My mobile phone cannot receive text messages from 10086. Why is there no setting to reject them?

Have you received other people’s text messages? If you have received them, it is a problem with 10086. If you cannot receive other text messages, or most of them cannot be received, then there is a problem with your mobile phone system. Well, my wife is like this. She can't receive text messages for a while. I just need to refresh her phone and she can receive text messages normally.