What should I do if I can't log in to mobile banking?

Users may not be able to log in to mobile banking under the following circumstances.

1. The user changed the device for logging in to the mobile banking, but failed to contact and bind the original social security, which made it impossible to log in to the mobile banking successfully.

2. Forgot the login password of mobile banking. At this time, users need to bring valid identity documents, bank cards and mobile phones to the relevant outlets to modify the login password.

3. If the user's ID card information reserved in the bank is not updated in time, the mobile banking will not be able to log in.

4. It may be that the user entered the wrong password for many times, which caused the mobile banking to be locked. In this case, you need to go to the business outlet for unlocking procedures before you can log in again.

5. You cannot log in during the maintenance of the banking system. Users can wait a few hours or log in the next day.

Mobile banking can facilitate users to handle account management, transfer and remittance, payment business, credit card business, precious metals, fund business and other financial services on their mobile phones. You need to log in to mobile banking with your original mobile phone or go to the counter to unbind your original mobile phone before you can use mobile banking on your new mobile phone.

① The predecessor of rural credit cooperatives is rural credit cooperatives. According to the spirit of rural financial reform in the State Council in 2004, the credit cooperatives were reorganized on July 18, 2005 with the approval of China Banking Regulatory Commission. It is a joint-stock community local financial institution composed of farmers, rural industrial and commercial households, enterprise legal persons, other economic organizations and association employees.

(2) The Union implements democratic management and mainly provides financial services for agriculture, countryside and farmers. Rural credit cooperatives include banking department of rural credit cooperatives, credit department of rural credit cooperatives, training school of rural credit cooperatives in Zheng Tong and international finance department of rural credit cooperatives.

(3) Rural Credit Cooperatives Union implements a new corporate governance structure of "three meetings and one floor" (members' congress, board of directors, board of supervisors and management are directors of the union), and operates independently, at its own risk, with self-financing and self-discipline management.

④ The bank card of rural credit cooperatives is reminded by SMS: Bring my ID card and bank card to the counter of China Agricultural Bank Credit Cooperative. If a local credit cooperative opens telephone banking, it can also handle it by telephone, and call customer service to apply for opening SMS balance notice.

The short message service of the bank card of rural credit cooperatives is to prompt the account by short message, which is convenient for customers to grasp the change of account balance. The charging standard is 2 yuan/month for individual customers and 10 yuan/month for corporate customers.

Service customers apply on their own according to the situation, and it is not mandatory to open. If you don't need to use it after opening, customers can take their ID cards and bank cards to the counter of rural credit cooperatives or call the service hotline directly to cancel the service, and there is no charge for the next month.