What should I do if the vivo WATCH 2 watch shows that the operator is configuring the eSIM or that the eSIM has been downloaded?

You can refer to the following methods to check:

(1) Confirm whether you have received the SMS successfully handled by the operator. If you have not received the SMS, it may be that the service of the operator has not been successfully opened. It is recommended to contact the customer service of the operator for assistance.

(2) confirm whether this number has been opened on other watches. If other watches have been opened, you can go to the operator's App to cancel the eSIM service, and then connect the new watch to open the service again through the mobile phone "Health" App;

(3) open the "health" App? > ESIM and mobile network, check whether the eSIM card is displayed. If the corresponding operator name is displayed under "Enabled", it means that the eSIM card of this operator has been successfully opened/downloaded, and it is unnecessary to download it again;

(4) if the above conditions are not met, it may be that the operator's server is configuring the eSIM card data, so it is recommended to wait for a period of time (several minutes) and try downloading again.

(5) if the above methods are not effective, you need to cancel the eSIM service through the operator App and reopen the service.