There is a balance in my mobile phone, but I can't get the message.

Your mobile phone has a balance but can't be used. It may be that the system didn't deduct the phone bill for your number in time, or the balance of your number is not enough to deduct the arrears.

You can check the amount you owe through the following channels:

1 Log in to the online business hall /02DAa home page and click "phone bill inquiry" > "account balance";

2. After logging in to the mobile phone business hall client, click Service > Query > Telephone Fee Query > Account Balance;

After entering the page, query date, customer name, available balance, mobile phone number, available balance and frozen balance information will be displayed. If you owe money, your available balance is negative or zero. In addition, you can also contact the local manual customer service or go to the local business hall to inquire about the arrears.

It is recommended that you troubleshoot through the above situation.

The above situation remains unresolved. It is recommended to contact the Unicom customer service to which the number belongs.