How does China Southern Airlines upgrade its cabin?

1. When checking in, ask if there is any spare space at the counter of China Southern Airlines. If yes, you can ask the counter staff to upgrade and make up the difference yourself. If you are a member of China Southern Airlines and the mileage is sufficient, you can use the mileage to deduct the difference.

2. If you need to upgrade after boarding the plane, you need to ask the flight attendant if there is any spare space. If there is, you can upgrade.

3. Upgrade at the boarding gate. In order to make full use of the remaining seats in the two cabins, China Southern Airlines Line E launched an upgrade product at the boarding gate. The target customers are Pearl members who haven't bought two cabin tickets in the past two years. Eligible passengers can receive the upgrade invitation information 90-60 minutes before the flight takes off, and there are seats available in business class. Passengers can complete the payment according to the prompt before upgrading.

Extended data

Recently, the first-class passenger load factor of domestic flights is generally poor. In order to increase revenue, many airlines have launched "upgrade" service. Passengers who buy economy class tickets can enter first class by paying only a few hundred yuan.

However, passengers find that after choosing "upgrade", the services they enjoy, such as meals and drinks, air miles and free baggage sharing, are still provided according to economy class standards, which makes them full of expectations for "first class trip", and some of them are "not worthy of the name".

Last week, when Mr. Chen took a flight from China Eastern Airlines to Hefei, he saw that there were only four passengers in the eight-seat first class. Before take-off, the flight attendants told economy class passengers that they could upgrade to first class by paying 300 yuan.

"A friend of mine has never been in first class, so he is very excited, so he spent money to buy a box seat and VIP treatment, so he can lie flat at 180 degrees." Mr. Chen told reporters that the full price of economy class from Shanghai to Hefei is 490 yuan, the first class is 1.08 yuan, and the difference in the middle is 590 yuan, so my friend spent 300 yuan to upgrade, which actually saved a lot of money.

Coincidentally, Mr. Lu, a citizen, also experienced an "upgrade" a few days ago, but he was dissatisfied that many services he enjoyed were still treated as economy class, even though he spent the "upgrade fee" in 600 yuan. ?

"When the stewardess distributed the meal, the first-class passengers next to him ate steak, but I got the standard beef fried noodles in economy class. I asked the stewardess why, and she replied,' You were upgraded temporarily, so we didn't prepare so many first-class meals in advance, so I'm sorry'. "

In addition, on the third day after the flight took off, Mr. Lu received a text message and found that after the "upgrade", the airline still accumulated air miles for him according to the standard of economy class.

In order to increase revenue and improve the first-class passenger load factor, China Eastern Airlines, Air China, Jixiang and other airlines have launched paid upgrade services. The difference is that China Eastern Airlines upgrades the cabin for passengers on board, and sets the charging standard according to the flight mileage. Passengers above M cabin can handle it (4.5% discount for economy class), and the charging standard for passengers with different discounts is the same;

Auspicious is also handled on the plane, but passengers must first make up the ticket for the full-price ticket of economy class, and then pay 50% of the full-price ticket of economy class to upgrade to first class.

It should be reminded that the flight attendants will only provide meals for the passengers in the "ascending cabin" if there is food left in the first class, otherwise they will be provided according to the economy class standard. In addition, because the upgrade is handled temporarily on the plane, first-class passengers can enjoy priority boarding, 200% air mileage, double free baggage share and so on. It is difficult for paid upgrade passengers to enjoy it. ?

According to the regulations of Air China, the paid upgrade is limited to the ground counter, and the upgrade price for the flight segment below 800 kilometers is 390 yuan; For flights over 800 kilometers, the upgrade price is 780 yuan. After the upgrade, on-board meals, air miles, etc. It is provided according to the standard of first class, but the restriction is that only passengers who buy more than 20% discount tickets in economy class can apply for paid upgrade.

People in the civil aviation industry said that airlines introduced "upgrade" and "paid upgrade", largely because of the decrease of high-end passengers, while first class was often dissatisfied. Since the beginning of this year, the passenger load factor of domestic flights in first class and business class has generally dropped by about 20%, which has seriously affected the income of airlines. ?

"The charging standard for upgrading is generally lower than the actual sales price of first-class air tickets. Airlines hope to attract more economy class passengers to experience the facilities and services of first class through this move, and increase their income while improving the load factor of first class. "

However, many netizens and passengers have reported that they are not interested in "aircraft upgrade cabin". Some netizens said: "I spent hundreds of dollars flying first class, but I still ate chicken rice and beef noodles." People on the side probably looked at me with the eyes of nouveau riche. I can't stand this' grievance'. "

Some netizens said that the cabin of the plane is very similar to the sleeper on the train in form, but the seats are slightly spacious, and other aspects are similar to the original. "If the first-class passengers are not satisfied, the airline may wish to be generous and provide free upgrade service for gold card passengers or full-price passengers in economy class. This will not only prevent waste of resources, but also really please passengers and cultivate the loyalty of frequent travelers. "

Reference: People's Network? After the upgrade, it is difficult for catering to enjoy the same standards.

Baidu encyclopedia? china southern airlines company limited