How to confirm that the stock account has been cancelled?

What investors should inquire about in their daily transactions is:

1. Entrusted transaction inquiry (transaction number and transaction price)

2. Inventory balance query

3. Fund balance query

4. Inquiries about dividend shares and interest accounts

5. Inquire about allotment to account, and turn to allotment inquiry.

6. Password query

7. Inquiries about new stock lottery, etc.

(1) Shenzhen B-share inquiry

Securities account information inquiry

1. The securities department provides investors with services such as inquiring account information, and investors can directly inquire account information in the securities department.

2. The Securities Department accepts the application of individual investors to inquire about securities account information, and investors shall submit the following materials for verification:

(1) Securities account card and its copy;

(2) ID card and photocopy;

(3) Fill in a complete application form for securities account registration information inquiry.

Matters needing attention

1. The securities department can only accept investors' own inquiries. If the family of a deceased investor inquires about the information of the investor's securities account, the securities department shall verify the investor's death certificate and prove the legal relationship between the inquirer and the investor.

Valid legal documents, such as household registration book, marriage certificate, etc.

2. The Exchange accepts inquiries from judicial organs and other competent authorities in other regions.

(2) Shanghai Stock Exchange B-share inquiry

When B-share investors handle the designated B-share transaction in the securities business department, they can inquire about the balance of securities in the securities business department to which the designated transaction belongs from the day after the designated transaction is handled, or they can complete the inquiry of securities accounts by themselves through the computer and telephone of the securities business department.

Investors who have objections to the inquiry results obtained from securities companies may make inquiries to the securities registration agency entrusted by the Registration and Clearing Company of the local Shanghai Stock Exchange.

Two. Loss reporting and replacement

(1) Report the loss of Shenzhen B-share account and reissue it.

Report loss handling

The account opening institution shall report the loss of the B-share securities account in one of the following two ways:

(1) If the investor's identity document and securities account card are lost at the same time, a new securities account card number shall be issued for the investor;

(2) If the investor only loses the securities account card, he/she may choose to reissue the original card or a new card at the request of the investor.

perform formalities

Step one:

If an investor applies to report the loss and reissue a new number securities account card, it shall go through the procedures for freezing the circulating shares of the original securities account in the stock custody securities business department and obtain the certificate for freezing the circulating shares of the original securities account issued by the custody securities business department. The agency verifies the frozen vouchers and handles the loss reporting and replacement of securities account cards.

If an investor applies for reporting the loss and reissues the original number securities account card, it is not necessary to provide the stock freezing certificate issued by the stock custody securities business department.

Step two:

The account opening agency accepts the application for replacement and loss reporting of individual investors' securities account cards, and verifies the following materials of the applicant:

(1) ID card and its photocopy, or the household registration book, ID card loss certificate and its photocopy issued by the public security organ where the household registration is located (affixed with my photo and stamped with the seal of the police station);

(2) A certificate issued by the share custody securities business department to freeze the circulating shares in the original securities account (no need to reissue the original number);

(3) Completed Application Form for Reporting Loss of Securities Account Card.

Step 3:

After verifying that the above materials are correct, the agency will send or fax the Application Form for Reporting the Loss of Securities Account Card to the clearing company. The original is kept by the agency.

Step 4:

The clearing company shall handle the matter according to the contents of the Application Form for Loss Reporting of Securities Account Cards, and fax the Confirmation Notice for Loss Reporting of Securities Account Cards to the agency, which will print and issue new securities to investors according to the confirmation results.

Securities account of foreign shares (B shares) listed in the territory of the Exchange.

(2) report the loss in Shanghai Stock Exchange and reissue the B-share securities account.

The securities business department will handle the application for loss reporting of securities accounts according to the following procedures:

1. Review the investor's ID card (if the ID card is lost at the same time, provide the ID card loss certificate issued by the police station under the jurisdiction of the household registration, and affix the official seal to my recent ID card);

2. All securities in the securities account will be frozen;

3. After the investor provides a new securities account with the same registration information as the securities account opened by the agency of Shanghai Securities Centralized Registration and Clearing Corporation, the investor shall handle the corresponding securities transfer procedures for it;

4. After accepting the investor's transfer and registering its securities subsidiary ledger, the securities business department will send the change to Shanghai Central Registration and Clearing Corporation for registration of change before the market closes on the same day;

5. The securities business department can apply for canceling the loss reporting for investors, but the securities account that has gone through the formalities of securities transfer cannot cancel the loss reporting;

6. When the securities business department accepts the loss report of an investor's securities account, the SSE Central Registration and Clearing Corporation will register all the securities rights and interests in the loss report account to the transferee's account at one time. It is worth mentioning that after the implementation of comprehensive designated transactions, due to various reasons,

As there is no designated investor, the inquiry and loss reporting of its securities account are still handled by the local securities registration agency in accordance with the original regulations of Shanghai Central Depository and Clearing Corporation. After reporting the loss, investors can apply for a new securities account at the institution designated by Shanghai Central Depository and Clearing Corporation, and apply for the transfer of securities to the local securities registration institution with the newly received securities account and the application for reporting the loss. However, if the new securities account that has reported the loss is to be used for new transactions, it is still necessary to handle the designated transactions.

Three. change

B-share securities account information change process:

1. If the investor's name or ID number changes, it shall go through the information change procedures.

2 individual investors to change the securities account information, submit the following materials:

(1) Securities account card and its copy;

(2) New ID card and its copy;

(3) a certificate issued by the public security organ where the account is located to change the name or ID number (the certificate must indicate the name and ID number of the old and new ID cards);

(4) Completed application form for change of registration information of securities account.

3. After verifying that the above information is correct, the account opening agency will send or fax the Application Form for Change of Registration Data of Securities Account to the clearing company together with the application materials mentioned in the preceding article submitted by investors. The original is kept by the agency.

4. If the data input by the account opening agency is incorrect and needs to be revised, the account opening agency shall fill in the Application Form for Change of Registration Data of Securities Account, and send or fax the application form and the original and photocopy of the investor's securities account card and ID card to the settlement company for handling. The original is kept by the account opening agency.

5. The clearing company will revise the above materials after verifying that they are correct, and fax the Confirmation Notice of Securities Information Change to the agency. The agency will print and issue a new securities account for foreign shares (B shares) listed on the stock exchange according to the revised contents in the Confirmation Notice.

Four. cancel

Investors need to cancel their B-share securities accounts. The cancellation process is as follows:

1. This institution accepts the application of individual investors to cancel their securities accounts, and verifies the following materials of the applicant:

(1) securities account card;

(2) ID card and photocopy;

(3) Completed application form for cancellation of securities account. Investors should be involved.

The "Remarks" column of this form indicates "account card for loss reporting".

2. The cancelled account must have no stock balance. The contents of the securities account cancellation application materials provided by investors shall be consistent with the securities account information recorded by the exchange. If there is any discrepancy, the agency shall first go through the formalities for changing the securities account information for investors.

3. After verifying that the above materials are correct, the institution will send or fax the Application Form for Closing Securities Account (B-share) together with other materials submitted by investors to the clearing company for handling. The original is kept by the agency.

4. The clearing company shall handle it according to the contents of the Application Form for Closing a Securities Account, and fax the relevant confirmation materials to the agency, which will notify the relevant investors.

Verb (abbreviation for verb) cost

Shenzhen market cost

1. Investors can freely apply for checking account opening information and canceling securities accounts;

2. Investors will charge a fee of HK$ 50 yuan per household for reporting the loss of securities accounts;

3. Investors who change securities account information will be charged at the rate of HK$ 65,438+00 per household.

Shanghai stock exchange fees

Securities companies accept securities inquiries from investors in Shanghai stock market, and do not charge inquiry fees. If they request to print the inquiry records, they can charge an appropriate fee, within 5 yuan 10 yuan/household, and elsewhere 10 yuan/page. Each floppy disk must not exceed 50 yuan. Stock loss reporting fee 10 yuan, telecom fee in 20 yuan 10 yuan. New accounts are charged according to the new account opening standard.

FREQUENTLY ASKED QUESTIONS

How to report the loss of the B-share account for the designated transaction?

After handling the designated transactions, investors of Shanghai Stock Exchange need to report the loss and go through the formalities of replacement if they encounter the loss of B-share accounts. Instead of going directly to the registration company or agency to report the loss, you should first obtain the certificate of "no liability for breach of contract in transaction settlement" issued by the securities department of the original designated transaction, and then go through the relevant formalities with the securities registration and settlement company or agency with this certificate.

In addition to investors, which departments does the securities business department accept inquiries from?

1. China Securities Regulatory Commission and its authorized securities regulatory departments of provinces, autonomous regions and municipalities directly under the Central Government.

2 county (or above) people's courts, people's procuratorates, public security bureaus, anti-corruption bureaus, disciplinary committees and notary offices.

3. Security departments at or above the regimental level.

What should I do if the "three certificates" are lost?

If you lose your ID card, please report it to the Public Security Bureau and apply for a new one. Report the loss of the securities account card (shareholder code card) to the local registration authority and apply for a replacement.

If the deposit account card is lost, you should report the loss to the securities business department where the account is opened and apply for a replacement. Remember, if you lose the "three certificates" at the same time, you should go through the formalities of reporting the loss immediately, otherwise, you may even lose stock cash.

How does the securities business department ensure the asset safety of the securities account that has been reported lost?

According to the regulations of the exchange, the securities business department shall immediately freeze the account in the front-end control system of securities trading after accepting the investor's application for reporting the loss, and shall not go through the designated transaction cancellation procedures for the account during the transfer period.