Is the bank’s customer service available 24 hours a day?

The customer service hours of each bank are different.

1. CCB’s customer service hotline is 95533, providing 7*24 hours service. Construction Bank Credit Card 24-hour customer service hotline: (domestic) 95533, (overseas) 86-28-95533.

2. ICBC Telephone Banking provides 7×24 manual services, during which 22:00-7:00 (23:00-7:00 for credit card customers), the manual service can mainly handle loss reports and self-service For emergency services such as machine failure and abnormal account changes, if you have other business issues, you can send a text message to 95588, or consult through ICBC portal smart services, online customer service, WeChat banking and other channels.

3. Bank of China provides customers with 24-hour 95566 telephone banking services and 95566 SMS platform services

1. Banks are one of the financial institutions. Banks are divided by type: Central Bank , policy banks, commercial banks, investment banks, and the World Bank, their responsibilities are different. Central Bank: The People's Bank of China is the central bank of our country. Responsibilities: A special financial institution that implements monetary policy, conducts macro-control of the national economy, and supervises financial institutions and even the financial industry.

2. Policy banks: including the Export-Import Bank of China, Agricultural Development Bank of China, and China Development Bank. Responsibilities: Equity participation or guarantee, not for profit, specifically to implement and cooperate with the government's social and economic policies or intentions, directly or indirectly engage in policy financing activities in specific business fields, and serve as a role for the government to develop the economy and promote social progress , financial institutions that carry out macroeconomic management tools.

3. Trust investment company: In the status of trustee, it accepts, manages and uses trust funds and operates trust properties according to specific purposes, or in the status of investment intermediary, engages in specific purpose investments related to the capital market. financial institutions. Foreign bank: a bank registered under the laws of a foreign country, a branch approved by the Taiwanese government and registered for business in accordance with the Company Law and the Banking Law. In addition, the following distinctions can be made based on the background of the bank: central bank, public bank, private bank. According to the laws of the People's Republic of China, banks are divided into the central bank (People's Bank of China), commercial banks (including rural credit cooperatives and new rural financial institutions), policy banks (Agricultural Development Bank of China, China Development Bank, China Export-Import Bank).