Who will bear the courier fee when the epidemic is returned by express delivery?

The sender. Express delivery is returned because of the epidemic, and there is a courier fee. Usually, the courier sent by the sender is returned due to the epidemic, and the returned freight is borne by the sender. Because the recipient didn't pick up the parcel, and the courier company actually completed a transportation, it was forced to return it because the courier could not be delivered due to the epidemic, so the sender had to pay the fee for returning the courier.

When handling express parcels, the following methods can be used to minimize the risk of infection:

1. It's best to bring a mask and gloves when collecting consignment express and articles in domestic high-risk areas and overseas.

2, gloves can choose plastic gloves or disposable gloves, masks can choose medical masks, reduce direct contact and communication.

3. Try to pick up the express delivery in one place to achieve zero contact; If you need to sign for the courier in person, please keep a safe distance from the courier.

4. When unpacking the express parcel, it is best to do it outdoors. Don't take the outer packaging home, and treat it as domestic garbage; If you really need to take it home, it is best to disinfect the outer packaging of the courier and the goods with chlorine-containing disinfectant or 75% alcohol before unpacking them, but it should be noted that alcohol is flammable, so please do not spray it on a large area.

Who is the sender?

1. Sending means that the sender pays the courier fee.

Delivery means that the recipient pays the courier fee, and the courier fee paid by people other than the sender and the recipient means that it is paid by a third party, such as an agency.

2. Third-party payment is a trading support platform provided by third-party independent institutions. In the transaction through the third-party payment platform, after purchasing the goods, the buyer uses the account provided by the third-party platform to pay for the goods, and the third party notifies the seller of the arrival and delivery of the goods; The buyer can notify the seller to pay after inspection, and the third party will transfer the money to the seller's account.

Legal basis: Article 24 of the Law on the Protection of Consumers' Rights and Interests: If the goods or services provided by the operators do not meet the quality requirements, consumers may return them according to the provisions of the state and the agreement of the parties concerned, or require the operators to fulfill the obligations of replacement and repair. If there is no state regulation and agreement between the parties, consumers can return the goods within seven days from the date of receipt; After seven days, consumers who meet the statutory conditions for terminating the contract can return the goods in time. If it does not meet the statutory conditions for terminating the contract, it may require the operator to fulfill the obligations of replacement and repair. Where goods are returned, replaced or repaired in accordance with the provisions of the preceding paragraph, the business operator shall bear the necessary expenses such as transportation.