Why does real-name authentication fail?

Common reasons for failure of real-name authentication:

1. The prompt failed when verifying identity information;

2. The prompt failed when verifying the bank account information; First of all, there are seven main possibilities for real-name failure:

1, the certificate is invalid

These documents are ambiguous.

3. The name of the ID card is inconsistent with the real name submitted.

4. The ID number is inconsistent with the submitted number.

5. The applicant is under the age of 18.

6. The validity of the certificate is less than three months.

7. It may be that the identity information was not approved.

How to solve the failure of face recognition authentication;

Open the phone camera permissions.

When there are problems such as "camera can't shoot" and "ID photo can't be uploaded" in face recognition, the main reason is that when the user first enters the software, the camera function is prohibited and the camera is denied access to the software function, as long as the reopening permission is set in the system.

Take clear pictures.

When taking pictures, the environment of taking pictures should avoid dark places or places with too strong light, which also has a certain relationship with the shooting angle. In order to avoid the problem of light reflection, we should try to keep a horizontal plane.

Fully expose your true self.

In order to avoid someone taking advantage of the loopholes, dynamic video is sometimes used for face recognition, so when recognizing, people will blink and open their mouths according to the prompts, and then a large area of bangs, hats and eyes will appear. , can be handled if necessary, because these may also lead to face recognition errors.

Face recognition technology compares the photos on the ID card with the photos of users collected on the spot to see if the recognition result is the same person.

If you are prompted that authentication failed, by default, you will have three authentication opportunities each time you log in. After three failures, you will be prompted whether you need to appeal and enter the manual review. Manual audit refers to manually comparing whether the photos collected by authentication and the original template photos are the same person. If the complaint is judged to be successful, the authentication is successful; Rejection means that the audit failed and needs to be re-certified. Click "OK" to submit the complaint, and click "Cancel" to re-certify. That is, after the authentication fails, as long as you don't submit a complaint, log out of the system and log in again, you can continue the authentication. If the certification fails for many times, it is recommended to submit a complaint and the staff of the county social security bureau will conduct manual audit (if it has not been audited for a long time, you can contact the social security bureau of the insured place to remind the staff to audit). Authentication cannot be repeated before the audit results come out.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 2 The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to receive material assistance from the state and society in accordance with the law in case of old age, illness, industrial injury, unemployment and maternity.