How do I change my ticket?

There are two kinds of ticket change: change and transfer. Change of visa, also known as rescheduling, refers to the change made when the guest's itinerary remains unchanged and the carrier's airline remains unchanged. There are two kinds of changes: changes at the same level and upgrades.

The change of the same cabin refers to the change of the airline and the same cabin; Upgrade refers to the change of the same airline, but the discount of the changed cabin is higher than that of the original booking cabin.

Under normal circumstances, airlines that change to the same class will not charge a handling fee; Generally speaking, airlines will ask for the difference. Sign-off refers to the sign-off between different airlines.

There must be an agreement between the two airlines that sign and transfer air tickets. Ticket signing and transfer is only applicable to full-price ticket guests, and discount tickets cannot be signed and transferred. At present, domestic air tickets cannot be signed and transferred for personal reasons except airline reasons.

Tickets under 30% discount will not be changed or refunded in principle. Charge a discount of 40%- 10% according to the regulations. Full-price tickets or first-class tickets can be changed at will, as long as there are more tickets on the changed flight.

If you are not sure when to change your ticket, you can always keep it. If the ticket is higher than the current price, you have to make up the difference, and the airline holding the ticket is not allowed to make up the difference.

If it is because of the airline that needs to be changed, there is no restriction. In addition, some airlines also have corresponding regulations on changing their visas two hours before and after takeoff.

How to change my ticket?

First, change the visa through customer service phone.

1. No matter where you bought the ticket, you can call the airline's telephone customer service to apply for changing it unless it is specifically stated that it cannot be changed.

2. The specific telephone number can be inquired online or dialed 1 14.

3. Information to be provided includes: ticket number, ID number, flight itinerary, departure date and flight change date. Pay the change fee after providing it, and wait for the SMS after payment.

Second, the airport has changed.

1. If something happens at the airport temporarily, you can change your ticket directly at the airport. Find the counter according to the airport instructions.

2. Inform the flight information and change date after presenting the flight certificate, and pay the change fee.

Third, change the visa through the agent platform.

If you buy it on a third-party agent platform, you can change it on the platform or call the platform customer service phone to change it.

There are two kinds of ticket change: change and transfer. Change of visa, also known as rescheduling, refers to the change made when the guest's itinerary remains unchanged and the carrier's airline remains unchanged. There are two kinds of changes: changes at the same level and upgrades. The change of the same cabin refers to the change of the airline and the same cabin; Upgrade refers to the change of the same airline, but the discount of the changed cabin is higher than that of the original booking cabin. Under normal circumstances, there is no handling fee for airlines to change to the same cabin.

Generally speaking, airlines will ask for the difference. Sign-off refers to the sign-off between different airlines. Sign-in is only applicable to full-price ticket guests, and discount tickets cannot be signed-in. There must be an agreement between the two airlines to sign and transfer, and vice versa.

Basic flow of ticket exchange

Basic flow of ticket exchange

There are two kinds of ticket change, exchange and transfer. Change of visa, also known as rescheduling, refers to the change made when the guest's itinerary remains unchanged and the carrier's airline remains unchanged. Let me share with you the basic process of ticket change. Welcome to read and browse.

Air ticket change process

1, the first thing to be clear is whether to sign or change, and change is a general term for the above two. Change of flight refers to the different time signing of the original flight segment of the original issuing airline, that is, the flight of other airlines cannot be changed; Signing refers to transferring to another airline.

2. Generally, full-price tickets for economy class and above on domestic routes can be signed and modified, but they can be signed and modified for economy class with a discount of more than 60% to 9.5%, and they can't be signed and modified for tickets with a discount of less than 60%, and some special types of tickets can't even be refunded. You can see this information in the "endorsement" column in the upper left corner of the ticket.

3. Change: It can be changed through official agents. If the changed flight is not as low as the original flight, you must choose a higher flight. This is called "upgrading". You must make up the difference. If the cabin is the same, there is no charge. For example, a lower cabin can of course be changed to a lower cabin. At that time, the price difference will not be refunded, so generally no one will do this. After the change, the agent will put a special IATA change label on the ticket face and write the information of the change on it.

4. Sign and transfer: It can only be handled at the first ticket office directly under the airline or at the airline counter.

Some airlines can also sign and transfer discount tickets, but only once for free, and there is a charge for signing and transferring again, such as Shandong Airlines.

6. The agent will tell you the special signing rules when issuing the ticket, or print it in the "endorsement" column of the ticket.

7. There is no special requirement to help others change their air tickets, as long as you have an air ticket. There are also some strict agents who require you to have a passenger's ID card or even a power of attorney, but this is rare.

8. Tell you a trick: If you miss the plane, you can only get back 50% of the ticket price if you want to refund it, but you can change it to any time in a year, so there is no charge for missing the plane. However, if you want to refund the ticket after the change, it will be handled as the original missed flight.

9. The transfer of international flights depends on the fare you use. Generally, there is a charge for using the special ticket, and it will also be printed in the endorsement column or fare calculation column of the ticket, but they are all English abbreviations. Please consult the original ticketing agent for relevant information.

It seems that the process of changing the ticket is introduced in detail, which is obviously much more complicated than changing the train ticket, but friends who have operated it once are familiar with this process.

return a ticket

General refund provisions

Passengers who can't make it after purchasing tickets can apply for a refund at the ticket office. When returning a ticket, in addition to the valid ticket, you must provide your valid identity certificate.

No discount ticket refund:

If a refund is requested 24 hours before the scheduled departure time of the flight, the refund fee charged shall be determined by the airline itself, but the maximum refund fee shall not exceed10% of the ticket price; Refund tickets within 24 hours and 2 hours before the scheduled departure time of the flight will be charged a refund fee of 10% of the passenger fare; Refund the ticket within 2 hours after the flight leaves the station, and charge a refund fee of 20% of the passenger fare; Refund of tickets after the scheduled flight departure time will be treated as missed flight, and a refund fee of 50% of the passenger fare will be charged.

Refund can only be refunded at the place where the ticket is issued. If the ticket is not purchased by the ticket office, the ticket office can only help the guest cancel the seat, and write on the last page of the ticket that the guest applied for a refund on X, X, X, X, and X, and affix the official seal. If there is an official seal of flight delay on the back of the ticket, it will be refunded free of charge.

If you enter the wrong name, it is a homophonic error, and the other time and flight segment remain the same, you can apply to the airline for a full refund, and attach a new ticket blank to the refund, indicating the homophonic error and applying for a full refund.

Bad ticket name:

1. This ticket is for passengers' own use only. Once the ticket is issued, it cannot be changed to another name or transferred to others. So if the passenger's name is booked wrong, he can only refund the ticket and book it again. But the specific regulations of different airlines are different. If you find the name on the ticket is wrong, you should contact the ticket office immediately. Few airlines can replace mistakes with the same sound and different words in the limited time before take-off.

2. If the certificate number on the ticket is wrong, you can call the booking agent to change it before the flight takes off, so as not to delay the flight.

If the ticket is not refundable:

1. The special fares offered by airlines are low, but there are many restrictions on the policies of returning, changing and signing.

2. If the use order of round-trip tickets is reversed, the original one-way ticket cannot be refunded.

3. Tickets that have expired cannot be refunded.

Extension: children's air ticket regulations

Babies under the age of two buy baby tickets at 10% of the adult fare; Children over two years old but under 12 years old buy children tickets at 50% of the adult fare. When purchasing children's tickets, you should provide valid proof of the birth date of children and babies, such as birth certificate and household registration book.

Provisions on air tickets for children aged 2- 12: children aged 2- 12 shall be subject to the departure date; Domestic air tickets are purchased for children at 50% of the full adult fare of the same flight, free of airport construction fee, plus 50% fuel surcharge, and provide seats; Children who take international air tickets accompanied by adults can enjoy 75% of the adult sales price, and individual airlines are slightly different on individual routes. Airport construction fee is exempted, and other taxes and fees are subject to airline regulations. Unaccompanied children need to buy adult tickets and handle them at the airline counter.

Tickets must be bundled with adult tickets.

Generally speaking, babies and children must be accompanied by adults when flying. When buying baby tickets and children tickets, you need to bind their information with adult tickets. According to the regulations, infants under the age of two buy baby tickets at 10% of the adult fare, free of airport construction fees and fuel taxes, but no seats are provided. When each adult passenger carries more than one baby, more than one person must buy a child ticket. Under normal circumstances, strollers can't be brought into the cabin and can only be checked. Children who have reached the age of two but are under the age of 12 will pay 50% of the fare of ordinary adults on the same flight, free of airport construction fees, with fuel tax halved and seats provided.

It should be noted that when purchasing baby air tickets and children air tickets, valid certificates such as birth certificate, household registration book and ID card should be presented. The date of birth of the child should be provided. Baby tickets and children tickets can be refunded and changed free of charge.

Baby tickets are limited per class 18.

Some parents are not used to buying baby tickets and children tickets in advance, and unilaterally think that they can "make up the tickets" at the airport, but it is not safe to do so. Taking the baby ticket as an example, the airline reminds parents that although the baby's flight is not affected by the seat, according to the regulations, a single flight is allowed to carry at most 18 babies, and it is also the best choice to purchase tickets in advance.

Children can't return, sign special adult tickets.

Because some domestic air tickets often have a "cabbage price" of 20% to 30%, a 50% discount on children's air tickets may be more expensive than adult air tickets. In response, major airlines have liberalized their policies and allowed children to buy adult cabins with lower discounts. The airline said that children who buy adult air tickets can still enjoy the preferential treatment of airport construction fee exemption and fuel tax reduction by half, but there will be restrictions on returning and changing their tickets. If children buy special adult tickets, they need to follow the corresponding refund and change regulations for the adult tickets they have purchased.

Can I change my ticket? How to change the visa?

Tickets can be changed, but in principle, tickets with a discount of less than 30% will not be changed or refunded, and corresponding handling fees will be charged according to regulations. Full-price tickets or first-class tickets can be changed at will, as long as there are more tickets on the changed flight.

There are two kinds of ticket change: change and transfer.

Change, also known as rescheduling, refers to the change made under the condition that the guest's itinerary remains unchanged and the carrier's airline remains unchanged. There are two kinds of changes: changes at the same level and upgrades. The change of the same cabin refers to the change of the airline and the same cabin; Upgrade refers to the change of the same airline, but the discount of the changed cabin is higher than that of the original booking cabin. Under normal circumstances, airlines that change to the same class will not charge a handling fee; Generally speaking, airlines will ask for the difference.

Sign-off refers to the sign-off between different airlines. Sign-in is only applicable to full-price ticket guests, and discount tickets cannot be signed-in. There must be an agreement between the two airlines to sign and transfer, and vice versa.