How to operate JD self-pickup

JD.com self-pickup is a fixed-point pick-up mode provided by JD.com to facilitate customers to receive goods. Users can choose the pick-up point by themselves. Currently, only some JD.com self-operated products can choose door-to-door self-pickup. Click on the order submission interface The delivery method can determine whether the product supports self-pickup. Let’s learn more about the specific situation with the editor below.

Self-pickup process:

First of all, you need to know whether there are self-pickup points around your home. Click on My-Customer Service-Self-Pickup Query, enter the address, and immediately search for nearby self-pickup points. Points are usually university courier rooms or transportation centralized points. The principle of proximity is sufficient.

Secondly, when placing an order on JD.com, you need to select the delivery method of door-to-door pickup. After the order is placed successfully, JD.com will start delivery. After it is delivered to the designated pickup point, generally speaking, the delivery time for self-pickup orders is A pickup code will be sent to you in about 1-2 days.

After you receive the pickup text message containing the pickup code information, you can go to the pick-up point selected for the order to pick up the goods. The pick-up time is 9:00-19:00 from Monday to Sunday (9:00 in some areas) : 00-18:00), please be careful when picking up the goods and it is best not to go on holidays.

Cash on delivery users only need to show the order number and withdrawal code to pay and pick up the goods. After completing the online payment, users can enter the delivery code or scan the QR code to pay by card and pick up the goods.

Note:

It is recommended that you go there as soon as possible after receiving the pick-up code. The self-pickup points and self-pickup cabinets can only keep the goods for 3 natural days. ), the order will be deemed to be canceled by default.

In addition, self-pickup points do not provide invoicing and ticket exchange services. Users who need it must mark it when placing an order and send it with the package.

If an ID account fails to deliver goods more than once within a month or more than three times within a year, 500 gold beans will be deducted from the corresponding account as shipping fee. For customers who want to pick up their items at home, JD.com can accept cash, POS machine card payment and check payment (checks are supported in Beijing and Shanghai).