The short message function can't be used normally? Try these troubleshooting steps.

The short message function of mobile phone suddenly fails to work properly? Don't worry, you can try the following steps to solve the problem.

Mobile phone replacement test

Please try to insert your mobile phone card into another mobile phone to see if you can send and receive SMS normally. This helps to determine whether the problem is with your mobile phone.

SIM card failure

If you can't receive SMS on another mobile phone, there may be something wrong with the SIM card. Please contact your network operator and ask if you need to change your SIM card.

Reinsert the mobile phone card.

If the SMS function is normal after changing the mobile phone, it is suggested that you re-insert the mobile phone card into the mobile phone and send yourself a short message to check whether it can be received normally.

Check the SMS center number

Enter the SMS center of your mobile phone and contact your mobile operator to check whether your SMS center number is set correctly. If the number is wrong, please correct it in time.

Security software interference

If the above steps cannot solve the problem, it is recommended that you temporarily uninstall the system security software to eliminate the possibility of software conflict.

Restore factory settings

If all the above methods fail, it is recommended that you enter recovery mode after backing up data to clear cache, user data and all data. After cleaning, do not restore the system settings after entering the system.