Siteview network management software product series

ITSM Website View (IT Service Management)

Localization of the best IT service solutions according to ITIL international standards.

SiteView ITSM follows the international ITIL standard and is a powerful, flexible, customized, stable and reliable IT service management platform developed by Youlong Science and Technology. Based on its powerful application designer studio, through flexible platform configuration, business and business rule design, enterprise users can build an IT service platform in line with their actual application environment step by step and on demand. At present, the built-in business modules include: service level management (SLM), configuration management, inventory management, problem management, event management, change management, release management, knowledge base management, availability management and so on.

Youlong Science and Technology, which has accumulated for ten years, focuses on the field of network management software and strives for perfection. IT has a strong IT operation and maintenance R&D strength and a perfect network management product line, which integrates system management, equipment management, desktop management, asset management and other functions, providing real-time collection and monitoring, change management, asset management, problem management and other processes, and providing important IT service functions such as IT service desk, knowledge base and employee self-service. By integrating IT services and organizing business, SiteView ITSM can greatly improve the IT operation and maintenance service ability and level of enterprise users.

Localized IT service solutions in line with China's national conditions

-developed according to ITIL practice standards

-High Customizability: Powerful customization function to meet individual needs, allowing users to configure their own IT management business rules.

-Perfect integration with real-time monitoring system and desktop management system.

-CMDB provides complete IT infrastructure data automatic discovery function.

-As the first software vendor in China to realize ITSM platform, it took an important step for ITIL to land in China.

SiteView ITSM service management is based on solid technology and first-class product architecture, providing you with flexible user configuration and deployment solutions. Through modular design methods, including business data modeling, business relationship design, business rule configuration, interface structure design, report presentation setting, post and role definition, etc. Different roles can have completely different interfaces and different data access rights, which makes IT operation and maintenance management system have incomparable advantages in localization adaptation.

SITeView ITSM follows the standard IT Infrastructure Library (ITIL), but it not only supports standardized IT service management, but also can build and optimize IT business, making business management more humanized and improving users' experience in using software.

Value embodiment

SiteView ITSM IT service management platform

The benefits that SiteView ITSM IT service management platform can bring to users can be summarized as business value, improving the cost performance of IT assets, quantifying employee performance appraisal and improving service quality.

Market value

It plays an increasingly important role in business. Through the implementation of IT service management, various commercial values can be obtained, and the implementation of SiteView ITSM can bring users:

1. Ensure that IT processes support business processes and improve the quality of business operations as a whole;

2. Provide more reliable business support through incident management process, change management process and service desk;

3. Customers have more reasonable expectations for IT and are more aware of what they need to pay to achieve these expectations;

4. Improve the productivity of customers and business personnel;

5. Provide more timely and effective business continuity services;

6. Establish a more harmonious working relationship between customers and IT service providers;

7. Improve customer satisfaction.

Improve the cost-effectiveness of IT assets

SiteView ITSM IT service management can not only provide commercial value, but also directly benefit enterprises that implement IT, such as:

1. Reduce the cost of implementing changes;

2. When the software or hardware is no longer of use value, the maintenance contract can be terminated in time;

3. The ability to "tailor", that is, to provide appropriate capabilities according to actual needs;

4. Reasonable IT service continuity cost.

Quantifying employee performance evaluation

SiteView ITSM IT service management also benefits service personnel in many ways:

1. Let IT personnel have a clearer understanding of their expectations, and have appropriate processes and corresponding training to ensure that they can achieve these expectations;

2. Improve the productivity of IT personnel;

3. Improve the morale and job satisfaction of IT personnel;

4. Make the value of IT department better reflected, so as to improve the work enthusiasm of employees.

Improve service quality

The innovative values provided by SiteView ITSM IT service management include:

1. Let IT service providers have a clearer understanding of customers' needs and ensure that IT services effectively support business processes;

2. Learn more about the IT services currently provided;

3. Improve IT support so that business departments can use IT more flexibly;

4. Improve the flexibility and adaptability of services;

5. Improve the ability to discover changing trends, so as to adapt to new service demands and market development more quickly.

SiteView ECC (integrated system management)

Comprehensive definition of network management strategy

SiteView ECC supports users to flexibly customize the scope of monitored equipment, and users can freely specify the monitoring items and monitoring frequency of the equipment. Provide users with customizable rules to filter equipment failures and avoid missing and false positives to the greatest extent; In addition, it also supports personalized customization of reports.

Multi-user Customizable Hierarchical Management

The user rights customization of SiteView ECC is flexible and diverse, including system administrators, administrators and ordinary users. It is more suitable for large networks with a large number of operators and clear responsibilities.

Adopt the style of Microsoft management console.

Siteview ECC adopts the interface style of Microsoft management console, which is more convenient to operate. Maintenance is easier. All operations can be done in one interface. SiteView ECC supports many types of operating systems, different manufacturers and models of network devices, network application services, databases, network middleware and so on.

Support large-scale network management

SiteView ECC can manage large-scale networks in the whole province or the whole country in a hierarchical and centralized way through distributed architecture.

Centralized non-agent monitoring

SiteView ECC adopts centralized agentless monitoring, and there is no need to install any proxy software on the monitored object. Users can monitor all devices in the network through ECC network management system software.

Visual management network

SiteView ECC provides packet network management. Users can assign devices of different types, regions and persons in charge to different management groups to monitor and manage the devices. When the monitored object is abnormal, the area and person in charge of the problem equipment can be observed intuitively.

Comprehensive and intuitive topology display diagram

The centralized display of the whole network equipment provides users with an intuitive network topology diagram. Users can directly observe and judge the operation of various monitoring objects in the network from the topology diagram, and can intuitively judge the source of faults on the topology diagram, which provides convenience for the operation and maintenance of the whole network system.

Flexible, rich and diverse report statistics function

SiteView ECC provides content-oriented report management. Users can define the range of devices and monitors included in the report as required. The contents of the report can include the statistics of equipment trouble-free running time, the maximum and minimum values of performance parameters, and the changing trend of parameters. The report format can be customized by users, such as table, line chart, bar chart, pie chart, etc. It is convenient for users to analyze and observe data.

Real-time equipment operation analysis

SiteView ECC provides real-time analysis of equipment operation, such as real-time traffic of equipment ports, CPU utilization of servers and so on. When problems or special applications occur, users can closely observe the operation of the equipment.

Flexible and diverse alarm mechanism

SiteView ECC provides a variety of alarm triggering mechanisms, which can give an alarm in time when the equipment or monitor has problems, so as to ensure that network operation and maintenance personnel can know the equipment fault information at the first time, so as to process the information in time and ensure the safety of the equipment.

NNM Website View (Network Device Management)

SiteView NNM is an SNMP network equipment management software developed by Youlong Science and Technology according to the needs of users in China. It has the characteristics of fast, comprehensive, mature and stable search. SiteView NNM is very convenient to import mib library, and provides users with a device panel diagram that can be operated remotely. According to the characteristics of users in China, SiteView NNM adopts an all-Chinese interface, which is simple, flexible, extensible, safe and real-time.

Topology search is fast and comprehensive.

SiteView NNM fully supports S NMP V 1, V2, V3, RMON 1.2, ICMP and other protocols, and can quickly search the whole network until the final PC. It has more than 6000 kinds of MIB libraries built in, and supports adding SNMP MIB libraries manually. SiteView NNM supports distributed circular proxy, and the scope of automatic search includes monitoring devices, servers and PCs in the network.

Distributed hierarchical management

SiteView NNM has the characteristics of distributed hierarchical monitoring, which is especially suitable for enterprise networks with wide distribution and complex systems. Through the automatic topology or logical topology of SiteView NNM, users can view the overall network situation with a broad vision, including the network of enterprise users in various provinces and cities and the hierarchical relationship of regional networks.

Flexible alarm mode

The monitoring of SiteView NNM follows the "traffic light" rule, and the red, yellow and green alarm boxes respectively indicate three monitoring states: error, danger and normal. At the same time, SiteView NNM provides alarm methods such as voice, short message, paging and sending email.

Intuitive view operation

Through the intuitive topological interface of SiteView NNM, enterprise users can easily control the whole network. Click the relevant icon on the topology diagram, users can view the running status of the equipment or host, and at the same time, they can mark or edit the equipment or host. For a hierarchical topology diagram, click on the key equipment to expand the next level network topology diagram.

Multi-window display network running status

In the process of network management, network managers usually need to open multiple windows back and forth. Through SiteView NNM, network managers can display multiple windows at the same time in the same interface and view multiple window views they care about at the same time, thus reducing the complexity of work and improving work efficiency.

The products are mature and stable.

SiteView NNM not only provides the equipment panel diagram, but also can remotely operate the panel diagram. It supports remote console and JAVA Web access, and can be extended to manage 25,000 devices. SiteView NNM can search quickly, even in a very large network, without slow search and crash.

High expansibility and high security

SiteView NNM is a general distributed network management system with high scalability. It can run multiple console/server components, poll the remote workstation through polling agent poll agent, and access the server through the remote console to know the network status remotely. At the same time, SiteView NNM realizes data authentication and encrypted transmission, which ensures the safe transmission of data.

Support free download and trial.

Unlike other device management software, SiteView NNM provides free download and trial for the first time, and the installation is very simple.

All Chinese interface

SiteView NNM adopts an all-Chinese interface, which is very suitable for the operation and use of network administrators in China. It adopts a guided layout, and after simple configuration, all operations can be completed with a click of the mouse.

SiteView LM (system log management)

SiteView LM is the system log management, which can help users fully grasp all the running states of the system and express them according to certain specifications. Users can use these logs to debug the system in time, optimize the system performance and adjust the system behavior. It can be said that system log is one of the important guarantees of network security.

SiteView LM, launched by Beijing Youlong Net Network Technology Co., Ltd., is a web-based, real-time and agentless log monitoring and management system, which supports multi-platform operation. As a daemon, it provides users with convenient centralized system log management function, and can collect, analyze and warn multiple devices. When users add, compress, dump, modify, delete or send data in the system from the background, it can record the corresponding user name, operation time, IP of the user's machine, operation type, operation object and other information one by one, generate log files, and make technical analysis of the log files, so as to facilitate users to know the running state of the system in time and eliminate potential safety hazards.

SiteView LM is widely used in information centers, data warehouses and other IT equipment concentrated areas in various industries, providing users with all-round log collection, recording, analysis and alarm functions of various IT equipment. SiteView LM brings users:

Easily realize system log management

Focus on managing multi-platform system logs such as Windows, Linux, routers and switches. , completely eliminate the system security risks in daily IT management.

Comprehensive and in-depth system log monitoring

Users can customize the system log monitoring mode to fully meet the needs of users and realize the rapid search of massive information.

Rich and clear reports show that

After the user defines the conditions, the status log in the system can be reflected according to the user's needs, with rich performance and clear structure, which can fully meet the needs of managers at different levels to intuitively understand the running status of the system through the system log.

The timely report of alarm is abundant.

Timely provide SMS, email, voice, script and other alarm methods, and automatically generate various exquisite graphics and chart analysis reports according to user needs.

Internet behavior gateway

Rich alarm demonstration

As a network administrator, you have a lot of network problems to deal with every day. It is impossible to stay in front of the computer for 8 hours to check all the network conditions, but once these problems appear, you need to know immediately.

No matter where you are, you can know the possible faults of the network system in time. Various log reports of the system can help you quickly trace the root cause of the problem and find the wrong part of the network configuration, thus preventing the same problem from happening in the future.

Advanced collaborative operation

The biggest drawback of manual operation and maintenance is that the network management is firmly tied to the computer room and needs to look at each machine to find and deal with problems. Sitevieweeim has the function of remote collaboration, so you don't have to stay in the computer room every day and shuttle between many machines.

Sitevieweeim can collaborate remotely, which is convenient for multiple users to use at the same time. Even in foreign countries, managers can view and control the online behavior of users in their networks at any time through Sitevieweeim, and have a clear understanding of the use of IT network resources.

Manage online behavior comprehensively and intelligently.

We have formulated a system to regulate employees' online behavior, but how to ensure the implementation and supervision of these rules and regulations? When employees are found chatting and playing games online, the network administrator will directly stop them, which will not only fail to achieve the expected results, but will cause embarrassment and affect the enthusiasm of employees.

Sitevieweeim can effectively manage various online behaviors, such as blocking MSN, QQ, p2p download ports, limiting website addresses, and filtering "keyword" pages. , so as to avoid unpleasantness with employees and effectively prevent employees from abusing the network.

Key customers pay attention to filtering

In our daily work, we often encounter such problems, such as the mailbox frequently receiving all kinds of spam, repeatedly receiving emails from the same IP address and so on. At this time, we will ask the network management to solve these problems, and it is a huge "project" to set up email filtering for each employee one by one.

Sitevieweeim provides functions such as keyword-based email content filtering, attachment content filtering, email address filtering and IP address filtering. Different policies can be configured for different users to ensure the practicability of confidential mail filtering.

One-click operation, backup and recovery

Using network management software combined with manual operation and maintenance is the biggest demand, but it is not easy to backup and restore through one-click operation, and Sitevieweeim has this feature.

Through the WEB interface guided by Sitevieweeim, users can display their most concerned management pages by clicking the corresponding icons, and query or realize their own management operations on the corresponding network segments.

The network administrator can back up all the operations of Sitevieweeeim, and can quickly restore all the settings, definitions and configuration information and the Sitevieweeeim system in case of unexpected situations.

Super expansibility

When the network infrastructure has begun to take shape, the biggest demand for using any network management software is undoubtedly scalability to meet the special needs of users.

Sitevieweeim is based on the user's point of view. Modules can be added at any time according to users' needs. Multi-user management function, suitable for enterprise network users of all sizes.

Rich logging

Everything must be based on evidence, especially the online behavior of employees. If there is no information recording and statistics, the purpose of effectively managing online behavior will certainly not be achieved.

Sitevieweeim has rich log function, which records and counts all kinds of information in detail, provides clear statistical reports and graphic analysis, and helps management users to clearly understand the protection of online behavior. The intuitive and easy-to-understand bandwidth chart is convenient for you to grasp the network traffic control situation at any time, find hidden dangers in time, and provide the basis for the strategic planning of information construction.

SiteView DM (desktop management)

Suitable for China users.

In the field of network management, many foreign softwares are very good, but they are not as good as domestic softwares in the integration with China localization. However, choosing network management software is just like choosing a learning method. What suits you is the most important and best.

SiteView DM is developed and designed by Youlong Science and Technology, and has long followed up the workflow and usage habits of IT operation and maintenance departments of hundreds of domestic enterprises. It meets the needs and habits of domestic users, with beautiful interface, simple operation, no training and less resource occupation.

Simplification of complex work

Now all walks of life pay attention to improving work efficiency. If simple work becomes complicated, a lot of precious time will be spent on some problems, and it is difficult to improve work efficiency.

SiteView DM follows the principle of "easy to use", provides intuitive view management, icon management and key function management, and simplifies and intelligently handles the daily complicated work of IT operation and maintenance personnel. SiteView DM only takes 2 hours to install the configuration server; There are as many as four ways to deploy the client, which can combine the actual network environment of the customer to the greatest extent.

Extremely high applicability

Choose a network management software, do you want it to be powerful, integrated on a platform, convenient for your operation and management, and high in availability?

SiteView DM adopts a highly modular and control technology architecture design, and each function is designed as a plug-in that can be freely installed and disassembled. Siteview DM accurately grasps the core needs of users and provides enterprise managers with seven functions, such as simple asset management, patch management and software distribution, to help them get rid of complicated and time-consuming work. Extensibility and compatibility

When the network infrastructure reaches a certain scale, you choose network management software, but you may still have some personalized needs that the software itself cannot meet, so you need this software to have super expansibility and compatibility.

SiteView DM communicates with operating system layer and network communication layer by standard protocol, which makes it have good equipment compatibility, and different hardware conditions can be managed by SiteView DM. It has excellent scalability. A server can manage as many as10,000 clients. When the number of devices exceeds 10000, it can be managed by distributing multiple PC servers, so that the management scale can be expanded to hundreds of thousands, and all management data can be centralized and summarized to the servers for unified management.

Centralized management and distributed protection

In the daily network operation and maintenance, it is often seen that network administrators run around between terminal clients, installing patches and distributing software for terminals. , but the efficiency has not improved. At this point, you need a set of desktop management software that can be managed centrally to help you solve these problems. SiteView DM adopts a three-tier structure of desktop agent-server-console, which is reasonably distributed and truly realizes the functions of distributed protection and centralized hierarchical management. The level of computer management conforms to the organizational management system of domestic enterprises and institutions at present.

SiteView TR069 (Intelligent Device Management)

SiteView TR069 supports device startup notification and has the function of supporting automatic device discovery. This discovery method has strong timeliness, efficiency and accuracy, and newly discovered devices will be added to the new device group.

Equipment batch grouping

The new devices found in SiteView TR069 will be classified into new device groups, but they are not monitored normally. SiteView TR069 allows managers to select equipment in batches to join the corresponding equipment group, so as to reduce the pressure of IT operation and maintenance. Port connection of key equipment, thus saving working time.

Equipment parameter configuration

SiteView TR069 supports direct query, modification and deletion of device properties. Realize the remote control of equipment.

Hot spot configuration saving

SiteView TR069 can save the complete information of the effective configuration of the equipment, avoid the equipment failure caused by misoperation, and the managers can quickly restore to the latest effective configuration.

Equipment performance monitoring

SiteView comes with powerful and excellent monitoring technology, and SiteView TR069 can deeply monitor various performances of equipment.

Real-time alarm

SiteView supports the display and control of real-time alarms issued by devices, and the alarm display is faster.

Authority management

The personnel structure and functions of users are different. SiteView TR069 designed a reasonable permission tree, and made use of its own advanced technology to make the usability of this permission tree reach the best.

Large-scale aircraft carrier deployment

ACS server supports large-scale distributed and redundant deployment, and can support millions of devices.

VLAN virtual local area network

SiteView VLAN is based on the Internet and can be distributed to different ranges in one minute.

Computers in different physical locations form a virtual local area network, forming a private network system that can communicate with each other and share resources, and realize functions such as resource sharing, data transmission and remote access.

Quickly configure to create or join a network

VLAN allows you to quickly create or join up to 280 VLAN communities. Can communicate with multiple VLAN members. Members of a virtual local area network can communicate with more than two network members. So as to meet the needs of work.

Transfer file

Members of the virtual local area network can freely transmit various types of files through the virtual switch, and the biggest advantage is that they are not limited by file size and transmission times. It is safer to transfer files.

Member management

Virtual LAN administrators can manage the operation rights of members of this group: authentication, joining, eliminating nodes, joining the black network and other practical functions.

online exchange

Daily meetings between headquarters and branches and communication between different departments are essential. SiteView VLAN provides a variety of chat methods, such as multiple members communicating at the same time, and multiple groups can communicate at the same time.

Exchange information among members

Members of SiteView VLAN can exchange information offline and online, and they can also exchange information with online group members immediately in the same window.

Network protection

Virtual local area network provides password access function for each member who requests to join the network, and also provides network locking function, that is, after being set to lock the network, new members can be prohibited from joining.