Tips for booking customers

Skills of making an appointment with customers. In the workplace, customers are very important. Many industries have to meet customers. When talking about things, you should make an appointment with your customers in advance. It is skillful to make an appointment with a customer. Let's share some tips on making an appointment with customers. Let's have a look.

Instructions for booking customers 1 1, straight to the point booking method.

When talking to customers on the phone, use concise language, make yourself clear in a short time, go straight to the subject and express the purpose of calling home. This method is suitable for you who basically don't know the customer's situation. You basically don't have any other auxiliary information except the customer's name, phone number and position. The list of customers obtained by most salesmen basically contains only these basic information. In view of this situation, the salesman's purpose is to screen out the customers he can see as soon as possible, so he takes a straight-to-the-point approach. More commonly used words: Hello, Manager X! This is YY from XX Company. Our company makes ZZ products, and I am responsible for the sales in this market. I wonder if you are free this afternoon. I want to get to know you in the past and report to you about the company and products. This speech is simple and clear, customers will soon know what you want to do, and will choose to promise you or refuse you according to their own needs. If customers agree with you, you get potential customers; If the customer refuses you, you can call the customer again.

2. Recommended method

If the customer information is obtained from a friend, and the friend agrees that you tell the customer that it was introduced by him, then it is easier to say that it was introduced by a friend when you make an appointment with the customer. And if a friend tells you not to tell the customer that he introduced you, then you can still make some optimization in your speech: hello, XX, your contact information was given to me by my friend. I mainly produce YY products. I want to visit you at two o'clock this afternoon to introduce our company and products. There are usually friends' blessings. Although the customer doesn't know which friend it is, it will also increase the success rate of the appointment. If a customer asks who his friend is on the phone, you can say: He is also your supplier. Thus cleverly avoiding this question and not answering directly.

3. Smith method

This kind of customer must have been introduced to you, and the organization inside will have a detailed description, so that you can know the specific position of the reserved customer, in charge of the leaders and subordinates. It happens that this customer is very important, and the progress of the project needs you to see him as soon as possible, so you must take some special measures. You can meet this customer in the name of the leader's recommendation. Commonly used words are: Hello, Manager XX! The leader gave me your phone number. I'm YY, mainly engaged in ZZ products. I want to visit you in your company this afternoon and report our products and solutions to you. When the customer hears the phone call from the leader, although he doesn't know whether it is true or not, he will still meet you if he is politically sensitive. But there is always a question in his heart: which leader gave the contact information? You should also prepare the answers so that customers can ask them when they meet. When meeting, if the customer really asks, you can subtly say: I met the general manager of XX at a meeting, and he said that you are in charge of this matter, so I asked for the contact information. When I first met Mr. XX, he didn't necessarily remember me. If you say so, customers will not confront their leaders.

4. SMS mode after the call

Calling the customer doesn't mean the communication is over. On the contrary, whether the customer agrees with you or rejects you, you have to send another message to the customer. The content of the short message can be like this: XX, I just called you YY. Thank you for your patience. This is my phone number, please keep it! This has several advantages: strengthen the customer's impression of you and let customers remember you; Sometimes the phone can't hear your specific name clearly, and the customer will know it by sending a text message; The customer will do something else after answering the phone. If you send another message, he may save your phone number. If the customer refuses you, he also knows who you really are and what you do. It's better than dry refusal to answer the phone. Some of these techniques are risky, such as Smith method. You have to make sure it will be perfect in the end before you can use it. Other tips are more common and help to improve the success rate of meeting customers. You might as well try.

Tips for booking customers 2 classic answer customers are too expensive.

1 Sir, it is said that a thousand dollars can't buy a diamond that really suits you, even if it is expensive, is it worth it?

2, so expensive, so expensive, because good is expensive. I think you are also sincere. Why don't you make a firm offer? I'll apply to our boss.

I'm really sorry. Our price itself is very real. Now we still have 299 activities to reduce 50%. You can see more.

Our store is doing sales promotion, and now the price is very favorable. Oh, you can buy it at ease.

Thank you very much for your patronage. Our goods are of good quality and reasonable price. So there are quite a few old customers who come to the store for the second time.

6, this is already very cheap, the price of our store has always been very real, so there are many old customers, I hope you will become our old customers.

7. I totally agree with you, but as the saying goes, it's worth it.

8. This price is really not available. I really want to sell it to you. Tell you what, I'll give you a small gift, which was originally given when I bought it at over 299. Please take care of the store in the future!

9, we have no profit, please be merciful! The materials used in this product are very good, and the quality and style are guaranteed.

10, the business of clothing stores is not good now, and the competition is fierce. In fact, it's not easy for everyone. Please ask your relatives to understand our difficulties.

1 1. Well, I sincerely want to do business with you, too. Remember to visit our store more next time!

12. Thank you very much for your patronage. Maybe our fate hasn't arrived, but it doesn't matter. Business is not love. I will recommend it to you as soon as possible next time.

/Mr. kloc-0/3, you have a good eye. This model is a new model that we just listed. This is a normal price product with no discount. what do you think?

14, the price really can't be less, but we send you a gift as a token of our appreciation. Please take care of our business next time.

15, today happens to be our anniversary celebration. If we decide today, we can give you a discount on this basis. ...

16, we have an activity this week. If you decide today, we can give it to you. ...

/Mr. kloc-0/7, diamonds symbolize love, and love cannot be discounted! (Be humorous).

/Mr. kloc-0/8, you can't just consider the problem of cheapness when buying things. Have you used similar products before? That cheap commodity may start to have quality problems after a while.

19, sir, we really hope you can buy it in our XXX jewelry, but we really can't do it at this price. Haha, even if you film me, you can't even give this price. How about I help you choose another price? (joking)

20. Sir, our price in xx is very stable. XXX jewelry is the first choice to buy jewelry, don't worry, it won't be expensive.

2 1. Some diamonds, no matter how cheap, are a waste of money if they don't look good on you. Is that so?

22. You see, after talking to you for so long, I really think the quality of this product is good and the price is already very low. If you ask us to reduce the price again, my commission will be gone. You know, all our businessmen live on commission. You must let me take a little commission to support my family.

23. As you know, sir, good goods are not cheap, and cheap goods are not good!

24. You see, the one you just saw suits your temperament very well. It seems to be tailored for you. No one else can wear this effect. It's a pity that you don't buy it!

Sir, I really hope you can take care of our business, but your requirements are too low. If I dare to give you this price, our boss will let me be laid off. Haha, will you take me in? (Humor)

26. Sir, you see so many old customers of XXX jewelry. If they sell expensive in our company, they won't spend any more. Is that so?

27. In fact, the company really has regulations that this discount cannot be achieved. Please leave me alone! (joking)

28. Now is the promotion period. Usually there is no such price, which is very cost-effective. We will adjust the price to 7.5% in the future.

29, really can't discount, if you need less 10 yuan, I will accompany you 10 yuan! (Humor)

30. Wow, big brother, I don't have to ask the manager if you say 60% off, and I can answer. It's really impossible

3 1, do you think you can buy such a good thing at this price? Jewelry is a valuable commodity. The most important thing is to buy it safely, right?

32. When people say they want to buy something, they don't ask if it is expensive, they just ask if it is right, that is, is it worth it?

33, they all say: "Gold is valuable and jade is priceless", a water and a dime, jade is about fate, and the most important thing is that you like it! Is that so?