Hello! Why can't I open the SMS?

1. Try viewing other messages. Some text messages may have compatibility problems.

2. If the SMS in the mobile phone can't be opened, it is recommended to go to Application-Settings-(General/More)-Application Manager-All-Open Information-Clear Data.

3. Back up the data in the mobile phone (such as address book, multimedia files, etc.). ) and restore the phone to the factory settings.

4. Check whether the mobile phone has firmware/system push notification. If yes, please upgrade your phone to the latest version. View mode: Settings-(General/More)-About Equipment-System Update-Update.

If the problem still exists, it is suggested that you take the purchase invoice and the three-guarantee certificate to the nearest after-sales service center for testing.