What should I do if the ICBC electronic cipher device is out of power?

The solutions to the problem of the electronic cipher device being out of power are as follows:

1. If your electronic cipher device is out of power and the cipher device cannot be used, you can use " Call the cipher service hotline-Security Center-SMS Verification-Self-verification" to reactivate your electronic cipher.

2. You can also bring your valid ID, registered electronic banking account and electronic password to the ICBC counter to apply for a queue number, reactivate or change your password.

3. Press and hold the password start button for three seconds to confirm whether it can be started. If the code doesn't respond, it's usually a fault or issue with the battery.

4. ICBC electronic password is powered by button battery. Depending on the battery model, you can buy a new one and replace it.