Will the face recognition failure of online merchant loans be closed?

Or the user's ID card information is not updated in time, resulting in the user's ID card photos and information are different from my own. At this time, you need to go to the police station to update your personal identity information before you can pass the verification. The face recognition of online merchant loans can't be realized, which may be caused by the unsmooth network. Users can choose to re-verify in a place where the network is clear.