Bank of China sent me a text message asking me to take my ID card and card to the counter to supplement my personal information. I'm sure.

From July 4th, 2020, if your identity information stored in China Bank is incomplete or untrue, or if your valid identity document expires and is not updated in time within a reasonable period, according to relevant laws and regulations, China Bank will not be able to provide financial services to your account.

In order to ensure the normal use of your account, please check and verify your identity information through China Bank outlets, China Bank mobile banking client and China Bank customer communication applet as soon as possible. If the information is inaccurate or incomplete, please update and improve it through the above channels as soon as possible.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.