10 annual summary report on anti-fraud work.

# Report # Introduction By summarizing the report, we can know the achievements and mistakes of past work and their causes, learn lessons and guide future work, so as to make fewer mistakes and achieve greater achievements in the future. The following is the annual summary report of anti-fraud work, welcome to read!

1. Annual summary report on anti-fraud work

With the rapid development of China's finance, telecommunications and Internet, fraud crimes committed with the help of mobile phones, fixed telephones, networks and other communication technologies and online banking technologies are on the rise. The contents of telecom fraud information and fraudulent telephone calls are varied, and all kinds of deception are very confusing. The cheating rate of urban and rural residents has soared, and telecom fraud has become a prominent problem affecting social order. Facing the current high incidence of telecom fraud, xx Sub-branch of Harbin Rural Commercial Bank has built a strict telecom fraud protection network through publicity and education, detailed procedures, cooperation between banks and police, and exposed the true face of telecom fraud.

First, strengthen the awareness education to prevent telecom fraud.

Xx Sub-branch reminds customers of telecom fraud prevention on indoor and outdoor electronic screens, and reminds customers of telecom fraud risks through self-service machine screens, reminding customers to operate cautiously, etc. And publicize the common sense of telecom fraud and interpret telecom fraud.

Second, strictly control the capital flow of counter customers.

The bank counter is the last pass for customers' capital outflow, and it has become the key link to intercept telecom fraud. Xx Sub-branch ensures the safety of customers' funds by refining the standardization and implementation of counter processes. According to the standard process of "three questions, two readings and one check", remind every individual remittance customer to guard against telecom fraud; Guide customers to read the Notes on Preventing Telecommunication Fraud carefully, and remind them to prevent telecommunication fraud risks again by signing for confirmation; For customers who newly open online banking and mobile banking services, verify whether the bound mobile phone number is owned by the customer himself to prevent it from being used by criminals; Take advantage of the opportunity of the elderly to deposit and withdraw money, and focus on strengthening the publicity of the common sense of preventing telecom fraud for the elderly; Focus on customers who handle business while calling, look flustered, and are vague about the purpose of remittance and payee information.

Third, increase the patrol and blocking of self-service areas.

At present, using self-service machines to transfer money has become an important way for criminals to cheat. In order to improve the interception ability of telecom fraud cases in the self-service area, the lobby manager of xx Branch and the security guards of outlets intensified their inspections of the self-service area, strictly implemented the "one question, two readings and three reminders", and made every effort to prevent telecom fraud cases involving ATM transfers. ("one question" is to ask the customer what business the ATM machine handles; "Second look" is to see whether the customer's attitude is reasonable, whether to operate while answering the phone, or to operate while reading small notes and mobile phone text messages; The "three reminders" are to remind customers to be deceived carefully, to remind customers to verify the corresponding remittance contents with their family members or acquaintances, and to remind them to transfer money and remit money after confirmation. )

In the next work, our sub-branch will intensify the propaganda to prevent telecom fraud, improve depositors' anti-fraud awareness of telecom fraud, and do our best for depositors' property safety.

2. Annual summary report on anti-fraud work

In recent years, there are various cases of college students' campus fraud, and the case value keeps rising. Some lawless elements take advantage of students' inexperience and poor awareness of safety precautions to sneak into the campus to defraud money. In order to help students improve their knowledge of fraud, enhance their awareness of risk prevention of campus fraud, especially online fraud, earnestly safeguard their legitimate rights and interests, and ensure the safety of their personal property, our college has formulated the following measures: 1, implement the responsibility mechanism and improve the work plan.

Adhering to the principle of top-down, our institute held a special meeting and set up a leading group. According to the relevant policy requirements, combined with the actual situation of our hospital, all departments closely cooperate, implement the division of labor, carry out publicity and education activities in the whole hospital, further strengthen students' anti-fraud education, and prevent online fraud and pyramid schemes, mainly from three aspects: class, network and home school.

2. Full coverage of class publicity

Counselors carry out publicity and education activities in the class; Create a class meeting with the theme of "anti-fraud" to guide students' thoughts positively and enhance their awareness of prevention; Organize classes to hold "anti-fraud" group day activities, summarize fraud routines through case sharing, and prevent accidents in time; Invite relevant personnel to enter the school, hold "anti-fraud" lectures for all students, popularize leading knowledge and teach preventive methods.

3. Full coverage of online publicity

Make use of the existing resources of the college, widely disseminate relevant prevention knowledge, guide students to actively participate in relevant online activities, and create a positive online environment. Relying on the online publicity channel of the college, we will set up a column to promote the knowledge of "fraud prevention" and widely disseminate relevant cases, various fraud prevention measures, major social events and other information to the whole hospital; Guide students to pay attention to official anti-fraud WeChat accounts such as "Nanchang Honggutan Public Security Anti-fraud Pioneer" and provide them with direct communication and feedback channels; Carry out online "anti-fraud" knowledge contest and call on students to actively participate; During the National Cyber Security Publicity Week, we will carry out activities related to purifying cyberspace and actively respond to the call of the country.

4. Full coverage of home-school publicity

Distribute "Anti-fraud Instructions" to all students, guide students to establish correct concepts, educate students to consciously resist pyramid schemes, stay away from pyramid schemes, and purify campus culture; Encourage students to popularize anti-fraud knowledge to family and friends, master the necessary preventive skills, and effectively build a strong ideological defense line; Organize students to volunteer to participate in the seventh national census, participate in community service, and synchronize anti-fraud publicity and prevention work.

5, implementation, slightly effective.

According to the above measures, the college has carried out targeted safety education, enhanced and improved students' awareness and ability to prevent all kinds of fraud and avoid the risk of online loans, and achieved certain results, helping college students to carry out safety and stability work.

3. Annual summary report on anti-fraud work

According to the deployment of the office of the State Council Joint Conference on Combating and Governing New Crimes of Telecommunication Network, our branch immediately organized all staff to carry out centralized publicity work on combating and governing new crimes of telecommunication network. Conscientiously implement the determination to crack down on telecommunication network crimes, improve customers' anti-fraud awareness and ability to identify fraud, take effective measures, vigorously publicize the harm of telecommunication network fraud to the financial system and citizens' personal and property safety, earnestly strengthen coordination with public security organs to crack down on telecommunication network fraud publicity activities, and solidly carry out publicity activities to prevent telecommunication network fraud. First, raise awareness and enhance awareness of prevention.

In recent years, the use of telecommunications to publish false news and engage in fraud has become a prominent problem in social security. Telecommunication network fraud refers to the criminal form of swindling money through fixed telephone, mobile phone, computer and other communication tools. Telecommunication network fraud is a new type of crime, with low crime cost, high income, wide range of infringement, rapid changes in criminal means, great difficulty in cracking down, and hard to prevent the victims.

After the branch and Minqing County Public Security Bureau issued relevant notices, our branch held a staff meeting in time to publicize the harm of telecommunication network fraud to the financial system and citizens' personal and property safety by reading brochures and watching warning education films, and explained the meaning and means of telecommunication network fraud to all employees of the branch in detail, asking them to attach great importance to this publicity activity ideologically and understand the serious harm of telecommunication network fraud. Through the publicity campaign to prevent telecommunication network fraud, employees' vigilance and awareness have been effectively enhanced, so that employees can understand the significance of this prevention campaign ideologically and inform their families and customers to be vigilant in time. Qi Xin works together to maintain social stability, maintain the stability of the financial system, and protect the personal and property safety of itself and its family.

Two, understand the means of telecommunication network fraud, and actively participate in preventive publicity activities.

Our branch actively promotes the prevention of telecommunication network fraud. On June165438+1October 10, our branch cooperated with Minqing County Public Security Bureau and County People's Bank to carry out outdoor public welfare publicity activities in Naitang Square in Minqing County to introduce the types of telecommunication network fraud to the public. At present, telecommunication network fraud mainly includes: pretending to be an acquaintance to fabricate facts, fictional children's accidents, fictional children's kidnapping, impersonating telecommunication bureau, public security department, legal department, company and other staff. , in the name of buying a house, car tax rebate, winning fraud, using bank cards to spend money, remitting money without reason, providing stock information, publishing false winning information, etc. At the same time, it also introduced several methods and measures to prevent telecommunication network fraud for the people on the spot, such as not trying to use unfamiliar banking business easily, not trusting strangers' phone calls and mobile phone messages, not revealing their bank card passwords easily, and keeping in mind the "three noes", that is, not trusting, not leaking, not transferring money, and reporting the case in time.

This publicity campaign made the people present clearly aware of the important harm of telecommunication network fraud activities, and said that they would actively participate in preventing telecommunication network fraud activities and contribute their own strength to maintaining the security of the financial system and ensuring the safety of property.

Third, take effective measures to resist telecommunication network fraud.

Our sub-branch actively takes various measures to strengthen coordination with district and county public security bureaus and build a barrier to prevent telecommunication network fraud.

First, post posters to prevent telecommunication network fraud in the business area and self-service equipment area. The anti-telecommunication network fraud propaganda content is scrolled daily on the led display screen, and employees, customers and the general public are reminded to be vigilant at any time through eye-catching warning slogans.

The second is to raise employees' awareness and let employees understand the significance of carrying out this preventive activity ideologically.

4. Annual summary report on anti-fraud work

In recent years, telecommunication fraud through telephone, short message and internet has occurred frequently, with various means and vivid deception, which has caused more and more people to fall into the trap and seriously endangered the property safety of community residents. In order to enhance residents' awareness of self-prevention and prevent and reduce the occurrence of telecom fraud cases, Baihe community in our district has taken various measures and actively carried out various forms of anti-telecom fraud publicity activities, mainly from the following aspects: First, make full use of community propaganda positions and extensively carry out publicity work.

First of all, through traditional blackboard newspapers, exhibition boards, banners, community bulletin boards and other forms, display and post all kinds of publicity materials and notices to prevent telecom fraud from being deceived, so that residents can be seen everywhere in the community and create a strong safety education atmosphere. Secondly, through the community residents' short message platform, community Weibo, QQ group, short message party class and other new online publicity positions, a series of warm tips to prevent telecom fraud are distributed to residents, reminding residents to improve their awareness of prevention from time to time.

The second is to increase publicity by inviting people in and out.

Please come in mainly to invite community policemen such as Bank of Shanghai, Rural Commercial Bank and financial institutions in the community to come to the community regularly to give lectures on anti-telecom fraud knowledge to our community backbone teams such as party member and the building director. By watching anti-fraud short films, exchanging fraud cases and distributing publicity materials, we can help them understand the common criminal means and preventive methods of telecom fraud, thus playing the role of educating a person, influencing a family and promoting publicity and radiation.

Going out is mainly:

First, in combination with the community convenience service activities once a year in February, set up stalls in busy road sections and places where residents gather, and issue anti-telecom fraud leaflets to passers-by to remind everyone not to listen to inexplicable arrears or so-called security accounts.

The second is to combine community grid management and zero-distance visits, organize community cadres to work in pieces, enter shops and communities, conduct door-to-door publicity, popularize some preventive methods to residents, and further improve the awareness rate of residents' anti-fraud knowledge.

Thirdly, in view of the high-risk groups of telecom fraud such as elderly people living alone in the community, we organized volunteers from old community partners to pair up with more than 60 elderly people living alone in our jurisdiction, and visited them regularly to chat and exchange ideas and care about their daily lives, thus subtly educating the elderly to prevent telecom fraud and keep them safe at all times.

The above is a series of publicity work carried out by our community to prevent telecom fraud. In the future, we will continue to make efforts to let community residents know and prevent telecom fraud cases from happening in the community, and build a defense line against telecom fraud.

5. Annual summary report on anti-fraud work

20xx 10, our class launched anti-fraud movie-watching activities. The film introduces the fraud we may encounter and the corresponding anti-fraud measures to improve students' anti-fraud awareness. Fraud is not only closely related to our lives, but also happens around us all the time. So we take the content of this class meeting very seriously. The film we watched introduced the definition and characteristics of fraud, and introduced many fraud methods in detail, such as atm fraud, online fraud and so on. Faced with all kinds of deception, we can't help asking. After we explained the "technical know-how" to the students with cases collected by combining pictures and texts, the doubts on everyone's head began to spread. Fraud may not be encountered by everyone, but the reaction of people when they first learned about these fraud methods is quite scary. There are several reasons why students are deceived: simple thinking, poor awareness of prevention, vanity, irrationality, no help, rash friends, greed for petty gains and quick success. Therefore, students must do a good job in preventing campus fraud:

1, raise awareness of prevention and learn to protect yourself.

Students should actively participate in the legal and safety education activities organized by the school, learn more, know more, and master more preventive knowledge. In daily life, don't be greedy for petty gain, seek personal gain, believe in sweet words, and tell strangers your home address to avoid being cheated.

2. Be careful when making friends, and don't act as an agent.

Students should communicate with each other and help each other.

At school, everyone yearns for the same learning goal, life and study are unified and synchronized, and friendship between classmates and teachers and students is more precious than anything else, so we should strengthen communication, help each other and avoid some injuries.

4. Obey campus management and consciously abide by school rules and regulations.

Students must conscientiously implement relevant regulations, consciously abide by school rules and regulations, actively support relevant departments to perform management functions, and strive to play their due role. At present, with the rapid development of network and telecommunications technology, some lawless elements use the media such as network and telecommunications to conduct various fraud activities. Combating and preventing fraud has become a common topic of the whole society. On the one hand, the police should crack down on illegal activities. On the other hand, it is necessary to rely on the joint efforts of all teachers and students to improve their basic awareness of prevention and their ability to identify fraud.

Especially for our students and friends, we should learn some basic knowledge of fraud prevention, improve our basic ability of fraud prevention, avoid thinking blindly when encountering practical problems, and never be confused by some illusions. In order to help you see through some network and telecom fraud, we have compiled some common types of fraud here for your students and friends to learn from. In fact, although there are various means of fraud, they are all the same. I believe that with your intelligence, your classmates and friends will be able to see through these fraud tricks.

It is very common for modern college students to use bank cards for consumption. However, we are not very clear about the fraudulent means of bank cards and the safe transaction of online banking. This time, I introduced the countermeasures to prevent bank card fraud, the skills of safe consumption of credit cards and how to ensure the security of online banking transactions, so that everyone can have a deeper understanding of the use of bank cards.

We all have a certain understanding of criminals' fraud methods and the corresponding anti-fraud countermeasures, and we have improved our anti-fraud awareness, so we all benefited a lot from the film.

6. Annual summary report on anti-fraud work

Nowadays, with the progress of information technology, telecom fraud means are changing with each passing day, and the prevention of fraud often lags behind the upgrade of fraud means. Therefore, as a staff member of a first-line bank, I want to remind the masses through some logical hints that when receiving an unknown call, we should do this: 1, and develop good habits. If we receive a strange call, we should first check whether it is from a foreign country and try not to answer the foreign number, especially the fixed phone.

2. When you receive a phone call from any trusted organization, claiming that your account or email address involves illegal events, please believe in yourself. You don't need to worry about what you didn't do, and you don't need to trust each other's bad intentions for you. Any organization that freezes or deducts the funds in your account needs to go to the bank for legal procedures, and there is no need to intimidate or show bodhisattva's heart for you. Now it is a society ruled by law, and these acts must have a legal basis. I believe I am a shield!

3. When you receive phone calls from relatives, friends, teachers and friends claiming that you need to borrow money for surgery or information, please be sure to contact the acquaintances you can contact to confirm the relevant matters. Fraudsters often cheat by taking advantage of the psychology of being easily flustered and worried in case of emergency or disaster. Be calm and don't believe it easily.

4. Highly developed pseudo base stations greatly increase the probability of customers encountering telecom fraud. At the same time, as a highly developed means of fraud, the behavior of pseudo base stations is often hard to prevent. Here, if you receive such information, you must contact the customer service phone number announced by major institutions, instead of contacting the website or contact phone number sent by the pseudo base station.

When working, the counter staff should keep in mind:

1, operate in compliance, protect customers, protect themselves, be good at observing, and remind customers to perform their work responsibilities and obligations in time for customers who handle business on the phone.

2. Regularly check whether the anti-fraud tips are eye-catching.

3. Pay more attention to customers who remit money to other places. For businesses that customers can't explain clearly, customers can call on the spot to confirm. Because we have one more reminder, customers will reduce the probability of loss, ranging from a few hundred to several million. The reminder is less than two minutes, but if these two minutes are effective, the opportunity cost of reducing fraud may be as high as several million. Always have a responsibility, a customer.

7. Annual summary report on anti-fraud work

At the beginning of June, our xx Sub-branch held a drill to prevent telecom fraud of fake certificates of deposit. Although it is a drill, there is no lack of realism. Among them, the customer who plays the fake certificate of deposit is a pregnant woman, and the pregnant woman is chosen as the target of fraud because as a vulnerable group, pregnant women are generally protected and will not arouse suspicion. This customer took a fake certificate of deposit and went to window 2 to cancel the account of the certificate of deposit. When the teller at window 2 handled the business, he found that the deposit slip was abnormal, and the amount displayed by the system was obviously inconsistent with the amount on the deposit slip. So he made an excuse to prevaricate the customer, saying that the network of our ID card online verification system was not good, and he needed the authorization of the transportation controller to handle the business, and turned off the microphone to signal to the teller at window 1. In the code word of our Jiangnan Bank: My uncle came to ask for money, but I don't have enough money. Please lend me some money first and tell the teller at 1 window that this customer is a suspicious person with criminal motives and needs to be vigilant. At this time, our' transportation manager' also came to the teller window No.2, saw the screen display and deposit slip, and explained it to the customer. Now there is a network failure in the ID card online verification system, please wait a moment.

In order to protect the personal safety of other customers in the lobby, and not to stimulate the emotions of criminals, 1 The teller at the window quietly pressed the silent alarm button, and our transportation controller also went backstage to call the security director of Qixix Branch and the security department of the head office to inform about the situation here. At the same time, our security personnel in charge of lobby security realized that something had happened and made security preparations. They walked to both sides to see if there were suspicious vehicles parked nearby and whether there were suspicious elements wandering outside during the patrol.

As the customer has to wait so long to cancel the deposit slip, he said that since the network is not good, I will come back to withdraw money next time and ask the teller at window 2 to return the fake deposit slip and ID card to her. In order not to make the customer suspicious, the teller at window 2 apologized to the customer, packed up the customer's deposit slip and documents and returned them to the customer, and got up as usual to see the customer off. Our security guards also pay attention to this pregnant woman and ask her to be careful about the steps. In the name of protecting pregnant women from leaving the business hall, we should watch the direction in which suspicious customers leave and the means of transportation used when they escape, and do a good job in the police's pursuit.

8. Annual summary report on anti-fraud work

College students' fraud is no longer a simple problem in colleges and public security departments, but has become a serious social problem. Therefore, it is necessary for society, universities and college students to make joint efforts to fundamentally eliminate such problems. Social level:

Give full play to the publicity and education functions of the society, strengthen social citizens' concern about personal information disclosure through public service advertisements and media exposure, and guide social citizens to understand telecom fraud. At the same time, vigorously carry out preventive publicity, improve the awareness of mobile phone users, and call on the whole people to be vigilant. When you encounter SMS fraud, you can actively report the case to the police in time and provide relevant criminal evidence to provide strong support for exposing and confirming the crime.

At the university level:

First of all, pay attention to the safety education of college students, increase the publicity of telecom fraud cases, do important safety tips in special periods, and comprehensively improve the safety awareness of college students; Secondly, pay attention to students' mental health education, guide students to establish correct values and improve their psychological endurance; Finally, we should pay attention to the leakage of students' information, arrange special departments for effective supervision, clarify the process and channels of school students' work, make official and clear notices about some of the work, and set up student feedback consultation channels to facilitate students to consult and verify related matters.

Personal level:

After professional study, we students consciously try to get in touch with society, increase social experience and strengthen social adaptability. At the same time, pay attention to safety education, improve their safety awareness, and communicate with school teachers in time for unclear things. Furthermore, we should strengthen our psychological quality, establish a correct outlook on values and money, be calm when encountering accidents, pay attention to adjusting our mentality, and communicate with parents and teachers in time.

Don't have the psychology of "greedy for cheap", "getting rich overnight" and "falling pie in the sky"; Pay attention to protecting personal data information, and don't register and fill in your personal information such as your identity, mobile phone number and bank card number at will; While doing a good job of self-prevention, actively publicize to friends and relatives around; We should call the police in time when we find illegal and criminal acts of telecom fraud. If you fall into the trap set by criminals, you should take timely measures to minimize the losses. If you find yourself cheated, don't take any chances. You should quickly save the evidence involved and report the case in time.

The frequent occurrence of college students' fraud cases has become a serious social problem, and many problems behind it deserve our reflection and consideration.

Telecommunication fraud is very harmful, so we should start from ourselves to prevent telecommunication fraud. The people should not be greedy and credulous, and take more precautions. Relevant departments should take necessary measures to crack down on all kinds of telecom fraud, increase scientific and technological early warning and crackdown, increase publicity, focus on cracking down on prevention awareness, standardize the bank account management system, and improve legislation. Eliminate telecom fraud in the bud.

9. Annual summary report on anti-fraud work

In order to further improve the safety awareness of the people in the jurisdiction to prevent all kinds of telecom fraud, effectively crack down on fraud crimes, safeguard the interests of the people, and prevent and reduce the occurrence of telecom fraud cases. Sicuo, Xincheng Police Station of hancheng city Public Security Bureau, has carried out propaganda work to prevent telecom fraud within its jurisdiction. With the center as the center, we will weave a mesh "firewall" in conjunction with all walks of life in the jurisdiction. On August 7th, Xincheng police station called the person in charge of industrial site, property director and community workers. And held a centralized publicity campaign to prevent telecom fraud in the jurisdiction, and informed the participants with the case data and case site within the jurisdiction. After the meeting, a special WeChat group was set up to prevent telecom fraud, regularly reporting cases in the group and spreading them through people from all walks of life to prevent the same telecom fraud cases from happening again.

Take the case as a typical example and learn from the "Siping Public Security" model to ensure the full coverage of preventive publicity. On the basis of written cases, Xincheng police station organized community police to shoot a small video to prevent telecom fraud, which was accepted by local people. Humorous way, dedicate a small video to prevent telecom fraud or forward other excellent small videos to prevent telecom fraud. Let the masses realize the various forms of fraud in joy.

Establish a cooperation mechanism with banks in the jurisdiction to protect the people's money bags in time. The police went deep into the banks in the jurisdiction to carry out training on preventing telecom fraud. Bank staff are required to be vigilant, and those who encounter a large transfer amount should take the initiative to ask, beware of telecom fraud, and stop paying in time and report to the public security organ if there is any doubt.

Carry out various forms of anti-telecom fraud activities and strengthen residents' defense lines. At 6 o'clock in the afternoon of August 28th, the leaders in charge of Xincheng Police Station led the community police to go deep into shops, gardens and stadiums, made use of mass leisure places to carry out propaganda on preventing telecom fraud, distributed leaflets to the masses, and explained anti-fraud knowledge on the spot. At the same time, various anti-telecom fraud notices and publicity slogans were posted and hung on the main streets and places in the high-incidence areas of the jurisdiction, creating a strong publicity atmosphere.

10. Annual summary report on anti-fraud work

For the phishing methods of false links, the "firewall" currently adopted by the payment platform includes: "timestamp", confirming the correct domain name, setting the transaction time sensitive value, verifying and filtering the payment source URL, etc. "'timestamp' means that time records are added to all aspects of payment. When the time interval exceeds the preset range, the order will be judged as invalid and cannot be paid, and the order needs to be regenerated to complete the payment. Moreover, when the payment source URL is inconsistent with the IP registered by the merchant on the payment platform, the transaction will also be blocked. For Trojan virus, a more subtle and advanced means, payment platforms generally use methods such as adding verification code and secondary confirmation to identify manual operation and Trojan machine operation behavior. In this way, although it affects the convenience of users, it has achieved obvious results in combating Trojan fishing.

Therefore, online shoppers should not complain about the complicated verification procedures of the payment platform one after another when shopping. These are the measures they set up to protect your rights and interests. In addition, they should be cautious about some low-priced commodity information on the Internet, such as free delivery or very outrageous prices. Especially the informal online shopping platform, some people send links through QQ mailbox. There are often some fishing links here. Once you log in and enter your own information, it is easy to be stolen. Generally speaking, it will be much better to choose a formal e-commerce online shopping platform and use secure chat tools such as Want Want.

In addition, netizens should also raise their awareness of self-protection, pay attention to keeping their private information properly, do not disclose their ID number, account number and password to others, and try to avoid using online e-commerce services in public places such as Internet cafes.