One yuan ticket for Tongcheng travel website

With your ID card, you can pick up tickets at any train ticket sales point, train station ticket window and self-service ticket machine in China.

After booking tickets online, passengers can pick up tickets at any train ticket sales point, train station ticket window and self-service ticket pick-up machine in China with their ID cards. It is free to pick up tickets at any self-service ticket machine in the country, and it is also free to pick up tickets at the ticket window of the railway station in the city where the departure station is located. 5 yuan/Zhang's handling fee is charged at different railway stations, and 5 yuan/Zhang's handling fee is charged at all domestic railway ticket sales outlets.

Tickets that can be used instead of ID cards include: temporary id card, passport, household registration book, driver's license, Hong Kong and Macao pass, Taiwan pass, military-related documents, etc.

Temporary identification can be handled at the nearest public security bureau or railway station police station, as long as the passenger provides the ID number and name. The temporary identity certificate shall be stamped with the seal of the Public Security Bureau and valid for 15 days. It can be used to buy tickets, collect tickets and take a bus.

2. Refund of part-time travel tickets

Click to enter Tongcheng official website-click My-Select All Orders in the lower right corner-and the detailed information of all purchased orders will be displayed in the interface.

Select the item to be refunded, and then the option under Cancel Order Refund appears. Click this option to confirm the completion, and the money will be returned to the account within 3-5 working days.

3. There is no SMS notification for the same ticket purchase.

There is a phone call for you, which will remind you of the order and the usual advertisement.

4. Tickets for the same trip

Answer: When buying a ticket, you can check the postal invoice and fill in the information as required. If you forget to check, call the website customer service and tell them that you need the reimbursement voucher, and then mail it. PS: The payment methods of insurance invoices that need to be paid on demand are as follows:

1. If you need an insurance invoice, please check it when booking by mail, and provide information such as address, recipient and postcode according to the online prompts, and it will be delivered by EMS the next day after the train leaves. 2. If you miss the invoice when booking, please call Tongcheng to provide mailing information, and the customer service staff will mail it separately. However, there is a charge for mailing. Please provide the train number, date and contact person. Please tell me your mobile phone number, postal code and address so that you can send it as soon as possible. When you mail it, you will send it.

You can also call Tongcheng's customer service to ask for an invoice.

5. Can the ticket voucher for the same journey be reimbursed?

I bought an e-ticket on Tongcheng Travel Network. The ticket will be issued immediately after the payment is successful. Just go to the corresponding airline counter at the airport 90 minutes in advance on the flight day and change your boarding pass according to the documents filled in when booking. If you need to travel to travel itinerary on business (reimbursement voucher), you can check it when you place an order and mail it the next day after you leave. The insurance invoice will be mailed together with the travel itinerary at the expense of 20 yuan.

: 6. SMS notification of ticket purchase in the same trip

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From 1 1 to 6: 00 a.m., online ticketing will stop until after 6: 00 a.m., which means tickets can only be issued after 6: 00 a.m. Electronic ticket service in the same city generally needs to be paid in advance. Place an order, pay, wait for the ticket, receive the SMS, check the e-ticket, and book the ticket successfully. As long as you watch the time, you'd better make an appointment early.

7. Ticket purchasing process for the same journey

Tickets bought by Tongcheng 12306 are of course invisible. The website 12306 and Tongcheng are not the same system, so the ticket you bought on the website 12306 is invisible to Tongcheng. But buying tickets for the same train can generally be seen on the website of 12306, because buying tickets for the same train has to go through the website of 12306, and you can also buy tickets on the website of 12306.

8. Can I send it again after deleting the ticketing message of the same trip?

Hello! Generally, a ticket purchase SMS will be sent within 30 minutes after the payment is successful.

9. Is it safe to buy tickets on the same trip?

12306 is basically the same as the same fare. They are all regular fares booked by 12306, but you will be charged a certain fee for buying the same train ticket, which is an extra fee. But if you buy tickets at 12306, there will be so many tickets and there will be no extra charge. So, in this case, the same journey ticket plus cost is an L.

The first reason is that the train ticket was bought at the wrong time. For example, we all know that the ticket issuing time of official website 12306 is from 6: 00 to 23: 30 every morning. During this period, when people buy tickets, they will receive feedback from the system in time. In other words, after you pay successfully, you can basically be sure that you have bought it. But if you buy a train ticket between 23: 30 and 6: 00 on WeChat, under normal circumstances, the ticket will be issued after you pay, because 12306 official website does not handle this order.

The second reason is the period when ticket grabbing is very serious, such as Spring Festival travel rush and National Day. At this time, I paid the train ticket on WeChat, but it kept showing that the ticket was being issued. If the ticket is purchased at normal time, it may be because the official website server of 12306 is slow.

10. Booking on the same journey was successful without payment.

There are two situations.

1. If you haven't picked up the ticket and the departure time is more than 3 hours, please click on my order and log in to apply for a refund.

2. If the ticket has been picked up, or the departure time is less than 3 hours, you need to bring the original valid certificate of the passenger and the train ticket, and go to the train station refund window to refund the ticket before the departure.

Refusing tickets is a common occurrence in our life, such as returning movie tickets and train tickets. For various reasons, we can't use this ticket, so we can return it to the original conductor, who may charge a certain percentage of the handling fee. Refund must be completed within the validity period of the ticket.

Extended data

1. Return

If the airline or passengers fail to complete part or all of the voyage within the validity period of the ticket, they may request a refund within the validity period of the ticket. Passengers should show the flight coupon and part of the passenger coupon ticket or the unused part of the ticket.

Refund of domestic flights can only be handled at the airline ticket office or its sales agent at the place of ticketing, departure and travel termination. Tickets can only be returned to the passenger himself or the payer of the ticket. Refund of international flights should be handled at the original place of purchase or other places recognized by the airline, and the laws and other regulations of the country where the original place of purchase and the refund place are located should be observed.

Passengers who voluntarily refund their tickets should provide their valid identity documents in addition to valid tickets. Disabled revolutionary soldiers and American police officers who are disabled on duty ask for a refund, which is free. Passengers holding baby tickets are exempt from refund fees. Passengers who request a refund with irregular tickets should go through the refund procedures at the original place of purchase within the validity period of the tickets. Passengers automatically terminate their trip at the stop of the flight, and the fare of the unused segment of the flight will not be refunded.

If the flight is cancelled, advanced, delayed, the voyage is changed or the original seat cannot be provided due to airline reasons, the originating station shall refund all the tickets, and the unused flight segments will be refunded after stopping, and no refund fee will be charged.

Passengers who request a refund due to illness (including the entourage of sick passengers) need to provide proof from the medical unit. All air tickets are refunded at the place of origin, and unused flight tickets are refunded at the stop. There is no refund fee.

E-ticket refund, vouchers and e-ticket refund procedures in travel itinerary.

Ticket refund fee: the regulations of each airline are different. It is recommended to consult the airline according to the actual situation! The normal regulations of civil aviation are: 5% before the planned flight departure time is 24 hours (inclusive), 10% before the planned flight departure time is 24 hours to 2 hours (inclusive), 20% within 2 hours and 50% after the planned flight departure time.

2. Refund of train tickets

Provisions are as follows:

Section 12 Refund

Forty-eighth passengers who request a refund shall be charged a refund fee in accordance with the following provisions:

1. Refunds can be made within 2 hours after departure from the departure station under special circumstances. Group passengers should check in 48 hours before driving.

2. When returning the connecting ticket and the round-trip ticket at the ticket issuing place.

5. Platform tickets are non-refundable. The methods for refunding suburban tickets, fixed tickets and fixed tickets shall be determined by railway transport enterprises. When necessary, the railway transport enterprise may temporarily adjust the refund method.

Article 49 The following provisions shall apply to the passenger's liability for refund of the ticket to the carrier, and no refund fee shall be charged:

1. At the departure station, all tickets can be refunded.

2. At the midway station, refund the difference between the received fare and the interval fare. When the mileage is less than the minimum mileage, all fares will be refunded.

3. When arriving at the station, refund the difference between the collected fare and the used part of the fare. The minimum mileage of the unused part is calculated according to the minimum mileage.

4. The air-conditioned train can run, and if it cannot be maintained due to the failure of air-conditioning equipment, the air-conditioning fee of the unused section will be refunded.

Article 50 If a passenger requests a refund when the line is interrupted, the originating station will refund all the fares (including those returned from the interrupted transportation station), and the midway station will refund the difference between the received fares and the interval fares. There is no refund fee, but the fare increase and the tickets used in front of the station are not refundable. If the line interruption is the responsibility of the carrier, it shall be handled in accordance with Article 49 of these Provisions.

3. Refund of movie tickets

Movie tickets are not refundable, which has almost become a universal rule in cinemas. Some well-known cinemas have found that most of them will indicate similar tips in the ticket window, or the rolling screen in the ticket hall, or on the movie tickets, telling consumers that the movie tickets are non-refundable after being sold. Now movie tickets are all issued by computers. Once sent, it cannot be returned. There are also some cinemas that don't indicate such a notice on the ticket office and movie tickets, but these cinemas also say that this regulation has been implemented for many years and everyone knows it. Some insiders even said that this rule is normal. Everyone wants to buy it. If they want to retire, they won't be confused.