How to make a self-operated return in JD.COM? COM？

There are several processes for returning goods from JD.COM and sending them back. Study hard and remember that it will be useful in the future ~

1. First of all, you should know that JD.COM Mall needs to confirm the receipt before entering my order page, and then click "Apply for Maintenance/Return" after the order you want to return. (as shown in the figure below)

2. Then click the "Apply" button.

3. Then you will enter the information filling page. The application clicked here is an overdue order, and there is no return button! Another order is in return status. Choose to return the goods, then write down the reasons, upload photos of the goods, and then submit the application.

4. After the application is successful, the mobile phone will receive the SMS prompt, and then you can send the address according to the items in the SMS. Call the courier to deliver the goods.

SMS received by mobile phone

5. There will be a courier number after the final delivery. You need to fill in the express delivery number, log in my order in JD.COM, and then click "Repair/Return" in the navigation on the left. This completes the return work, which is very simple.