What should I pay attention to in online shopping?

Online shopping strategy (mainly Taobao, hereinafter referred to as TB), this article is my original in Baidu, and the reference part will be marked with references. This article is suitable for online shopping novices!

Many people around me have never shopped online. They always ask me how to shop online. I've always wanted to write a detailed strategy article to explain how to buy online in TB.

Nowadays, online shopping has become a shopping trend, which has greatly impacted and occupied the consumer market. Online shopping is not only convenient, but also saves money, because online commodity prices are open and transparent, and consumers still have good or bad comments on shops and commodities. TB itself has become more and more standardized, not only requiring businesses to pay deposits, but also paying consumers in advance according to violations to avoid consumer losses. Especially for novice online shoppers, there are still many experiences and skills to be accumulated and learned. The main reason why some people don't want to buy online is that the learning process is long and complicated, which is too much trouble for many people who are not very interested in computers, but in fact, as long as you get started by simple methods, you will soon find the fun of online shopping and often be fascinated by it.

Preparation before shopping

If you want to shop online, you must have a payment method. At present, major banks have basically set up online payment functions, which can be opened by application, and the amount of payment can also be limited. What needs to be emphasized here is that many people are worried that the money online will be unsafe. In fact, over the years, TB has summed up a set of payment forms that constrain both merchants and consumers, that is Alipay (other online shopping malls also have their own payment platforms, which are similar). The overall process is that consumers pay Alipay after placing an order, which means that merchants will not receive the payment immediately. At this time, the merchant will package the goods and send them to consumers by express delivery (or self-delivery in the same city). ). After that, the consumer inputs the confirmation payment to complete the transaction of goods and coins, and then the consumer and the merchant will write comments to each other. The level of the buyer and the credit of the merchant are all linked with favorable comments and bad comments. Therefore, the satisfaction of consumers is directly related to the credibility of businesses. Generally speaking, businesses that want to develop their business will attach great importance to consumer satisfaction. Relatively speaking, the buyer's credit is not very important, so TB shopping is biased towards consumers, which is beneficial to consumers from this perspective.

Therefore, on TB, the money paid by the buyer is guaranteed by Alipay, an intermediate platform. If there is any dispute, you can complain immediately and find TB customer service (Xiao Er) to solve it. Generally, if merchants don't make direct remittance or cash on delivery through Alipay, such transactions must be cautious, because they can't get the supervision and support of TB. In particular, you should carefully open the page provided by the merchant and pay attention to whether the link is under the TB website. Because there are many phishing websites with similar addresses to Taobao, which are actually privately set. Once it is opened by mistake, you will be prompted to log in and enter your account password, which will cause economic losses.

With online payment, you can spend TB according to the deposit in the bank card. Before shopping, you should know a few things. First of all, fake goods, parallel imports, fake goods and people's consumption are inevitable to a great extent, and sometimes people themselves make such mistakes. Therefore, rational consumption is also very important. Here are a few examples:

Pay attention to the brand of goods, shop online, don't wander around without experience, and buy on impulse. This is the easiest way to regret after the goods arrive, and then return them for a refund, which will cause trouble, not to mention disputes, because online shopping returns are usually mailed, which is very troublesome. Try not to take the return route. According to my observation, making full preparations in advance is the best way to avoid frequent returns because of the first impression.

Therefore, before buying a product, for example, if you want to buy a down jacket, you should know which brands of down jackets are available in the market and which ones are of good quality. Then you'd better go to the mall for a field trip and give it a try. After choosing a specific brand model, you can know the product price through your mobile phone or tablet, or go home to surf the Internet. Of course, in order to prevent your favorite style, you'd better leave a few alternatives ... Although this method is more troublesome, you will often get a satisfactory shopping experience. Because the brand model of the goods you want to buy has been determined, there is basically no deviation. Of course, special circumstances should also be noted. For example, I once took a fancy to Omron's sphygmomanometer in a pharmacy, and after remembering the model, I went to TB to pick a large one and placed an order for payment. I didn't know it was a high imitation until the goods arrived. Fortunately, the merchant returned the round-trip freight in full without saying anything. Although he was optimistic about the model in advance, he ignored the physical store 499, and it was almost impossible to go online as long as 139. Therefore, pay attention to other people's comments on goods with a particularly large price difference. If the transaction volume is almost zero or small, try not to buy them. Generally on TB, you repeatedly confirm with the merchant whether it is genuine or not. Guilty merchants will not insist in the end. Only when the goods are genuine, will they guarantee that the fake goods will pay 10,000 yuan ... Of course, for controversial or suspicious goods, try not to be greedy and cheap. If the price is similar, go to Tmall (hereinafter referred to as TM) to buy it. The punishment in TM Mall is very severe. Merchants pay a lot of deposits and basically dare not sell fakes. And many times, because TM Mall is a more powerful merchant, the goods will be the cheapest.

For other account opening matters, please refer to the TB help link in the resources below.

Classification of knowledge account management

These include:

Registration and activation

Register Taobao account, activate Taobao account, create Alipay account and cancel Alipay authentication account.

Login and open

How to log in safely? The account could not be logged in. The account was stolen.

Account information maintenance

Bind Alipay account, retrieve account name/password, reset password protection settings and other basic information settings.

Hong Kong, Macao and Taiwan and overseas members

Matters needing attention in account registration, password retrieval, authentication and cash withdrawal transaction

You can choose the above knowledge points you need to know.

Precautions when shopping:

1 Be good at using search. There may be thousands of search results. How can you find what you need? Search results have several options, such as sorting by quantity and price. Here, according to the volume, it is more objective data. Nowadays, people are very smart, and the turnover of good things is naturally high, but advanced shopping experience tells me that the turnover is particularly high, such as thousands of transactions. It is very likely that the business has monopolized, but the after-sales and service are not very dedicated. At this time, let's look at the buyer's evaluation before making a judgment, especially the bad review and additional evaluation. These evaluations are more meaningful.

Sometimes there will be a lot of messy results after searching. At this time, you should learn to filter. For example, sometimes there are brand and model choices on products, such as the brand, size and backlight mode of LCD TV. You can also use the negative sign to filter out unnecessary results when searching. For example, searching for "Bluetooth Stereo Headphones-Nokia" will display all brands of Bluetooth Stereo Headphones and filter out the words Nokia.

3. Be good at treasure hunting. TB, the key is to find rare treasures, and we can't take the ordinary road. Sometimes, a small quantity is not necessarily bad. For example, I want to buy a Patriot mobile power supply. I searched many houses for 160 yuan, and only one sells 139 yuan, but it has been offline, and the transaction volume is very small. Later, I learned through a message. So I only surf the Internet at night. So I can find the cheap baby smoothly. Experience in this field needs to be accumulated. And everyone has their own valuable experience. Search more, and you will be able to use it freely after learning.

For the choice of goods, please refer to "I am a buyer-choose the content of goods" in the following resources.

There are help topics for product search, such as

Frequently asked questions > product search includes answers to the following questions:

Help topic search new function-quick ticket search new function-quick ticket search new function-quick lottery search new function-quick mobile phone recharge search new function-quick movie ticket search new function-total price sorting search new function-quick job search Taobao help global shopping help

How to search for baby?

Do you provide invoices for shopping?

Buyers participate in limited-time promotions. What is a limited-time discount?

Why can't you search for babies?

How to find products that support "credit card payment business"?

Taobao related invoice problem summary What is spike?

How to search the seller's shop?

What is a commodity with a range price?

Search for new features-buy air tickets quickly

Where can I find the treasures and shops I have been to?

How to edit my baby?

What is Tao Footprint? Where is it?

Search for New Features-Total Price Sorting

Search for a new function-mobile phone quick recharge

Why can't I search the store?

What is same-store purchase?

Where can I see the ranking of tuberculosis websites?

How do I know that the seller is a flagship store?

How to clear the recently browsed treasure?

Search for new features-quick job search

Dianpu steet

What if the picture doesn't display after searching for baby?

What is a convenience center?

How to judge whether the seller has joined the seven-day unreasonable return?

What do you think of the business hours of the store?

What is same-store purchase?

How to judge whether the seller has joined the seven-day unreasonable return?

Where is the best selling channel for Taobao?

What does the toolbar in the lower right corner of the page do?

Search for new features-buy movie tickets quickly

Search for a new function-buy lottery tickets quickly

How to use the same baby?

What does Taobao market mean?

What time does the daily special start?

How to turn off the background music in the seller's shop?

I am a buyer, why can't Taobao pictures be displayed?

When the buyer is not logged in, the discount price will be displayed. After login, it will be the original price. How to search for overseas purchasing treasures?

The price of search results is somewhat different from that of the details page. How do you always search for treasures according to sales volume or price?

How to search for second-hand idle baby?

How can I find the baby I checked before?

Can I still buy the goods off the shelf?

Is there any difference between automatic delivery goods and other virtual goods?

How to cancel the message reminder function of Taobao toolbar?

How to search sellers in the same city?

How to find the member name of the seller?

How to find goods that can be bought with gold coins?

Search frequently asked questions q &；; A

Matters needing attention for buyers to buy time-limited discount goods

What is HiTao Haitao?

Why can't you see my news on the seller's baby page?

How to block unnecessary keywords when searching?

I posted a post in the exchange area of the seller's shop (leaving a message on the shop's home page). How can I delete it?

Where can I find a global purchase?

I posted a post in the exchange area of the seller's shop (leaving a message on the shop's home page). How can I delete it?

Matters needing attention for buyers to buy time-limited discount goods

How to find the seller's shop by member name?

How to continue searching for babies in the baby classification?

What do you mean the baby page is about to start?

How to find a baby who supports the consumer protection service?

What if I don't want to see some babies when searching?

How to recover by clicking "I don't like it" when searching for baby?

Are all the treasures sold on Taobao in stock?

Search baby doesn't want to see repeated sellers appear?

How to directly lock in the target supply of search baby?

How to filter the same baby when searching for it?

How to continue searching for babies in the baby classification?

Introduction of "I want to buy" page

I'm a buyer. How to buy virtual goods to ensure safety?

How to find the seller's shop by member name?

What is "taste watching"?

How to find a baby who supports the consumer protection service?

On-demand (C2B) market

Cheats to save money (quote)

Teach you how to save money!

1. Read more books. Take care of one thing and don't rush to do it. Copy his name and search in the search bar (you can also sort the price from low to high) to see if there is anything similar (usually there is). Compare the price and the postage (for example, a seller in Shanghai is 3 yuan more expensive than a seller in Guangdong, so it must be a seller in Shanghai, because the express fee from Shanghai to Zhoushan is only 5 yuan, while the lowest in Guangdong is 10 yuan). Of course, if the price is too low, don't read it, because the online price is already very low, and there will be problems if it is lower!

2. authentic. Chat with the merchants in Want Want and ask if it is genuine. This is very important. Many of them are parallel imports, and the Hong Kong and Taiwan Province editions are not authentic. If you want to buy a genuine product, you should say: it is not the genuine product that asks for a return.

3. bargaining. Of course, people have agreed not to accept bargaining, so let's not talk about it. But the price is by no means cheap. Almost all can be discounted again. People can't bid too low, because every old buyer will bargain, and bargaining is very learned. Let me explain it in detail: 1. Want to buy and pretend it doesn't matter. Don't speak too fast, let the seller guess whether you might buy it. Speak politely and kindly, give the seller a good impression, so that he can give you the lowest price. Be sure to say that you will introduce many friends to visit. Show your eloquence when you buy things in the market. You should know how to play it here. If the price is acceptable to you, don't ask again and again, how about this and the quality? This will cause disgust and make you feel troublesome. You don't even want to sell it. If you give a return, a bad review or something, it won't be sold cheaply. There are many situations.

4. Don't take the reputation of the store too seriously. There are many ways to brush your reputation now. Service is the most important. It is a good thing for the shopkeeper to serve well, and a few dollars are expensive. No matter whether there is any problem with the goods in the future, after-sales service is still a good business. It is not enough to look at credibility alone. The service is much better than the new store with 5 drills. Because we just opened the store, everyone wants to make it better, so the good quality ones are very serious after they are sold out. In addition, the business of the new store is not good, and I certainly appreciate your support. The new store will also do unprofitable business to improve its popularity and credibility. Actually, what I earn is word of mouth. For consumers, this is not good!

When buying goods, there may be the following knowledge you need to master. Please click on the following resources. On the left, under the category of "I am a buyer-buying goods", you can find the answers to the following questions:

1 Create/cancel transactions include

Commodity procurement process

Frequently asked questions of automatic recharge

Baby, what's the reason for the tip being removed or transferred?

What is automatic recharge?

When buying, you are prompted with the words "credit is between 0 and 3 points, and you can bid 5 times"?

I don't want to buy unpaid goods after taking pictures. How can I cancel them?

How to recharge automatically?

What is anonymous purchase? How to buy anonymously?

What should I do if I find that the receiving information is wrong after taking pictures of the goods?

What do you mean the baby is oversold?

I don't want the photographed goods. The seller has placed an order for delivery. What should I do?

Does the system automatically confirm the receipt of the automatically recharged baby?

How to close an order?

What if the automatic recharge is wrong?

Shopping process

I didn't choose to buy anonymously. How can I keep my purchase records from being seen by others?

Can the buyer cancel the transaction order of cash on delivery by himself?

Is it safe to recharge the phone bill automatically?

The seller's shop prompts "Sorry! Taobao is taking stock of stores, please try again later.

What is Alipay secured transaction?

Why do you prompt "sorry, I can't buy it" or "I'm very sorry, I can't buy it" when you buy it?

The photographed goods have been paid, how to cancel the transaction?

Frequently asked questions about anonymous purchase

How to kill?

What if I don't want it/shoot it wrong/the seller is out of stock?

What is transaction closure?

What if the seller makes a deal?

Tip: The following babies can no longer be purchased. Please place your order through Buy Now or rejoin the shopping cart.

How to take pictures of your baby?

........... and others.

2 recharge/payment/withdrawal includes

Transaction payment, credit card payment (buyer), finding someone to pay for the recharge and withdrawal of digital certificates and other related knowledge.

3 View transactions/logistics, including

"Bought Baby" Page Function Description

How to check the transaction timeout?

How to contact the seller?

How to check the logistics details of the seller's delivery?

How to check the seller's personal information and contact information?

What if I can't contact the seller?

How to delete the "Bought Baby" record?

How can I check my purchase records?

How to query the order number/Alipay transaction number?

How to view logistics information?

How to view logistics information?

How to restore or view deleted orders?

The transaction has been paid, why hasn't the seller delivered the goods?

How can buyers check and confirm the receipt time?

Where is the order recycle bin?

How to keep my purchase records from others?

Why hasn't the seller delivered the goods yet?

Can I delete the transaction?

Why is the logistics tracking not displayed/viewed?

How to delete a baby?

How to delete the bought baby?

What is the reason that "this user * * has been frozen, and the baby snapshot cannot be displayed"?

How do buyers modify trading orders? How to view the order transaction status?

How to judge whether the traded goods can have postage concessions?

Why can't I find the transaction records of the last three months?

Which logistics does the seller use to deliver goods?

The difference between surface mail and express delivery is that the receiving address is wrong, but the seller has already delivered the goods. What should I do?

Why can't I find the order I just received?

...... and so on.

4 receipt confirmation includes

How long does it take to confirm that the receiving system automatically pays the seller?

Where can I confirm the receipt and pay the seller?

Introduction of buyer's function of extending receiving time

How to extend the time to confirm receipt?

Shopping cart order has a baby to apply for a refund. Can you confirm the receipt?

How do buyers receive goods that are automatically delivered?

confirm receipt

How to extend the payment time?

How long is the confirmation time of virtual goods transaction?

Why does the transaction automatically confirm the payment?

How to judge whether the transaction has confirmed receipt?

How many times can the buyer extend the time to confirm the receipt?

How many days does it usually take to buy things on Taobao?

Does it matter if you don't click to confirm the receipt?

How long does it take to automatically pay the seller after purchasing the goods that are automatically delivered?

Can the seller delay delivery?

What if the courier doesn't deliver the goods to your door?

Do I need to enter Alipay password after clicking "Confirm Receiving"?

Can't enter the payment password when confirming the receipt, prompting to install the security control?

How to prevent the seller from paying the money automatically when the transaction is overtime?

..... and so on.

Matters needing attention after payment:

65438+ Therefore, businesses often forget that businesses are human beings. As a consumer, if your shopping process is a mess, businesses will inevitably make mistakes. So repeated confirmation or simple downloading is a good way to avoid this mistake. Of course, it is also important to take photos and collect evidence in time when receiving goods.

2. Use your familiar courier and try not to entrust others to send it. Some people always trust their neighbors and aunts downstairs in the unit mailroom. In fact, these goods that have been changed hands are not conducive to inspection, and they are also easy to travel and lose. It is best to receive it a few days later, and it is best not to let others collect it for you. If it really doesn't work, let the courier save it for you and get it yourself.

Finally, there are some experiences summarized by other netizens. I have a lot of experience in this field, so you can search it again yourself!

Learn the following points, you will find your favorite baby, and it is cheap and good.

1, clever use of baby

Enter the baby you want to buy in search, then all the baby prices can be seen at a glance, and the price of that house is high or low, so you can compare and choose slowly. Choose goods with good reputation and low price from them.

2. Where is the cheap baby?

In fact, the prices of most treasures in Taobao are similar to those on the market, and some may be slightly higher than those on the market. Only those recommended by Taobao and promoted by Taobao can really have a price advantage. Of course, the biggest advantage of shopping on Taobao is that you can take care of both distance and distance, buy your favorite baby from all over the country, and you can also avoid the pain of running around.

If you have time, you can make a list of the treasures you plan to buy in the near future, and then look carefully on the baby search to see which one is cheaper and more reliable. Of course, as I said above, some novice sellers are eager to open stores to earn popularity and credibility. If you want a baby, you can consider buying it from these buyers as long as it is not very expensive and the requirements are not too high. Maybe you can not only find a good thing with good value for money, but also make friends with a big seller in the future. After a long time, you will get a great discount and save a lot of money. Of course, it is safer to buy a relatively expensive baby with high requirements in all aspects, or to find a seller with high credibility.

Taobao Crown 100% shops are always popular because of its high reputation and good evaluation, which also proves that the seller's quality is reliable. On the Internet, there are many formal websites that collect good shops.

Don't be fooled by the low price.

Some novice sellers, as well as some experienced hands, deliberately set the prices of some daily necessities and babies lower, because the market prices of these things are well known to everyone. The purpose of this pricing is to make buyers mistakenly think that the things sold in this house are very cheap, but the postage and courier fees are set at a higher level, which is called compensation for losses outside the embankment. Others sell things that are about to expire. But the seller said in the baby description, don't buy it if you shoot it, and add a complaint in the bad review. Never buy anything from such a seller.

4. Infants unsuitable for purchase

Now there are all kinds of goods sold on Taobao. Almost everything on the market can be bought on Taobao. However, some things should not be bought in Taobao, not that Taobao's things are not good, but because the products themselves require high after-sales service, such as air conditioners, which need to be installed and repaired after sale, and some second-hand things with troublesome warranty are not suitable for buying in Taobao.

5. Look at promotion coldly

Some sellers, especially novice sellers and full-time online sellers, often engage in some promotional activities such as auction, promotion, and postage for promotion and popularity. There are also many good treasures that are worth the money in these activities. But what I want to say is another kind of promotion. Don't think that what you buy through promotion or auction will be cheaper than usual. Actually, it's not. For the sake of popularity, some sellers tend to slightly increase the price of promotional treasures, but they have to put on a coat of price reduction or postage, which is actually "the wool is on the sheep." Some sellers sell unpopular goods that we don't know much about, and some sellers auction inferior goods. When you buy them, you find that they are not worth the money. I want to return the goods and give them a refund. I found that the courier fee is sometimes more valuable than the baby I bought, which is not cost-effective. Eat a dark loss. Now Taobao auction is free of postage. In the past, when postage was unavoidable, some sellers auctioned for one yuan, and the postage was very high. If you want to buy two or two different treasures, you have to spend twice the postage. Obviously, selling low-priced goods makes up for the loss of postage. Don't take such a child.

6, the roots of the ears should not be soft.

Some buyers, after buying the cheap goods promoted by the seller, the seller will recommend other treasures at the right time. This is like the promoters arranged by many manufacturers in the supermarket. Often buyers are not clear about the pros and cons of these treasures, which is easy to cause some blindness. They think that they just bought the seller's good baby and bought another one without increasing the freight, so they often buy something they don't want to buy. Spend more things you don't want to buy, and then regret it. "I have money to buy leisure for half a year", I bought more idle things and took up space.

7. What should I pay attention to when I leave?

Taking pictures of the baby and paying the money seems to have completed a transaction. Actually, it's not. You should also pay attention that you should tell the seller your delivery address. Especially for some buyers, if there are more than two delivery addresses, it is particularly easy to make mistakes, so don't forget to check the mailing address and contact phone number with the seller to avoid wasting time by making mistakes.