How to call back customers in real estate sales?

A. get ready for work before calling back. 1. Keep a relaxed and happy mood. 2. Smile, no distractions. 3. Pay attention to the surrounding environment and avoid interference. 4. Prepare writing and recording tools such as paper and pen. 5. Be prepared to accept rejection and challenge. B.don't go straight to the point after the call is connected. Talk about buying a house after exchanging pleasantries. 2. Ask the customer about topics of interest and care about his recent situation; 3. Praise others' behavior is better than appearance; 4. Greetings and compliments should run through the whole sales process, and we should always look for compliments from customers everywhere. Objective: To establish a trust relationship, remove the guard, and understand his views and considerations about the house 1. Customers are hesitant about the house and have no definite solution: analyze the market and help customers make up their minds; 2. The client totally denies the house. Solution: learn more about the real needs of customers, recommend the house again, and make an appointment to have a look next time.