Mobile phone photo albums will turn black when opened.

Take out the battery and press the power button again to start the machine. If the fault still exists, it is recommended to send the mobile phone to the nearest Samsung service center for testing.

2. If the screen is black sometimes:

1. It is recommended to uninstall the third-party plug-ins running before the black screen.

2. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore factory settings (Settings-Privacy/Reset-Restore Factory Settings).