Why didn't Huawei enjoy 9e and receive a message without prompt tone?

Please try the following methods to solve the problem:

Please click Settings > Voice > Default Notification Ringtone to see if no mode is selected; If no mode is selected, you may be advised to try to change other ringtones;

Please click this: EMUI 8.0 > voice > settings after don't disturb to check whether the don't disturb mode is turned on;

Ben before EMUI 8.0: Settings > Do Not Disturb, and check whether do not disturb mode is turned on.

Please click, EMUI5. X: settings > notification and status bar > notification management > information;

Before EMUI 8.2: Settings >; Applications and notifications > notification management > information;

EMUI 9.0: Settings > Application > Application Management > Information > Notification Management. It depends on whether permission notification is turned off. I suggest you try to turn on permission notification.

Magic UI 2.0: Settings > Application > Application Management > Information > Notification Management, depending on whether the permission notification is turned off, I suggest you try to turn it on.

Click settings > voice > ringtone to see if the ringtone volume setting is too low. We suggest you increase the volume as much as possible;

Please click EMUI 8.0/8. 1/8.2: Settings > Voice > Silent Mode; , to see if mute mode is selected. It is recommended that you try to turn off the mute mode option;

Click EMUI 9.0: settings > voice > mute to see if mute is turned on. It is recommended that you try to turn off the mute option.

Click Magic UI 2.0: Settings > Voice > Mute to see if mute is turned on. It is recommended that you try to turn off the mute option.