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Can I call the police if the micro-store illegally deducts money?
When the legitimate rights and interests of businesses are infringed, they can defend their rights according to the General Principles of Civil Law, Contract Law, Company Law, Consumer Protection Law and Public Security Administration Punishment Law.
If there is a dispute between the merchant and the consumer, it can be settled through consultation. If consumers deliberately frame businesses, businesses can report to the public security organs. For example, Article 39 of the Consumer Protection Law stipulates that disputes over consumer rights and interests between consumers and business operators can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court.
The state pays more attention to the protection of consumers, because consumers are a vulnerable group compared with merchants, so many strict laws are stipulated in the law to regulate merchants, including producers and sellers.
Article 40 of the Law on the Protection of Consumers' Rights and Interests stipulates that consumers may claim compensation from sellers if their legitimate rights and interests are damaged when purchasing or using commodities. If the seller's compensation is the responsibility of the producer or other seller who provided the seller with the goods, the seller has the right to recover from the producer or other seller.
Consumers or other victims who suffer personal or property damage due to commodity defects may claim compensation from sellers or producers. If it is the responsibility of the producer, the seller has the right to recover from the producer after compensation. If it is the responsibility of the seller, the producer has the right to recover from the seller after compensation.
When consumers receive services, their legitimate rights and interests are damaged, and they can claim compensation from the service providers.
If the consumer thinks that the goods are defective and asks for a return, according to the principle of "whoever advocates it will give evidence", the consumer must provide sufficient and powerful evidence before the merchant can bear the liability for breach of contract on the quality of the contract products, so the Consumer Protection Law also protects the merchant on the one hand.
The Law on Public Security Administration Punishment also protects consumers from unreasonable troubles or businesses that eat overlord meals. According to Article 23 of the Law on Public Security Administration Punishment, anyone who commits one of the following acts shall be given a warning or fined not more than 200 yuan; If the circumstances are serious, he shall be detained for more than 5 days 10 days, and may also be fined up to 500 yuan:
(1) Disrupting the order of organs, organizations, enterprises and institutions, resulting in work, production, business, medical treatment, teaching and scientific research not being carried out normally, but causing no serious losses;
(2) disturbing the order of stations, ports, docks, airports, shopping malls, parks, exhibition halls or other public places;
(3) disturbing the order on buses, trams, trains, ships, aircraft or other public transport;
(four) illegal interception or forced boarding, boarding motor vehicles, ships, aircraft and other means of transportation, affecting the normal running of vehicles;
(5) disturbing the election order conducted according to law.
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