How to improve the satisfaction of taxpayers

Implement online taxation, add a tax service window in the tax service hall, simplify the workflow, and maximize the convenience of taxpayers' tax service;

Strengthen the professional ethics education of tax personnel, advocate civilized tax payment, strive to improve the quality of tax payment services, and prohibit rude language behaviors that make things difficult for taxpayers and do not respect taxpayers;

Conscientiously implement the taxpayer visit system, strengthen the communication between the two sides, do a good job in policy transmission and tax law publicity, and build a harmonious relationship between tax collection and payment;

Through various channels, such as window consultation, telephone consultation, administrator account opening, distribution of publicity materials, bulletin boards, etc. Open the tax policy to taxpayers, ensure that the tax policy is communicated to taxpayers as soon as possible, and meet the needs of taxpayers at different levels for tax-related information.