The smart lock has been replaced with a light modem, why can’t I see the opening information on WeChat?

The reason why WeChat cannot see the opening information of the smart lock may be because the network configuration has changed due to the replacement of the optical modem, or the connection settings of the smart lock need to be reconfigured. Here are some possible solutions:

1. Check the network connection to ensure that the new optical modem is properly connected to the Internet and that your phone can also connect to the network normally. If the network connection is not normal, the smart lock cannot send the door opening information to your mobile phone.

2. Reconfigure the smart lock. If you change the optical modem or router, you may need to reconfigure the network connection settings of the smart lock. Usually, the manufacturer of smart locks provides corresponding mobile applications that can be used to manage and configure smart locks. Open the app and follow the instructions to reset the smart lock's network connection.

3. Check the power supply of the smart lock to ensure that the smart lock has sufficient power. If the battery is low, the smart lock may not work properly, preventing the door opening information from being sent to your phone.

4. Update WeChat to ensure your WeChat application is the latest version. Sometimes, older versions of the app may have issues communicating with smart devices. Updating WeChat may help resolve this issue.

5. Check the settings of the smart lock. In the settings of the smart lock, make sure that the push function of door opening information is enabled and configured. Some smart locks may have custom notification settings where you can choose how to receive door-opening information, such as text messages, notifications, or WeChat messages.

6. Contact manufacturer support If none of the above methods solve the problem, it is recommended to contact the manufacturer or customer support team of the smart lock for help. They may be able to provide more specific guidance and support to ensure the smart lock is functioning properly.

Please remember to read the smart lock and light modem manuals carefully before making any setting changes to ensure you understand the correct configuration steps. Additionally, stay aware of cybersecurity and privacy and ensure your smart lock and other smart device connections are secure.