Joke Collection Website - Blessing messages - The customer defaulted on the final payment. How can I recover the arrears? Can you give me some advice? Is it too difficult?
The customer defaulted on the final payment. How can I recover the arrears? Can you give me some advice? Is it too difficult?
1. If there is a sales contract, the creditor has evidence to prove that there is a legal relationship with the customer company such as sales or supply. If there is no sales contract, customers' orders, creditors' invoices and other evidence can also prove the existence of the factual sales contract relationship.
2. If there is a written receipt, then the creditor has evidence to prove the actual number of transactions. Only by signing the receipt or combining the sales contract can the actual amount payable be further proved.
If there is no receipt, but there is a reconciliation letter, it can also prove the amount of payment payable.
3. If the creditor company has provided the customer company with the VAT invoice, and the customer company has signed or certified the deduction, then the creditor company can provide the VAT invoice as reinforcing evidence to increase the confidence in winning the case.
4. The limitation of action for payment disputes is 2 years. If you file a lawsuit beyond the limitation of action, once the client company raises an objection to the limitation of action, your company will lose the right to win the case. Therefore, the creditor must first confirm whether there is evidence to prove that the creditor and the client company have agreed on the payment term. If there is no agreement, it is generally considered to be cash on delivery according to trading habits, then the limitation of action starts from the date of signing the goods. If there is an agreement, the limitation of action shall be calculated from the date when the agreed payment period expires.
Second, what should I do if the customer defaults on the payment?
1. We should use "the first move is the strongest" to make a dunning.
2 1 century today, we should pay attention to speed in doing things, and speed is the key factor of success or failure. The payee should also start collecting money first, and arrive first. Because customers' funds are always limited, we must recover the payment before our competitors.
2. Urge the payment to be "quick and clever"
Collection is a number game, and the payee should know the amount of accounts receivable at different stages. The calculation of accounts receivable is not only fast but also accurate. Only in this way can we win time, win the trust of customers and recover the payment smoothly.
3. "Prepare change" for collection.
Sometimes, the number of accounts receivable is not thousands or tens of thousands, but zero and whole. For example, accounts receivable are 3280 yuan. If the customer pays 3300 yuan, it must be returned to the customer 20 yuan. This requires ready change at any time, and don't let customers find reasons to delay payment.
4. The quantity of accounts receivable must be correct. The payee must be clear about the amount of accounts receivable and the collection must be correct. If the amount of accounts receivable does not match the amount of accounts payable by the other party, it will be less received and cause losses to the company; Overpayment will affect your image in the eyes of customers. Therefore, the collection amount must be accurate.
5. Collection and payment shall be handled according to regulations.
When collecting money, it must be carried out in accordance with the company's regulations, and it is absolutely impossible to extend the time for customers without permission.
The above is the introduction of how to deal with customers' arrears in payment. If the customer maliciously defaults on the payment, he can send a creditor's right entrustment to Cuitianxia, a technical service platform for collecting the arrears. The platform provides services such as collection of property fees, overdue collection of online loans and small loans, and collection of corporate accounts, so as to legally clean up creditor's rights and debts for creditors and creditor enterprises and solve the problem of debt recovery.
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