Why can't I receive the message after dialing 1008611?

This may be intercepted by your mobile phone software.

Change the phone card to another mobile phone and test it.

If you can receive text messages on another mobile phone, it is a problem with your original mobile phone.

Uninstall mobile phone software that intercepts text messages, such as Computer Manager and 360 Guard.

If you still can’t receive it after uninstalling it, back up your phone’s data and restore it to factory settings.

If it still doesn’t work after trying the above, call 10086 customer service, or bring your mobile ID card and go to the nearest business hall for consultation.

The 10086 customer service hotline provides users with professional services such as business consultation, business acceptance, complaints and suggestions on mobile communications 24 hours a day through manual, automatic voice, SMS, fax, E-mail and other methods.