Joke Collection Website - Blessing messages - Will Taobao curse the title?
Will Taobao curse the title?
Haha, I wronged you before I saw the supplementary content of the question. It is misleading to look at this problem alone. I think the key to actively solve this problem is to communicate with buyers. I suggest you contact the buyer quickly, admit your mistake actively and apologize sincerely (although it was not you but your family, just apologize for your brother), explain what happened, and explain that you didn't do it or intentionally. Tell him objectively that your store has just started and it is not easy to do business. A punishment will have a serious and far-reaching impact on you. Ask him to cancel the complaint against Taobao. Generally speaking, people are not vegetation. If they are sincere enough, they can be accepted and understood (anyway, if I were you, I might just say a few words) and will be cancelled.
You can communicate by phone or want to communicate, but I think it is more sincere to send him an apology letter through the letter in the station at the same time, and the effect should be better. Don't give up the opportunity to appeal to Taobao. Although you can't confirm it, you should explain the facts clearly to Taobao, indicating that you are actively contacting buyers to eliminate this misunderstanding.
To explain, I am a pure buyer, and that's all I can guide and think of. I hope it works.
I forgot to tell you that the problem will not happen, and it is far from so serious. Generally speaking, only those who are suspected of violating the national criminal law or refuse to mend their ways under bad circumstances will be sentenced to this kind of capital punishment. You are far from qualified. However, it is unfair to get a public punishment warning for this, so try to cancel it. When you see your brother again, you can tell him seriously, young man, impulse is the devil!
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