensure that the company's various management The system is more complete and complete.

3. Strengthen management and do a good job in the daily work of the department

In the daily work of the department, I participated in weekly department work meetings and completed 24 meeting minutes. Completed a total of 9 monthly work summary plans and quarterly work summary reports. Prepare departmental office supplies application plans and submit them to the General Department every month, and keep a work diary every day. Strengthen management during work, ensure that any work has a plan and a goal, inspect the issues involved in the department one by one in accordance with the requirements of comprehensive audit work, complete self-inspection and rectification instructions, write a comprehensive audit summary and submit it to the company .

4. Study hard and actively write various manuscripts

In order to understand the national and municipal real estate new policies, grasp the current situation of the city’s real estate, and analyze future development trends, I insist on regular inspections and study of the city’s high-end For real estate and finely decorated real estate, write inspection reports in a timely manner; after visiting the 20xx Autumn Real Estate Trade Fair, write a briefing on the real estate trade fair for everyone's communication and reference.

I actively participated in the expansion training organized by the company and more than a dozen trainings on gardening, landscape, computer operation, practical writing, door and window selection, work system, submission process, etc. to improve my work skills; I also discussed project sales at the company training meeting On-site packaging gave a lecture and submitted 2 articles to the company's bulletin board, namely "20xx Real Estate Autumn Fair Briefing" and "Tea Garden Project Market Consultant Procurement Review Meeting Briefing".

5. Insufficiencies

In the second half of 20xx, I worked hard and seriously. Although I completed various tasks according to the work plan and achieved certain results, there were still some shortcomings. , the main reason is that the continuity of the work plan is not enough, and the professional level of real estate marketing needs to be improved. These existing deficiencies need to be improved and improved in future work.

6. Work Plan for 20xx

In 20xx, I will clearly understand my work positioning and work goals, clarify my work ideas and concepts, inspire my work spirit, and muster my motivation for work. , to promote work speed and efficiency. It is necessary to strengthen the training and learning of marketing expertise, marketing management, customer management and other related knowledge, learn the working models and standards of benchmark companies in the industry, establish various work templates and apply them to actual work, and effectively improve the level of real estate sales planning and management A good sales agency, improve the department's daily work efficiency and work quality, and strive to achieve better results than in 20xx.

20xx has passed. Facing the new 20xx, I will work harder and diligently under the correct leadership of the company and with the support and cooperation of my colleagues to complete all tasks assigned by the company with quality and quantity. work hard, strive to achieve work results, and make due efforts and contributions to the rapid development of the company. Operation Management Personal Work Summary 2

Since 20xx, under the correct leadership of leaders at all levels and with the strong cooperation and support of various departments, the Operations Management Department has given full play to its department responsibilities and combined with the responsibility goals signed at the beginning of the year, Focusing on management key points, improving internal operations, preventing operational risks, and successfully completing various tasks such as counter business, important blank vouchers, fund clearing, cash supply, payment and settlement, etc. The relevant situation is as follows:

1. Work progress

(1) Strict management of important blank vouchers

In order to avoid errors in receiving important blank vouchers:

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First, based on the designed "Application Form for Receiving Important Blank Vouchers", the review of collection of important blank vouchers is strictly enforced. The collection outlets are required to not only carefully fill in the relevant matters in the application form, but also require the signature of the accounting supervisor and the person in charge of the unit. Stamp the business outlet's business seal.

Second, the purchase of various accounting vouchers for each business institution, the management of the accounting room and the issuance of important blank vouchers were completed, and no errors or accidents occurred during the work.

(2) Strengthen the management of counter business

In order to standardize counter business operations and prevent operational risks. In February, we conducted inspections on the operation of front-end business procedures, the implementation of authorization systems, password changes, seal storage, and the use of important blank vouchers. Through inspections, the business operations at the front desk were standardized and operational risks were prevented.

(3) Do a good job in cash allocation and ensure cash supply

In terms of cash management, we must follow the relevant regulations on cash management and continue to do a good job in cash management.

First, we must do a good job in cash plan management, reasonably assess the cash inventory of branches, and strictly implement the cash limit system on the premise of ensuring payment to prevent the backlog of excessive non-interest-bearing funds.

The second is to do a good job in internal approval of large-amount cash payments, continue to strictly implement the large-amount cash payment approval system, and improve the accuracy of the implementation of cash management policies.

The third is to strictly implement the inventory cash inspection system. All branches are required to strictly check the treasury checking system and inspect their treasury checking situation. Secondly, our department shall check the central cash inventory at least once a month, and adopt regular and irregular checking methods for the cash inventory of each branch. , to avoid excessive cash inventory and empty inventory.

The fourth is to make full use of sorting equipment to timely check the cash handed over by branches and business departments, improving the accuracy and safety of cash payments.

(4) Do a good job in bank-enterprise reconciliation management

In our work, our department always regards bank-enterprise reconciliation as a key task:

First, every month through the "issuance, withdrawal, confirmation" and other links to ensure that each branch implements the bank-enterprise reconciliation system to the letter;

Second, according to the person in charge of the public account provided by each branch Use the mobile phone number of the accountant to reconcile with the company by sending text messages or making phone calls, or designate a designated person to come to the company to reconcile the accounts to ensure the safety of the company's funds;

Third, the branches and sales departments will be responsible for the reconciliation on a monthly basis. Submit the recovered statements, check them one by one, calculate the reconciliation rate and reply rate, and incorporate the above two indicators into the performance appraisal. Through the above measures, the bank-enterprise reconciliation system has been fully, strictly and effectively implemented, thereby improving operational risk control capabilities. Operation Management Personal Work Summary 3

In the new year and a new starting point, the Operations Management Department will closely focus on the work goals of passenger throughput of 5.5 million and cargo and mail throughput of 105,000 tons, and clearly understand the situation. , clarify ideas, implement responsibilities, and solidly promote various operational guarantee work.

In view of the actual departmental functions and resource allocation of the Operations and Management Department, this year the department will integrate the "Three Thinking and Three Creation" activities into and throughout the daily work of our department, in "concept", "awareness", " We will work hard in four aspects: "capacity" and "results", and strive to successfully complete various tasks assigned by the airport.

1. Use the concept of “threading the needle” to build a platform to cultivate and establish two consciousnesses

The responsibilities of the Operations Management Department can be summarized as “coordination, coordination, supervision, and command”. The focus is on communication and coordination within and outside the sector. The key is the smooth and orderly operation of each department, thereby promoting the improvement of sector operation efficiency and service quality. To do these tasks well, we must sort out the relationships at all levels and carry out "peeling off cocoons" to connect and coordinate between various units in the sector, between functional departments of the government and units in the sector, and between sectors and other units. Together, we use the concept of "threading the needle and threading the thread" to coordinate and promote various operational support tasks from a global perspective.

First, we must firmly establish overall awareness. Look at the problem from the overall situation, think about the problem from the overall situation, serve the overall situation, and obey the overall situation. Actively strengthen cooperation and cooperation with various support units and on-site units, consider passengers, cargo owners and airlines in everything, always and everywhere, strengthen communication and coordination, cooperate closely, be proactive, and do their best to ensure operational support, so as to realize and implement the airport strategy Make plans for long-term development.

The second is to establish a sense of sincere service. It is to strive to be a good staff assistant to the leader on the basis of full investigation, take responsibility for the leader, share the leader's worries, and conscientiously perform the tasks assigned by the leader. Secondly, to serve all units and members within the sector, we must first upload and deliver all kinds of information. From clarifying the standards of high-quality services, requiring leading cadres to lead by example, focusing on employee training, caring about employees' daily lives, and formulating reasonable reward and punishment measures, we gradually cultivate and establish a good service awareness and strive to improve the overall service level and level; secondly, through Visits, surveys, writing articles and other ways and methods should be used to find problems that are easily overlooked and explore corresponding solutions; thirdly, introduce a supervision system to promptly collect the implementation status of various tasks assigned by the airport or the reasons for failure to be implemented by relevant units , and establish a tracking and spot inspection mechanism to supervise the implementation of rectification responsibilities, so that the safety protection of the sector can have tangible effects.

2. Try to implement performance appraisal to comprehensively improve the three abilities of department members

This year, our department will use performance appraisal as the starting point to continuously improve on the basis of summarizing past experience. Improve the work efficiency and work standards of cadres and employees, enhance the risk awareness and responsibility awareness of all employees, transform passive management into automatic and spontaneous management, and work hard to improve the three abilities of cadres and employees (systematic thinking ability, ability to explore and solve problems, and command and coordination ability) .

In terms of performance appraisal:

First, scientifically and rationally set assessment indicators.

The various indicators of assessment must be closely integrated with reality, be refined and quantified into daily work processes and work standards, highlight work priorities, and reasonably allocate assessment weights;

The second is to establish crisis management awareness and gradually integrate the crisis management concept and tools into daily work assurance, fully mobilize and explain the significance of performance appraisal, unify thinking, and avoid employee resistance;

The third is to establish a regular release and analysis system for performance information, collect it in a timely manner, and analyze it regularly Publish performance appraisal information, establish the performance concept of all personnel, and consolidate and strengthen the work foundation;

The fourth is to strictly implement the assessment, pass the annual performance appraisal and evaluation, connect the evaluation results with the management regulations of cadres and employees, implement and maintain The seriousness and continuity of assessment.

Taking performance appraisal as the starting point, we focus on promoting three capacity building:

First, systematic thinking ability, that is, insisting on being based on the whole, coordinating the overall situation, grasping the rules, and making decisions on the sector, Optimize and integrate the supervision and execution system, look beyond the sector, establish and improve the institutional system, and strive to make the sector operations present the best situation;

The second is to explore and solve problem capabilities, that is, in accordance with the "think three times, create three" The themed practical activities use the "Five Searches and Eight Questions" as the carrier to check for deficiencies against standards and deeply explore the problems existing in the safety services and operation guarantees of the sector. Based on the actual situation of the airport and the sector, make full use of various resources inside and outside the sector, Develop an implementation plan to solve the problem. At the same time, we must be good at collecting feedback from various units in the sector on the implementation plan, and modify and improve the relevant sector operation systems based on the feedback information so that they can serve the airport and sector more effectively. In addition, we must actively explore the department's efforts in the construction and development of service sectors. Difficulties existing in the development of the sector are collected, and demands for safety services and guarantees from airport functional departments and units within the sector are collected, and then the two aspects are combined to find institutional solutions to form a daily operation management mechanism for the department;

The third is command and coordination ability, that is, on the basis of summarizing past experience, we must coordinate and coordinate all aspects of command work, move safety gates forward, achieve risk warning and risk prevention, prevent wasting time on the battlefield, and improve the process of coordinated command work. and procedures are more reasonable.

3. Refining the process and focusing on training to achieve four improvements

The basic work to guide practice is regulations, procedures and systems. As a weak link, the infrastructure construction is still the key to the development of our department in 20xx. The focus of work:

First, we must continue to revise and improve procedures, take the 9000 annual review as an opportunity, and use process and program reengineering or improvement as a breakthrough to optimize and quantify the systems, work procedures, and operating procedures involved. , to refine safety responsibilities and target management into all aspects of daily work, and regularly carry out compliance revisions of the rules and regulations to adapt to changing emergencies and continuously improve the security system to achieve closed-loop management of safety work ;

The second is to focus on training, strengthen daily management and supervision, focus on detailed management and effective supervision of the whole process, standardize the training and assessment mechanism, highlight quantification on key performance and main tasks, and gradually realize assessment comprehensive, normalized and standardized.

With the purpose of pragmatic and refined management, and the goal of safety, smoothness and high quality, we strive to promote four results:

First, breakthroughs in operational management;

Second The first is that safety and security have improved;

The third is that overall planning is effective;

The fourth is that work efficiency has improved.

4. Do a solid job in party building and ideological and political work.

Make full use of the structural advantages of our department’s personnel, give full play to the characteristics of senior staff, rich experience, and wide coverage of party members to carry out party building and ideological and political work. Focusing closely on the central tasks of the branch, we strive to eliminate the "short-term thinking" of veteran comrades through equal emphasis on responsibilities and systems; through heart-to-heart talks and inspections, we strive to promote the change of concepts of veteran comrades; through the implementation of the party building responsibility system, we standardize all work of the branch and strictly enforce Party member education and management; through detailed assistance, we will further improve the training and inspection of party activists and strive to deliver fresh blood to the party organization; through moral construction first and supporting systems, we strive to maintain the integrity of party members and cadres. ;