I bought a train ticket online for ID verification. Go to the ticket office to verify, buy tickets online or display to be verified. What happened?

If you have been verified in the window, but log in to 12306 and find that your identity information is still in the status of "to be verified", you can try this method: enter the "Common Contacts" option from "My 12306", click the "Edit Identity Information" button again, jump to the page without making any changes, and click ".

The customer service staff of the railway department suggested that passengers who encounter the prompt of "to be verified" and are eager to buy tickets online can call 95 105 105 to buy tickets according to the voice prompt. After the ticket purchase is successful, you must pick up the ticket at the railway station or the ticket outlet on the same day, otherwise the order will be cancelled automatically.

To go through the verification procedures, the method is actually very simple. Take your original ID card to the train station or ticket office and ask the staff to help verify it. It only takes a few minutes, and the service is free. But if your name is too long, or contains uncommon words or traditional Chinese characters, you can only check it at the ticket window of the station. At the same time, citizens who have registered their accounts at 12306 but failed to pass the authentication must provide the last 4 digits of their mobile phone numbers or the first 3 digits of their registered email addresses, and common contacts (passengers) should also provide the ID numbers filled in by registered users when registering.