What are the communication skills of team management?

Managers hope to create a healthy and positive communication atmosphere, but ignore that they may be obstacles to communication. The leaders of many enterprises are self-centered and condescending because of their power and status, and lack sincerity in communicating with employees. Communication is a fair and objective process. The arrogant attitude of managers can't get the real feedback from employees, which makes the communication between the two sides unbalanced. In the end, not only can effective communication not be realized, but it may even have an impact on the whole team, causing a vicious circle and endangering the whole team. If an enterprise wants to create an atmosphere of effective communication, leaders should first set an example and gradually extend their ideas to all aspects of the organization.

Have a unified value system

In a team, differences in personality, beliefs, attitudes towards people and things, functions and other factors will cause differences, and if these differences are not handled properly, they will cause great obstacles to corporate communication. The main factor causing these differences is the difference in values between people. Under the same conditions, two people with different values will have different behaviors. For example, in the case of imperfect rules and regulations, A may improve its own system and be strict with itself according to the improved system; B may take advantage of loopholes in the system to reduce workload or seek personal gain. Ensuring that employees have unified values can reduce differences among team members and make communication smoother.

Good corporate atmosphere

Shorten the information transmission chain

Some employees always deviate when executing orders, which is often due to the complex organizational structure of enterprises. The information starts from the board of directors, goes through the general manager, deputy general manager, department manager and grass-roots employees. Because the information transmission chain is too long, the position of the information transmitter in the organization, the expressive ability and the understanding ability of the information receiver may lead to information deviation, which makes the execution of employees inconsistent with the original intention of the information publisher. Therefore, in order to ensure the effective transmission of information in the team, we should try to shorten the information transmission chain.

Broaden communication channels

Communication channels in enterprises are often divided into formal channels and informal channels. Formal channels are usually used to convey important information and documents or make organizational decisions, which can ensure the authority of information, while informal channels are not supervised by organizations, and their forms are changeable and straightforward. In addition, enterprises should also expand communication channels, establish downward communication channels, upward communication channels and horizontal communication channels, so that managers and employees can actively communicate and ensure timely feedback of information.